Yale Smart Keypad 2 - Fingerprint Recognition Keypad (Matt Black)
The Yale Smart Keypad 2 is a wireless fingerprint and PIN code keypad accessory for the Yale Home smart lock ecosystem. It adds key-free fingerprint and keypad entry to a compatible Yale Unity smart lock without any hardwiring - mount it beside the door with the supplied screws or adhesive pad, pair it over Bluetooth, and it acts as an additional credential input for your lock.
Beyond unlocking, the Smart Keypad 2 includes a built-in doorbell button that sends alerts to the Yale Home app and through compatible voice assistants, so you know when someone arrives even when you are not near the door. A one-touch locking button and a proximity-activated backlight make it fast to use day or night.
Biometric data is encrypted and handled under two-factor authentication guidelines. The keypad is rated IP55 for water and dust resistance. It is powered by four AAA batteries (included) with an approximate six-month battery life, so no mains power connection is required.
Fingerprint
PIN Code
Bluetooth 5.3
IP55
4 x AAA
Compatible Locks
Yale Smart Keypad 2 - Compatible Locks
The Smart Keypad 2 pairs over Bluetooth with the Yale Unity Series smart locks within the Yale Home ecosystem:
The Smart Keypad 2 pairs over Bluetooth with the Yale Unity Series smart locks within the Yale Home ecosystem:
- Yale Unity Entrance Lock
- Yale Unity Entrance Lock Fire Rated
- Yale Unity Entrance Lock Fire Rated with DDA Lever
- Yale Unity Security Screen Door Lock
The keypad must be placed within Bluetooth range of the compatible smart lock. It is not a standalone lock and requires an existing compatible Yale Unity smart lock to function. Add up to 220 PIN codes when used with the Yale Unity series.
Estimated Dispatch
Usually ships same day if ordered before 11am AEST (excludes Queensland public holidays).
Usually ships same day if ordered before 11am AEST (excludes Queensland public holidays).
Key Features
- Fingerprint recognition - fast biometric unlock for up to 10 registered fingerprint users.
- Numeric keypad - manage custom PIN codes (up to 220 with the Yale Unity series) for family, guests and tradespeople through the Yale Home app.
- One-touch locking button - lock the door instantly as you leave.
- Built-in doorbell button - triggers push notifications in the Yale Home app and alerts through compatible voice assistants.
- Proximity backlight - the keypad illuminates automatically as you approach, with light and sound feedback.
- Wireless Bluetooth 5.3 connection - no hardwiring; pairs to your compatible Yale Unity smart lock.
- Works with Google Home and Amazon Alexa (Yale Connect Plus Hub 2 required for locks without built-in Wi-Fi).
- Biometric data encrypted and protected under two-factor authentication guidelines.
- IP55 rated - water and dust resistant for external installation.
- DIY installation - mount using two screws and anchors or the double-sided adhesive pad. No electrician required.
- Battery powered - 4 x AAA batteries (included), approximately 6-month battery life.
- Part of the Yale Home ecosystem - managed via the Yale Home app (iOS and Android).
Google Home & Amazon Alexa
The Yale Smart Keypad 2 works with Google Home and Amazon Alexa for voice assistant integration. For Yale smart locks with built-in Wi-Fi (such as the Yale Unity Entrance Lock), no additional hardware is required. For locks without built-in Wi-Fi, a Yale Connect Plus Hub 2 is required to enable smart home integration and remote features - see our gateway comparison guide for how the bridge fits in.
The Yale Smart Keypad 2 works with Google Home and Amazon Alexa for voice assistant integration. For Yale smart locks with built-in Wi-Fi (such as the Yale Unity Entrance Lock), no additional hardware is required. For locks without built-in Wi-Fi, a Yale Connect Plus Hub 2 is required to enable smart home integration and remote features - see our gateway comparison guide for how the bridge fits in.
Suitable Uses
- Adding fingerprint and keypad access to an existing compatible Yale Unity smart lock.
- Homes and apartments where multiple access credential types are required.
