Yale Assure Keyed Lever Smart Deadlatch with Yale Home Module - Satin Chrome
The Yale Assure Keyed Lever replaces an existing lever or knob on a single-bore door with a touchscreen keypad, app control and a mechanical key override. It is a deadlatch, not a deadbolt, so it suits doors prepared with one 54mm bore hole and no separate deadbolt cut-out - side entry doors, garage entry doors, basement doors, home offices, granny flats and internal apartment doors.
The Yale Home Module is included in the box. Once fitted, the lock joins the Yale Home ecosystem: lock and unlock from your phone over Bluetooth, share access with family and trades, watch a 24/7 activity trail, and use Auto-Unlock so the door releases as you walk up to it. Apple HomeKit works at the lock itself with no extra hardware. Adding the optional Yale Connect Plus Hub 2 extends control to anywhere in the world and brings in Amazon Alexa, Google Home and Samsung SmartThings.
Code capacity scales with the module. On its own the keypad holds 25 user codes; with the Yale Home Module installed and the lock set up in the app that rises to up to 250. The C4 keyway is rekeyable and can be keyed alike to the rest of a Yale or Lockwood C4 suite, so one mechanical key can still open every door on the property.
Available in Matt Black and Satin Chrome. This listing is the Satin Chrome finish.
Usually ships in 3 business days.
Key Features
- Yale Home Module included - the Bluetooth module that unlocks app control, Auto-Unlock, Auto-Lock, DoorSense door position sensing and the 24/7 activity trail ships in the box, not as an extra purchase.
- Touchscreen PIN keypad - 4 to 8 digit codes, entered on a backlit touchscreen that wakes with a tap. How PIN access compares to other credentials
- Auto-Unlock on approach - the door releases as you arrive and relocks once it closes, using Bluetooth, Wi-Fi and GPS through the Yale Home app.
- Apple HomeKit at the lock - HomeKit pairs directly to the Yale Home Module over Bluetooth. No bridge, no hub, no subscription for local Siri control.
- Mechanical key override - a genuine keyed cylinder in the exterior lever, on the rekeyable C4 keyway. Why key override matters
- Single-bore retrofit - fits a standard 54mm timber bore hole with an adjustable 60/70mm backset deadlatch, so most existing lever and knob sets swap straight over with a screwdriver.
- Free egress from inside - the interior lever always retracts the latch, locked or not. Nobody is ever trapped inside by the lock.
- Genuine tamper alarm - forcibly pulling the keypad off the door disconnects the internal cable and sounds the alarm, with an app notification to match.
- Keyed alike ready - the C4 cylinder can be rekeyed into an existing C4 suite by a locksmith.
- Home automation ready - the module bay also accepts the optional Yale Zigbee Network Module for Zigbee alarm and automation panels. Do you need a network module?
Access Methods
The Yale Smart Keypad and Yale Smart Keypad 2 pair to the Yale Unity Series only. The Assure Keyed Lever already has its own built-in touchscreen keypad and does not take an external one.
What's in the Box
- Exterior touchscreen keypad escutcheon with keyed cylinder
- Interior lock body with thumbturn
- Interior mounting plate
- Yale Home Module (Yale Smart Module)
- Two levers (interior and exterior)
- Key cylinder and one key
- Adjustable 60/70mm backset deadlatch
- Strike plate
- Battery cover and battery cover key
- 4 x AA alkaline batteries
- Mounting hardware - 4 x #7 wood and #8-32 machine combination screws (20mm), 2 x #8-32 machine screws (5/16 inch), 2 x M4 x 22mm pan head machine screws
- Installation guide and door template
The Yale Connect Plus Hub 2 (for remote access and voice assistants) and the Yale Zigbee Network Module are sold separately. You will need a standard Phillips head screwdriver.
Suitable Uses
- Side and rear entry doors on timber doors 35mm to 45mm thick with a single 54mm bore.
- Internal garage entry doors where a keypad beats fumbling for keys with hands full.
- Home offices, studies and basements that need controlled access without issuing keys.
- Granny flats and secondary dwellings where a code can be issued and revoked per occupant.
- Straight lever-for-lever retrofits where the existing hardware is a knob or lever set with no deadbolt. Check your existing hardware type
Outdoor gates or any door where the interior escutcheon is exposed to weather - Yale does not weather rate this lock. Not a fire door lock (no AS1905.1 test data). Not a deadbolt, so it should not be used as the sole lock where a deadbolt is specified. Not suitable for aluminium, screen or sliding doors. For screen doors see the Yale Unity Security Screen Door Lock.