- Short-term rental or holiday properties - manage guest PIN codes remotely via the Yale Home app. See our guide to Airbnb and short-stay smart locks and whether you really need Wi-Fi.
- Providing temporary fingerprint or PIN access for household visitors, cleaners or tradespeople.
- Adding a doorbell notification to a Yale Unity Entrance or Screen Door smart lock installation.
What's in the Box
- 1 x Yale Smart Keypad 2 - Fingerprint unit (Matt Black)
- Mounting screws and wall anchors
- Double-sided adhesive pad
- Quick-start installation guide
- 4 x AAA batteries (included)
Available Finish Options
Matt Black
(This Product)
STK 05/303000/BL
Finish selection does not affect functionality, compliance, or performance.
Yale Smart Keypad Range
Full Specifications
Dimensions
Key dimensions: 122mm (H) x 69mm (W) x 19mm (D).
Battery & Power
- Powered by 4 x AAA batteries - included in the box.
- Approximate battery life is 6 months under normal usage conditions.
- Low battery alerts are delivered through the Yale Home app before the batteries are fully depleted.
- No mains power or hardwiring required - the keypad is fully wireless.
Frequently Asked Questions
Does the Yale Smart Keypad 2 work as a standalone lock?
No. The Smart Keypad 2 is a wireless accessory that pairs over Bluetooth with a compatible Yale Unity smart lock. It cannot lock or unlock a door on its own - it sends commands to the paired smart lock. You must already have a compatible Yale Unity lock installed, such as the Unity Entrance Lock or Unity Security Screen Door Lock.
No. The Smart Keypad 2 is a wireless accessory that pairs over Bluetooth with a compatible Yale Unity smart lock. It cannot lock or unlock a door on its own - it sends commands to the paired smart lock. You must already have a compatible Yale Unity lock installed, such as the Unity Entrance Lock or Unity Security Screen Door Lock.
Does it need to be wired in or hardwired?
No. The keypad is fully battery-powered (4 x AAA, approximately 6 months) and communicates with the smart lock wirelessly over Bluetooth 5.3. Mount it using the supplied screws and anchors or the double-sided adhesive pad - no electrician or cabling required.
No. The keypad is fully battery-powered (4 x AAA, approximately 6 months) and communicates with the smart lock wirelessly over Bluetooth 5.3. Mount it using the supplied screws and anchors or the double-sided adhesive pad - no electrician or cabling required.
How many fingerprints can be registered?
Up to 10 fingerprint users can be registered, and up to 220 PIN codes can be set up and managed through the Yale Home app when used with the Yale Unity series. For a breakdown of how PIN and fingerprint credentials work, see our access methods guide.
Up to 10 fingerprint users can be registered, and up to 220 PIN codes can be set up and managed through the Yale Home app when used with the Yale Unity series. For a breakdown of how PIN and fingerprint credentials work, see our access methods guide.
Does the doorbell button replace my existing doorbell?
The doorbell button sends notifications to smartphones running the Yale Home app and triggers alerts through connected voice assistants (Google Home and Amazon Alexa). It does not connect to a traditional wired doorbell chime - it works as a smart app-based doorbell notification.
The doorbell button sends notifications to smartphones running the Yale Home app and triggers alerts through connected voice assistants (Google Home and Amazon Alexa). It does not connect to a traditional wired doorbell chime - it works as a smart app-based doorbell notification.
Do I need the Yale Connect Plus Hub 2 for Google Home or Alexa?
It depends on your lock. Yale Unity Entrance Locks have built-in Wi-Fi and do not require a separate bridge. For locks without built-in Wi-Fi, a Yale Connect Plus Hub 2 is required to enable Google Home and Alexa integration and remote access.
It depends on your lock. Yale Unity Entrance Locks have built-in Wi-Fi and do not require a separate bridge. For locks without built-in Wi-Fi, a Yale Connect Plus Hub 2 is required to enable Google Home and Alexa integration and remote access.
Additional Information
- This is the second-generation keypad. Compared with the original Yale Smart Keypad, the Smart Keypad 2 adds fingerprint recognition, Bluetooth 5.3, a doorbell button and an adaptive backlight; the original keypad is PIN-only over Bluetooth 4.2. Both keypads hold up to 220 PIN codes and share the same IP55 weather rating.
- The keypad is one of several ways to grant access on a Yale Unity lock. If you prefer a physical credential, the Yale Contactless Key Tag is an alternative for the same Unity locks.
- On a Yale Unity Screen Door and Entrance Lock pairing, a single keypad entry can release both doors - see how dual unlock works.
- For how the Yale Home app compares with other smart lock platforms, see our app platforms guide and which platform is right for you; for background on the Yale range, see our Yale brand profile and our honest guide to Yale smart locks in Australia.
- Confirm you have a compatible Yale Unity smart lock before ordering - the keypad is an accessory and does not operate on its own.
Warranty
Yale Warranty
Genuine Yale products bought new in Australia from authorised retailers are covered against defects in materials and workmanship for:
Genuine Yale products bought new in Australia from authorised retailers are covered against defects in materials and workmanship for:
- Mechanical parts: 10 years
- Electrical and electronic components: 3 years (batteries excluded)
- Keys: 12 months
Finishes, cosmetic wear, batteries, normal wear and tear, misuse, unauthorised modification and corrosion (including coastal air and salt spray) are excluded. Proof of purchase is required for all claims.
This warranty is in addition to your rights under the Australian Consumer Law.
PDF Downloads
Yale Smart Keypad 2 - FAQ, Setup and Owner's Guide
Everything below helps you set up, use and get the most from your Yale Smart Keypad 2. For general smart-lock questions see our Smart Lock FAQ (Chapter 13), and for how fingerprint and PIN compare with other access methods see Chapter 03.
The Keypad 2 and What It Works With
Does the Smart Keypad 2 work as a standalone lock?
No. It is a credential accessory that adds fingerprint and PIN entry to a compatible Yale Unity smart lock, and it is set up in the Yale Home app. It has to be paired to a lock and placed within Bluetooth range of it to work - it does not secure a door on its own.
No. It is a credential accessory that adds fingerprint and PIN entry to a compatible Yale Unity smart lock, and it is set up in the Yale Home app. It has to be paired to a lock and placed within Bluetooth range of it to work - it does not secure a door on its own.
Which Yale locks does it pair with?
The Yale Unity range: the Unity Entrance Lock (standard, Fire Rated and Fire Rated with DDA Lever) and the Unity Security Screen Door Lock (Matt Black). One keypad pairs to one lock at a time.
The Yale Unity range: the Unity Entrance Lock (standard, Fire Rated and Fire Rated with DDA Lever) and the Unity Security Screen Door Lock (Matt Black). One keypad pairs to one lock at a time.
What is new compared with the original Yale Smart Keypad?
The Keypad 2 adds fingerprint recognition, a built-in doorbell button, Bluetooth 5.3 and an adaptive backlight. Both keypads hold up to 220 PIN codes and share the same IP55 weather-resistant housing - so the original Smart Keypad remains a good PIN-only choice.
The Keypad 2 adds fingerprint recognition, a built-in doorbell button, Bluetooth 5.3 and an adaptive backlight. Both keypads hold up to 220 PIN codes and share the same IP55 weather-resistant housing - so the original Smart Keypad remains a good PIN-only choice.
Can I use fingerprint and PIN together?
Yes. Each user can unlock with a registered fingerprint or a numeric PIN, whichever suits. Codes are stored on the paired lock; fingerprints are encrypted and stored on the keypad itself.
Yes. Each user can unlock with a registered fingerprint or a numeric PIN, whichever suits. Codes are stored on the paired lock; fingerprints are encrypted and stored on the keypad itself.
Fingerprints
How many fingerprints can be registered?
Up to 10, with one fingerprint per user. The fingerprint credentials are encrypted and stored on the keypad. See how fingerprint compares with other methods in Buyer's Guide Chapter 03.
Up to 10, with one fingerprint per user. The fingerprint credentials are encrypted and stored on the keypad. See how fingerprint compares with other methods in Buyer's Guide Chapter 03.
How do I register my own fingerprint?