Available Finish Options
Finish selection does not affect functionality, compliance, or performance.
Yale Assure Series - Item Codes
The Assure Keyed Lever is the only leverset in the Assure range. Every other Assure model is a deadbolt and needs a deadbolt cut-out as well as the bore hole.
Accessories & Compatible Products
- Yale Connect Plus Hub 2 - the Wi-Fi gateway that adds worldwide remote access, Amazon Alexa, Google Home and Samsung SmartThings. Supports up to 16 Bluetooth Yale devices from one hub. What a gateway actually does
- Yale Zigbee Network Module (YRD-ZBM-1) - swaps into the same bay as the Yale Home Module to link the lock to a Zigbee alarm or automation panel instead of the Yale Home app. You run one or the other, never both. Zigbee versus Z-Wave explained
- Yale Y500 Combination Key Access Safe - somewhere secure to keep the mechanical override key rather than under a pot plant.
- ABUS Key Garage KG747LC - wall-mounted push-button key storage for the override key.
- Yale Unity Security Screen Door Lock - pair the Assure Keyed Lever with a Unity screen door lock through a Connect Plus Hub 2 and one command operates both. How dual unlock works
Full Specifications
Dimensions
Confirm three things on the existing door: a single 54mm cross bore (no separate deadbolt hole), a 60mm or 70mm backset, and a door leaf between 35mm and 45mm thick. How to measure your backset and how to check door thickness.
Battery, Power & Emergency Access
The Assure Keyed Lever runs on 4 x AA alkaline batteries, supplied in the box, sitting in the interior escutcheon behind a keyed battery cover. Expect roughly a year of normal residential use. The lock warns you in the app and audibly well before it stops.
There are two independent backups if the batteries do go flat: 9V terminals beneath the touchscreen take a standard 9V block to power the keypad long enough to enter a code, and the mechanical key opens the door regardless of battery state. That second point is the reason to choose the Keyed Lever over the keyless models in the Assure range.
A misaligned door or a latch binding in the strike makes the motor work far harder on every cycle. If the batteries are lasting months rather than a year, check door alignment and strike fit first. Door misalignment guide and the realities of door alignment.


Yale Home App & Smart Home
The included Yale Home Module connects the lock to the Yale Home app, free on iOS and Android. ![]()
Over Bluetooth, at the door, you get lock and unlock from the phone, guest invitations with Always, Recurring or Temporary schedules, Owner and Guest access levels, the 24/7 activity trail, DoorSense door position, Auto-Lock on a timer and Auto-Unlock on approach.
Apple HomeKit pairs directly to the module - scan the eight-digit HomeKit code supplied with the module and Siri can operate the lock locally with no additional hardware.
Add the optional Yale Connect Plus Hub 2 and the same lock becomes reachable from anywhere in the world, with Amazon Alexa, Google Home and Samsung SmartThings integration, remote code changes and live smart alerts. The Hub 2 runs on 2.4GHz Wi-Fi only and supports up to 16 Bluetooth Yale devices. Gateway placement guidance
Codes programmed on the keypad before the lock is paired to the Yale Home app stop working once pairing completes, and they never appear in the activity history. Create the master code at installation, then add every user code from the app. More on the Yale Home platform
ASSA ABLOY Australia has issued an Australian Cyber Security Declaration for the Yale Assure Keyed Lever YRL226HKSC: Declaration Cyber-AU-00039, hardware Rev 1, firmware V2.9.3, with a 3-year product support period, covering the Yale Home app on iOS and Google Play. Confirmed 29 January 2026. Download the Cyber Security Declaration (PDF).
Security Features
Wrenching the exterior keypad off the door disconnects the ribbon cable that links it to the interior lock. That disconnection sounds the alarm and pushes a notification through the Yale Home app. It keeps sounding until the batteries are pulled or the cable is reconnected. This is genuine tamper hardware, not a motion sensor.
The master code holder can put the keypad into Lockout Mode, which refuses every user code until it is switched off again. Useful when a rental changes hands or a code has been shared too widely.
The latch carries a deadlocking pin, so it cannot be slipped with a card once the door is closed against the strike. Deadlatch versus deadbolt explained.
The interior lever always retracts the latch, whatever state the lock is in. The exterior lever still rotates when the door is locked, but the latch will not follow until a valid code, key or app command releases it - so a would-be intruder cannot tell by feel whether the lock is engaged.
Frequently Asked Questions
If your door is timber, between 35mm and 45mm thick, has a single 54mm bore hole with a 60mm or 70mm backset and no separate deadbolt hole, yes. That is the standard Australian lever set preparation. If there is a second hole above for a deadbolt, you want an Assure Lock Keyed deadbolt instead. Door preparation guide
No. Everything at the door works over Bluetooth with the included Yale Home Module - codes, app unlock, Auto-Unlock, activity trail, Apple HomeKit. You only need the Connect Plus Hub 2 if you want to control the lock while you are away from home or use Alexa, Google Home or SmartThings.
25 on the lock keypad alone. With the included Yale Home Module fitted and the lock added to the Yale Home app, capacity rises to 250. Codes are 4 to 8 digits and each user gets their own, so the activity trail tells you who came and went.
Two options. Touch a 9V battery to the terminals under the touchscreen to wake the keypad and enter your code, or simply use the mechanical key. The Assure Keyed Lever keeps a real keyed cylinder for exactly this reason. What to do when a smart lock battery dies
No. Yale does not weather rate this lock, and it is explicitly not built for gates or any application where the interior side is exposed to the weather day and night. Salt air on the Gold Coast will shorten its life considerably in that situation. Yale in coastal installations
Additional Information
C4 is the standard Australian residential profile used across Yale and Lockwood. A locksmith can rekey this cylinder into your existing house suite, so the one key that opens your front deadbolt also opens this lever - and the keypad handles day-to-day entry.
You do not flip a cam or reverse a latch. Install the lock, set the master code, and the lock learns door direction at first operation. If you later move it to another door, re-hand it by entering the master code, the gear key, 3, gear, 5, gear. Door handing explained
Some Queensland strata and insurance requirements specify a deadbolt on the primary entry door. This is a latch. It is an excellent secondary or side-entry lock and a poor sole front-door lock where a deadbolt is mandated. Why deadbolts are specified
Yale Contactless Key Tags and the Yale Smart Keypad belong to the Unity Series. They will not pair to an Assure lock. The only accessory the Assure Keyed Lever shares with the rest of the Yale Home range is the Connect Plus Hub 2.
Below it, the Yale Libi Digital Lever gives you PIN and key with no app at all. Above it, the ByYou Pro and Kyra Pro add fingerprint, RFID and mortice-grade security. Sideways, the Assure Lock Keyed is the same door prep in deadbolt form. Yale brand profile
Genuine Yale products bought new in Australia from authorised retailers are covered against defects in materials and workmanship for:
- Mechanical parts: 10 years
- Electrical and electronic components: 3 years (batteries excluded)
- Keys: 12 months
Yale Assure Keyed Lever - FAQ, Setup and Owner's Guide
Everything we get asked about the Assure Keyed Lever, grouped by topic. For broader questions see the Smart Lock FAQ (Chapter 13) and the Smart Lock Buyer's Guide.
Door Fit & Compatibility
A single 54mm cross bore through the door face, a 25.4mm edge bore for the latch, a 60mm or 70mm backset and a door leaf 35mm to 45mm thick. That is standard Australian lever set prep. No deadbolt hole is required or used. Full door preparation guide.
You can fit the Assure Keyed Lever in the lower lever hole and leave the deadbolt where it is, but you would then be operating two locks. Most people in that situation put an Assure Lock Keyed deadbolt in the upper hole instead, so the smart lock is the one that secures the door.
No. This is a timber door lock. Aluminium narrow-stile and screen doors need a different format entirely - see the Yale Unity Slim for aluminium hinged doors and the Yale Unity Security Screen Door Lock for security screens. Door type compatibility matrix.
Measure from the edge of the door to the centre of the bore hole. 60mm is the common Australian residential figure; 70mm turns up on wider stiles and older doors. The supplied latch adjusts between the two, so you do not need to decide before ordering. How to measure a backset.
No. Yale publishes no AS1905.1 fire test data for the Assure range. If you need a fire-rated smart lock, Chapter 05 lists the products that are actually certified, and drilling an apartment fire door carries an asbestos risk worth understanding first.
Codes & Access
25 stored on the lock itself. Once the included Yale Home Module is installed and the lock is set up in the Yale Home app, capacity increases to 250. Codes are 4 to 8 digits.
The master code is the programming code, not an everyday entry code. On first power-up press the gear key, press 1, press the gear key, enter a 4 to 8 digit code, then the gear key again. Yale recommends 6 or more digits, and recommends you create a separate everyday code rather than using the master code at the door.