You are offered fingerprint registration during first-time setup; if you skip it, add it later in the Yale Home app via Guest List, select yourself to reach My Access, choose the Fingerprint tab and follow the prompts. A yellow fingerprint icon then appears beside your name. To unlock, place the registered finger on the sensor - the lights flash green when the lock operates.
You are offered fingerprint registration during first-time setup; if you skip it, add it later in the Yale Home app via Guest List, select yourself to reach My Access, choose the Fingerprint tab and follow the prompts. A yellow fingerprint icon then appears beside your name. To unlock, place the registered finger on the sensor - the lights flash green when the lock operates.
Can I register a guest's fingerprint?
Yes, but only an Owner can do it, and the guest must be physically at the keypad to enrol. First give the guest Yale Home app access (Guest List, Invite, App Access), then open their profile, choose Fingerprint and follow the in-app enrolment while they place their finger on the keypad.
Yes, but only an Owner can do it, and the guest must be physically at the keypad to enrol. First give the guest Yale Home app access (Guest List, Invite, App Access), then open their profile, choose Fingerprint and follow the in-app enrolment while they place their finger on the keypad.
How do I delete a fingerprint, and what if I reach the limit of 10?
Only the keypad Owner can remove a fingerprint - open the person's profile, choose the Fingerprint tab and tap Unregister Fingerprint. If you have reached 10, remove one to free a slot before enrolling another; refreshing the keychain afterwards helps push the change through.
Only the keypad Owner can remove a fingerprint - open the person's profile, choose the Fingerprint tab and tap Unregister Fingerprint. If you have reached 10, remove one to free a slot before enrolling another; refreshing the keychain afterwards helps push the change through.
PIN Codes and Guest Access
How many PIN codes can it store, and how long are they?
Up to 220 unique codes, stored on the paired Yale Unity lock. The Yale Home app's Manage Entry Code screen accepts codes of 4 to 8 digits (some Yale material quotes 4 to 6 - contact us if you need it confirmed for your lock). See the PIN access method.
Up to 220 unique codes, stored on the paired Yale Unity lock. The Yale Home app's Manage Entry Code screen accepts codes of 4 to 8 digits (some Yale material quotes 4 to 6 - contact us if you need it confirmed for your lock). See the PIN access method.
How do I set and use a personal entry code?
In the app open Guest List, select yourself to reach My Access and choose the Entry Code tab, then Manage Entry Code to set or change it. To use it, key the code on the keypad and press the green tick - the lights flash green when the lock operates (and bleep, if keypad sounds are on).
In the app open Guest List, select yourself to reach My Access and choose the Entry Code tab, then Manage Entry Code to set or change it. To use it, key the code on the keypad and press the green tick - the lights flash green when the lock operates (and bleep, if keypad sounds are on).
How do I give a guest a code?
Guest List, Invite, then either Entry Code Only (keypad access with no app) or App Access (app plus a code). Set the schedule and save; the new guest appears in your list with a # symbol, and you can text the code to them at the same time.
Guest List, Invite, then either Entry Code Only (keypad access with no app) or App Access (app plus a code). Set the schedule and save; the new guest appears in your list with a # symbol, and you can text the code to them at the same time.
What access schedules are there, and how do I delete a code?
Codes can be Always, Recurring (chosen days and times) or Temporary (set start and end), applied via the guest's Access Schedule. To remove one, open the guest, choose Manage Entry Code and tap Deactivate Entry Code.
Codes can be Always, Recurring (chosen days and times) or Temporary (set start and end), applied via the guest's Access Schedule. To remove one, open the guest, choose Manage Entry Code and tap Deactivate Entry Code.
What are Hidden Entry Codes?
A security option that requires your phone's authentication (passcode or biometrics) before entry codes can be viewed in the app. Turn it on under a lock's Security settings; once on, it applies for all Owners of that lock, and a Bluetooth or bridge connection is needed to view a code.
A security option that requires your phone's authentication (passcode or biometrics) before entry codes can be viewed in the app. Turn it on under a lock's Security settings; once on, it applies for all Owners of that lock, and a Bluetooth or bridge connection is needed to view a code.
Can I create or change codes while I am away from home?
Only if the lock is networked. Remote code changes need a Yale Wi-Fi bridge such as the Connect Plus Hub 2 or a lock with built-in Wi-Fi; a "Cannot Connect to Lock" message means there is no bridge, and codes can then only be managed over Bluetooth beside the lock.
Only if the lock is networked. Remote code changes need a Yale Wi-Fi bridge such as the Connect Plus Hub 2 or a lock with built-in Wi-Fi; a "Cannot Connect to Lock" message means there is no bridge, and codes can then only be managed over Bluetooth beside the lock.
Using the Keypad Day to Day
How do I unlock, and what do the lights mean?
Enter a code and press the green tick, or place a registered finger on the sensor. A green flash on the top LED bar means the code or fingerprint was accepted; a red flash means it was not accepted; a steady red battery icon means the batteries are low.
Enter a code and press the green tick, or place a registered finger on the sensor. A green flash on the top LED bar means the code or fingerprint was accepted; a red flash means it was not accepted; a steady red battery icon means the batteries are low.
The door did not open and the keypad bleeped - what does that mean?
One bleep with a row of orange LEDs means the code was entered incorrectly - try again and remember to press the green tick. One bleep with flashing red LEDs means the keypad is not communicating with the lock; unlock via the app, then reboot the lock (remove and replace one battery) and, if needed, reset the keypad.
One bleep with a row of orange LEDs means the code was entered incorrectly - try again and remember to press the green tick. One bleep with flashing red LEDs means the keypad is not communicating with the lock; unlock via the app, then reboot the lock (remove and replace one battery) and, if needed, reset the keypad.
What happens if the wrong code or fingerprint is entered too many times?
For security, five incorrect entry codes - or five incorrect fingerprints - trigger a 5-minute timeout, during which the keypad will not accept further attempts.
For security, five incorrect entry codes - or five incorrect fingerprints - trigger a 5-minute timeout, during which the keypad will not accept further attempts.
What is One-Touch Locking?
It lets you lock the door with just the Yale button on the keypad, no code needed. One-Touch notifications are off by default and need built-in Wi-Fi or a Yale bridge to be delivered; note this feature is lock-dependent, and it is switched off whenever the keypad itself is disabled.
It lets you lock the door with just the Yale button on the keypad, no code needed. One-Touch notifications are off by default and need built-in Wi-Fi or a Yale bridge to be delivered; note this feature is lock-dependent, and it is switched off whenever the keypad itself is disabled.
Doorbell and Notifications
How does the doorbell button work?
The doorbell works when the lock is networked - built-in Wi-Fi or a Yale Wi-Fi bridge. Once enabled in Keypad Settings, the doorbell icon lights up as someone approaches; a press sends a notification to your phone and sounds on the keypad, and if you have Alexa or Google set up it can chime on those speakers too.
The doorbell works when the lock is networked - built-in Wi-Fi or a Yale Wi-Fi bridge. Once enabled in Keypad Settings, the doorbell icon lights up as someone approaches; a press sends a notification to your phone and sounds on the keypad, and if you have Alexa or Google set up it can chime on those speakers too.
Does the doorbell button replace my existing doorbell?
No - it is a smart notification button, not a wired chime. It alerts your phone (and voice speakers) that someone is at the door; it does not connect to or replace a hard-wired doorbell circuit.
No - it is a smart notification button, not a wired chime. It alerts your phone (and voice speakers) that someone is at the door; it does not connect to or replace a hard-wired doorbell circuit.
Voice Assistants and the App
Which app manages it, and how is setup done?
The Yale Home app on iOS and Android. After removing the battery tab, open the app, choose Set Up New Device and scan the QR code on the back of the keypad; the app installs any firmware update, then asks which Yale lock to link.
The Yale Home app on iOS and Android.
After removing the battery tab, open the app, choose Set Up New Device and scan the QR code on the back of the keypad; the app installs any firmware update, then asks which Yale lock to link.
Does it work with Google Home and Alexa?