Codes created from the lock's own programming menu before the lock was paired to the Yale Home app are wiped by the pairing process. Recreate them in the app. Only app-created codes appear in the activity history, which is why we recommend doing all code management in the app from day one.
Codes must be 4 to 8 digits, must be unique to that user, and must be entered within about 5 seconds of the touchscreen waking. The gear and check keys cannot form part of a code. If nothing registers at all, the lock may be in Lockout Mode - only the master code holder can turn that off.
A master-code-only setting that disables every user code until it is switched back off. Handy when a tenancy ends, a code has circulated too far, or the property is empty for a while.
Enter the master code and the gear key, press 2 and the gear key, then 3 and the gear key. Enter the code you want removed and press the gear key. To wipe every user code except the master, press 0 0 then the gear key twice.
App, Remote Access & Smart Home
Yale Home, free on iOS and Android.
At the door over Bluetooth: lock and unlock from the phone, guest invitations, Auto-Unlock, Auto-Lock, DoorSense door status, the activity trail and Apple HomeKit with Siri. Without a gateway, activity and battery updates only refresh when an owner connects over Bluetooth.
Worldwide remote lock and unlock, remote code management, live smart alerts and the Amazon Alexa, Google Home and Samsung SmartThings integrations. One Hub 2 supports up to 16 Bluetooth Yale devices, so it covers a whole house. What a gateway actually does.
No - and it will not work on it. The Hub 2 is 2.4GHz only (802.11b/g/n). Your phone needs to be on the 2.4GHz network during setup, after which you can put the phone back on 5GHz. Dual-band routers that merge both bands under one name are the single most common cause of failed setup. Band steering and how to work around it.
Bluetooth control at the door keeps working normally, as do codes and the key. Only remote access and voice assistants stop until the connection returns, at which point the Hub 2 reconnects on its own. More on gateway behaviour during outages.
Not for local control. HomeKit pairs straight to the Yale Home Module over Bluetooth using the eight-digit code supplied with the module. For Siri to work while you are away from home you need an Apple home hub - an Apple TV or HomePod - within Bluetooth range of the lock.
Yes. Pair the Assure Keyed Lever and a Yale Unity Security Screen Door Lock to a Connect Plus Hub 2 and DualDoor technology operates both from a single command. How dual unlock works.
The app tracks whether you are in Home or Away mode using Bluetooth, Wi-Fi and GPS. You enter Away mode once you travel roughly 200 metres from the lock. On return, when your phone gets within a few metres and sees the lock over Bluetooth, the door unlocks. It will not fire if you never actually left the neighbourhood.
Yes. Yale Home has two access levels, Owner and Guest, and three schedules - Always, Recurring and Temporary. A cleaner can have Tuesday mornings only; a tradesperson can have one afternoon. Guests cannot use Auto-Unlock, change settings or see the guest list.
Power & Batteries
4 x AA alkaline, included. Around a year in normal residential use. Alkaline only - do not fit lithium or rechargeable cells.
Work through it in this order. Check the white ribbon cable inside the lock is fully seated - the two ridges face outwards and it should click home. Check the cable is routed under the latch and through the vertical slot in the mounting plate, not pinched. Then check door alignment: a latch that binds against the strike makes the motor work far harder every cycle. If you run a Zigbee module to an alarm panel, distance over about 6 metres to the panel also drains batteries and needs a repeater. Misalignment guide.
Hold a 9V battery against the terminals beneath the touchscreen to power the keypad long enough to enter your code, or just use the mechanical key. Then replace the AA cells.
On a sticker inside the battery cover, on the interior side of the lock. Have that and your proof of purchase ready.
Installation & Setup
Strike plate and latch into the frame and door edge first, with the latch retracted, unlocked, and the up arrow facing up. Then the exterior touchscreen, with the tailpiece vertical, arrow up, and the cable routed under the latch. Then the interior mounting plate, cable fed through the cable hole, fixed with the two long through bolts - snug, not over-tightened. Then the interior lock body: connect the cable with the two white ridges facing you, hook the bottom in first until it clicks, then push the top home and fit the two machine screws. Then the cylinder and levers. Then the Yale Home Module, with the batteries out. Then the batteries and cover.
Yes, but it is electronic and automatic. Install the lock, set the master code, and it learns direction on first operation with the latch retracted. Re-hand it if you move it to another door: master code, gear, 3, gear, 5, gear. More on handing.
That is almost always an unhanded lock. Make sure the latch is retracted and unlocked, then run the re-handing sequence above. If it still will not throw, check the tailpiece is vertical with the arrow up and the thumbturn is horizontal.