Yes. Voice control runs through the Yale Home ecosystem; for a lock without built-in Wi-Fi you need the Connect Plus Hub 2. Compare Yale's platform in Chapter 15 and which platform is right for you.
Yes. Voice control runs through the Yale Home ecosystem; for a lock without built-in Wi-Fi you need the Connect Plus Hub 2. Compare Yale's platform in Chapter 15 and which platform is right for you.
Installation and Mounting
How do I install and set up the keypad?
Unclip the back panel, pull out the battery-insulating tab to power it on (the LED dots blink), then in the Yale Home app choose Set Up New Device and scan the QR code above the batteries. Mount the back panel with the supplied double-sided adhesive or the two screws and wall plugs, clip the keypad on, and finish the in-app steps. See install guidance in Chapter 13.
Unclip the back panel, pull out the battery-insulating tab to power it on (the LED dots blink), then in the Yale Home app choose Set Up New Device and scan the QR code above the batteries. Mount the back panel with the supplied double-sided adhesive or the two screws and wall plugs, clip the keypad on, and finish the in-app steps. See install guidance in Chapter 13.
How do I get the battery cover or mounting plate off later?
During first install you use the pull tab. If the tab is gone, or the keypad is already mounted, use the removal pin supplied in the box - push in the tab at the bottom to release the keypad from the back panel and reach the battery compartment.
During first install you use the pull tab. If the tab is gone, or the keypad is already mounted, use the removal pin supplied in the box - push in the tab at the bottom to release the keypad from the back panel and reach the battery compartment.
Is it weatherproof, and how far from the lock can it go?
It is rated IP55 - water and dust resistant - so it suits an exterior door position. Keep it within Bluetooth range of the lock; the closer it is, the more reliably it responds.
It is rated IP55 - water and dust resistant - so it suits an exterior door position. Keep it within Bluetooth range of the lock; the closer it is, the more reliably it responds.
Power and Battery
What batteries does it use and how long do they last?
It runs on 4 x AAA batteries (included), with an expected life of about 6 months; good-quality branded batteries are recommended and it cannot be run from mains power. See battery guidance in Chapter 13.
It runs on 4 x AAA batteries (included), with an expected life of about 6 months; good-quality branded batteries are recommended and it cannot be run from mains power. See battery guidance in Chapter 13.
How will I know when the batteries are low, and how do I check the level?
When the batteries run low the keypad's battery symbol flashes red with an audible tone, and Owners get an in-app message plus an email. You can also check the level in the keypad's settings in the Yale Home app, shown as Full, Medium or Low.
When the batteries run low the keypad's battery symbol flashes red with an audible tone, and Owners get an in-app message plus an email. You can also check the level in the keypad's settings in the Yale Home app, shown as Full, Medium or Low.
How do I replace the batteries?
Push in the tab at the bottom of the keypad to release it from the back panel and reach the battery compartment, remove the old cells and fit 4 brand-new AAA batteries (replace all four together), then clip the keypad back on.
Push in the tab at the bottom of the keypad to release it from the back panel and reach the battery compartment, remove the old cells and fit 4 brand-new AAA batteries (replace all four together), then clip the keypad back on.
Settings
What settings can I change in the app?
From the Settings (gear) tab, tap the keypad icon to reach Enable Keypad, One-Touch Locking, Enable Doorbell, Adaptive Brightness, Keypad Sound, the notification options, Reset Keypad and Keypad Info (battery, serial, firmware). You need to be within Bluetooth range to change most settings, and some options vary by lock model.
From the Settings (gear) tab, tap the keypad icon to reach Enable Keypad, One-Touch Locking, Enable Doorbell, Adaptive Brightness, Keypad Sound, the notification options, Reset Keypad and Keypad Info (battery, serial, firmware). You need to be within Bluetooth range to change most settings, and some options vary by lock model.
How do I temporarily disable the keypad?
In Keypad Settings, toggle Keypad Enabled to Off; toggle it back On the same way. Note that One-Touch Locking is also disabled while the keypad is off.
In Keypad Settings, toggle Keypad Enabled to Off; toggle it back On the same way. Note that One-Touch Locking is also disabled while the keypad is off.