The thumbturn is in the vertical (locked) position. Turn it horizontal (unlocked) and the pins retract. Press the pin as you slide each lever on so you do not damage the lock.
Check Audio is enabled in the programming menu. If it is, the white cable between the keypad and the interior lock is most likely pinched or unseated - remove the batteries before you open anything up.
Do not turn or press the lever while the motor is running - that causes a jam alarm. Also check nothing is obstructing the thumbturn and that it rotates freely by hand.
Before. The batteries must be out whenever the Yale Home Module goes in or comes out. Fitting or removing the module with the lock powered is the leading cause of the Module Communication Error.
Remove one battery, wait ten seconds, remove and reseat the module, refit the battery and listen for the start-up sound. If it persists, re-register the module: master code, gear, 7, gear, then exit. If the number 7 is missing from the programming menu, the master code is not set, the module is not seated, or the lock is not compatible.
Living With It
Yes. The lever rotates freely but the latch stays put until a valid code, key or app command releases it. That is normal and deliberate.
No. The interior lever always retracts the latch regardless of lock state. Free egress is built in.
No. This is genuine hardware - the alarm triggers when the ribbon cable between keypad and interior lock is physically disconnected, which is what happens if someone wrenches the keypad off the door. The phantom alert problem belongs to a different platform entirely. Tamper alert explained.
Volume is adjustable in the Yale Home app under Lock Settings, Device Settings, Volume - off, low or high.
Yes. Salt air is hard on any electronic lock, and the Yale warranty specifically excludes corrosion from coastal air and salt spray. Keep this lock on a protected door with an eave or porch over it, and rinse and dry the exterior escutcheon periodically. Coastal lifespan guidance.
Usually yes, if your existing locks are on the C4 profile - which most Australian Yale and Lockwood residential cylinders are. A locksmith rekeys the cylinder to your existing key. Bring a key and a lock body in, or book a site visit.
A factory reset is the only route back. That erases every code and setting, so you then re-run master code creation and re-hand the lock. If the lock is paired to the app, factory reset it from the app while in Bluetooth range.
Related products, guides and chapters
The rest of the Yale Assure range: Assure Keyed Lever Matt Black · Assure Lock Keyed Satin Chrome · Assure Lock Keyed Matt Black · Assure Lock SL Satin Chrome · Assure Lock SL Matt Black
Elsewhere in the Yale range: Connect Plus Hub 2 · ByYou Pro · Kyra Pro · Luna Pro+ Nova Graphite · Luna Pro+ Champagne Gold · Unity Entrance Matt Black · Unity Entrance Silver · Unity Slim · Libi Digital Lever · Libi Digital Deadbolt
Comparable locks from other brands: Carbine CDL2-SL Digital Lever Set · McGrath SJ8015 · McGrath Albion · KAS NEO Cloud Lock
Buyer's Guide chapters: Ch 01 - What Is a Smart Lock (latches) · Ch 02 - Measuring Your Door · Ch 03 - Access Methods · Ch 04 - Door Type Compatibility · Ch 08 - Gateway Comparison · Ch 10 - Brand Profiles · Ch 12 - Installation and Troubleshooting · Ch 15 - App Platforms
Related reading: Yale Smart Locks in Australia - an honest assessment · Yale Network Modules explained · Mechanical key override and key storage · Measuring your lock backset · Understanding door handing · The realities of electronic door locks · Which smart lock platform is right for you
What's in the Box - Yale Assure Keyed Lever
- Exterior touchscreen keypad escutcheon with keyed cylinder
- Interior lock body with thumbturn
- Interior mounting plate
- Yale Home Module (Yale Smart Module)
- Two levers - interior and exterior
- Key cylinder and one key
- Adjustable 60/70mm backset deadlatch
- Strike plate
- Battery cover and battery cover key
- 4 x AA alkaline batteries
- 4 x #7 wood and #8-32 machine combination screws, 20mm
- 2 x #8-32 machine screws, 5/16 inch
- 2 x M4 x 22mm pan head machine screws
- Installation guide and door template
The Yale Connect Plus Hub 2, the Yale Zigbee Network Module, and the adjustable drive-in latch (for doors prepared without a faceplate mortice). You will also need a standard Phillips head screwdriver.
Yale Assure Keyed Lever - Assembly & Installation
Installation Tips from the Bench
- Fit the latch retracted and unlocked, up arrow upward. The tailpiece slot must sit horizontal. Getting this backwards is the most common reason a lock will not throw afterwards.