What does Adaptive Brightness do?
It lets the keypad's lights adjust automatically to the surrounding light, so the display is easy to read by day and not glary at night. It is one of the keypad settings you switch on in the Yale Home app.
It lets the keypad's lights adjust automatically to the surrounding light, so the display is easy to read by day and not glary at night. It is one of the keypad settings you switch on in the Yale Home app.
Firmware, Reset and Troubleshooting
How do I update the firmware?
The app installs firmware during first-time setup. Later, open the Yale Home app within Bluetooth range, go to the lock status screen for the linked lock and tap Start if an update is offered, staying on the screen until it finishes. If an update will not begin, press the Yale button on the front for 10 seconds; if it is interrupted, start over.
The app installs firmware during first-time setup. Later, open the Yale Home app within Bluetooth range, go to the lock status screen for the linked lock and tap Start if an update is offered, staying on the screen until it finishes. If an update will not begin, press the Yale button on the front for 10 seconds; if it is interrupted, start over.
How do I reset the keypad, and will I lose my codes?
In Keypad Settings choose Reset Keypad under Utilities and confirm - you must be an Owner and within Bluetooth range. A reset removes the keypad from the lock and your Yale Home account and wipes all entry codes, so treat it as a last resort and re-onboard afterwards.
In Keypad Settings choose Reset Keypad under Utilities and confirm - you must be an Owner and within Bluetooth range. A reset removes the keypad from the lock and your Yale Home account and wipes all entry codes, so treat it as a last resort and re-onboard afterwards.
Where do I find the keypad's serial number?
In the Yale Home app open the keypad's settings and read it below Device Information, or look on the back of the keypad under the battery cover. Broader reset and troubleshooting help is in the Chapter 13 troubleshooting section.
In the Yale Home app open the keypad's settings and read it below Device Information, or look on the back of the keypad under the battery cover. Broader reset and troubleshooting help is in the Chapter 13 troubleshooting section.
Related Products, Guides and Chapters
This keypad and its sibling: Yale Smart Keypad 2 (this product, fingerprint + PIN, Matt Black) · the PIN-only Yale Smart Keypad
Locks this keypad works with: Unity Entrance - Silver · Unity Entrance - Matt Black · Unity Entrance - Fire Rated · Fire Rated with DDA Lever · Unity Screen Door - Silver · Screen Door - Matt Black
Works alongside: Connect Plus Hub 2 (voice + remote codes) · Contactless Key Tag (another credential) · Screen Door Mortice Body (spare part)
Buyer's Guide chapters: Ch 03 Access Methods (fingerprint + PIN) · Ch 13 Smart Lock FAQ · Ch 15 App Platforms · Quick Start: choosing an access method
Helpful blog reading: Dual Unlock Explained · Which Smart Lock Platform Is Right for You? · Yale Smart Locks: An Honest Guide · Digital Door Locks: The Smarter Way
What's in the Box - Yale Smart Keypad 2 (Matt Black)
- 1 x Yale Smart Keypad 2 - Fingerprint unit (Matt Black)
- Mounting screws and wall anchors
- Double-sided adhesive pad
- Quick-start installation guide
- 4 x AAA batteries
Note: A compatible Yale Unity smart lock must be installed separately. The Smart Keypad 2 is a wireless accessory and cannot lock or unlock a door without a paired Yale Unity smart lock. The Yale Connect Plus Hub 2 (sold separately) is required for Google Home and Alexa integration on locks without built-in Wi-Fi.
Yale Smart Keypad 2 - Matt Black - Real Installations
Supplied by Terry's, installed by customer - Sydney NSW
Supplied by Terry's, installed by customer - Melbourne VIC
Supplied by Terry's, installed by customer - Brisbane QLD
Yale Smart Keypad 2 - Dimensions
Key dimensions: 122mm (H) x 69mm (W) x 19mm (D).
Yale Smart Keypad 2 - Product Brochure
Page 1 - Product overview and features
Page 2 - Specifications, compatibility and smart home integration
Yale Smart Keypad 2 - PDF Files
Yale Warranty
Yale branded products are manufactured and warranted in Australia by ASSA ABLOY Australia Pty Ltd. Coverage is tiered by component type - mechanical parts, electrical and electronic components, and keys each carry their own warranty period. The summary below sets out each period, what is excluded, and how to make a claim through Gold Coast Smart Locks.
This warranty applies to genuine Yale products purchased new in Australia from ASSA ABLOY or its authorised resellers. It operates in addition to your rights under the Australian Consumer Law.
Warranty Summary
How to Make a Claim
Start your claim with us
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Keep your proof of original purchase (invoice or receipt).
- Contact Gold Coast Smart Locks - operated by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - as your authorised retailer, and follow the steps on our Returns & Warranty page.
- Return the product securely packed to protect it in transit, together with your proof of purchase and your name, address, email and phone number.
- ASSA ABLOY assesses the claim. Where the warranty applies, they will (at their option) repair the product, replace it with the same or closest equivalent Yale product, or refund the price you paid.
Claims made directly to ASSA ABLOY require a Case Number from their Customer Service Department before goods are returned - products sent back without a Case Number may not be accepted. Costs of returning a product are the customer's responsibility.
What Is Not Covered
- Normal wear and tear.
- Misuse, abuse, accident, or use outside Yale's published technical specifications.
- Improper maintenance or neglect, or failure to follow ASSA ABLOY's care and maintenance recommendations.
- Use of batteries other than those specified; batteries themselves are not covered.
- Unauthorised alteration, modification or repair by anyone other than ASSA ABLOY authorised personnel.
- Custom orders made to components or specifications supplied by someone other than ASSA ABLOY.
- Goods that were not new when purchased, second-hand goods, or products not originally sold in Australia through ASSA ABLOY or an authorised reseller.
- Products with brands, marks, plates, numbers or other ASSA ABLOY information defaced or removed.
- Use of substitute, replacement or non-genuine ASSA ABLOY parts or cylinders.
- Corrosive exposure, including vapours, chemicals, abrasive compounds, contamination, pollution, coastal air, salt spray and high humidity.
- Removal, refitment or replacement of products, and any associated charges.
Important Notes
Batteries, finishes and stainless steel
Batteries are consumable and are not covered. Cosmetic finishes and appearance are excluded. Stainless steel resists staining but is not stain-proof - tea staining is a natural process and is not covered where cleaning and maintenance guidelines have not been followed.
Batteries are consumable and are not covered. Cosmetic finishes and appearance are excluded. Stainless steel resists staining but is not stain-proof - tea staining is a natural process and is not covered where cleaning and maintenance guidelines have not been followed.
Coastal and corrosive environments
Damage from salt spray, coastal air, high humidity and other corrosives is excluded. In Gold Coast and coastal locations, choose a suitable finish and follow the care and maintenance guidance to protect your hardware and preserve your cover.
Damage from salt spray, coastal air, high humidity and other corrosives is excluded. In Gold Coast and coastal locations, choose a suitable finish and follow the care and maintenance guidance to protect your hardware and preserve your cover.
Your Rights Under the Australian Consumer Law
In addition to this warranty
This manufacturer's warranty is in addition to other rights and remedies you may have under the law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This manufacturer's warranty is in addition to other rights and remedies you may have under the law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Further Information
Further Information
Returns & Warranty - goldcoastsmartlocks.com.au
Download the Yale Warranty (PDF)
Official Yale warranty terms - yalehome.com.au
Manufacturer: ASSA ABLOY Australia Pty Ltd, 235 Huntingdale Road, Oakleigh VIC 3166. Tel: 1300WARRANTY. Email: 1300warranty@assaabloy.com
Returns & Warranty - goldcoastsmartlocks.com.au
Download the Yale Warranty (PDF)
Official Yale warranty terms - yalehome.com.au
Manufacturer: ASSA ABLOY Australia Pty Ltd, 235 Huntingdale Road, Oakleigh VIC 3166. Tel: 1300WARRANTY. Email: 1300warranty@assaabloy.com
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