- Route the cable under the latch. It then passes through the vertical slot in the interior mounting plate. A pinched cable causes silent keypads, jam alarms and rapid battery drain.
- Tailpiece vertical, arrow up, thumbturn horizontal before you offer the interior half to the plate. If the spindle and tailpiece will not mate, that is nearly always why.
- Do not over-tighten the through bolts. Snug is enough. Over-tightening distorts the escutcheon and binds the mechanism.
- Cable connector: two white ridges facing you, pushed fully home until it seats.
- Hook the bottom of the interior body in first and listen for the click, then swing the top in.
- Batteries out when the module goes in. Never insert or remove the Yale Home Module with the lock powered.
- Test mechanically before you power it up. Rotate both levers, door open and closed, and confirm the latch retracts freely with no resistance.
- Set the master code first, then hand the lock, then pair the app - and create every user code in the app, not on the keypad.
Terry's installs across the Gold Coast. Site survey and installation services.
Yale Assure Keyed Lever - Dimensions
Yale Assure Keyed Lever - Product Brochure
Yale Assure Keyed Lever - PDF Files
Yale Assure Keyed Lever - Brochure
Yale Assure Keyed Lever - Installation and Programming Instructions
Cyber Security Declaration Cyber-AU-00039 - YRL226HKSC
Yale Smart Locks Catalogue
Yale Home App Guide
Yale Home Quick Start Guide
Yale Warranty
Yale Warranty
Yale branded products are manufactured and warranted in Australia by ASSA ABLOY Australia Pty Ltd. Coverage is tiered by component type - mechanical parts, electrical and electronic components, and keys each carry their own warranty period. The summary below sets out each period, what is excluded, and how to make a claim through Gold Coast Smart Locks.
This warranty applies to genuine Yale products purchased new in Australia from ASSA ABLOY or its authorised resellers. It operates in addition to your rights under the Australian Consumer Law.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Keep your proof of original purchase (invoice or receipt).
- Contact Gold Coast Smart Locks - operated by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - as your authorised retailer, and follow the steps on our Returns & Warranty page.
- Return the product securely packed to protect it in transit, together with your proof of purchase and your name, address, email and phone number.
- ASSA ABLOY assesses the claim. Where the warranty applies, they will (at their option) repair the product, replace it with the same or closest equivalent Yale product, or refund the price you paid.
Claims made directly to ASSA ABLOY require a Case Number from their Customer Service Department before goods are returned - products sent back without a Case Number may not be accepted. Costs of returning a product are the customer's responsibility.
What Is Not Covered
- Normal wear and tear.
- Misuse, abuse, accident, or use outside Yale's published technical specifications.
- Improper maintenance or neglect, or failure to follow ASSA ABLOY's care and maintenance recommendations.
- Use of batteries other than those specified; batteries themselves are not covered.
- Unauthorised alteration, modification or repair by anyone other than ASSA ABLOY authorised personnel.
- Custom orders made to components or specifications supplied by someone other than ASSA ABLOY.
- Goods that were not new when purchased, second-hand goods, or products not originally sold in Australia through ASSA ABLOY or an authorised reseller.
- Products with brands, marks, plates, numbers or other ASSA ABLOY information defaced or removed.
- Use of substitute, replacement or non-genuine ASSA ABLOY parts or cylinders.
- Corrosive exposure, including vapours, chemicals, abrasive compounds, contamination, pollution, coastal air, salt spray and high humidity.
- Removal, refitment or replacement of products, and any associated charges.
Important Notes
Batteries are consumable and are not covered. Cosmetic finishes and appearance are excluded. Stainless steel resists staining but is not stain-proof - tea staining is a natural process and is not covered where cleaning and maintenance guidelines have not been followed.
Damage from salt spray, coastal air, high humidity and other corrosives is excluded. In Gold Coast and coastal locations, choose a suitable finish and follow the care and maintenance guidance to protect your hardware and preserve your cover.
Your Rights Under the Australian Consumer Law
This manufacturer's warranty is in addition to other rights and remedies you may have under the law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Further Information
Returns & Warranty - goldcoastsmartlocks.com.au
Download the Yale Warranty (PDF)
Official Yale warranty terms - yalehome.com.au
Manufacturer: ASSA ABLOY Australia Pty Ltd, 235 Huntingdale Road, Oakleigh VIC 3166. Tel: 1300WARRANTY. Email: 1300warranty@assaabloy.com
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