Yale Unity Security Screen Door Lock with Connect Plus Hub 2 - Matt Black
The Yale Unity Security Screen Door Lock with Connect Plus Hub 2 is a residential smart lock bundle designed specifically for the Australian market. The lock is certified to Australian Standard AS4145.2:2008, Security Level SL6 and Durability Level D7, and was a winner of the International Good Design Award 2022. This bundle pairs the Unity Security Screen Door Lock with the Yale Connect Plus Hub 2, enabling the full suite of remote access and smart home integration features from the moment of installation.
The included Connect Plus Hub 2 connects the lock to your home Wi-Fi network so you can lock and unlock the door, manage user access and receive activity notifications from anywhere in the world via the Yale Home app on iOS or Android. The hub also enables voice control through Amazon Alexa, Google Home (Hey Google) and Samsung SmartThings, and activates DualDoor Technology - the ability to operate both a security screen door lock and a Yale Smart Entrance Lock together with a single command.
The lock features patented digital deadlocking technology that locks both the internal and external handles when activated. Three LED-indicated locking modes are provided: Unlock (green), Locked (yellow) and Secure (red). A built-in door position sensor monitors whether the door is open or closed, preventing inadvertent locking while the door is ajar. Auto-unlock activates as you approach home using Bluetooth, Wi-Fi and GPS. The lock is 100 percent key-free and suits new installations or retrofits over Lockwood 8654, Whitco Tasman Mk2 and Yale Quattro screen door locks.
Usually ships same day if ordered before 11am AEST (excludes Queensland public holidays).
Because this bundle includes the Connect Plus Hub 2, DualDoor Technology is ready to activate. Pair this lock with a compatible Yale Smart Entrance Lock (sold separately) - such as the Yale Unity Entrance Lock (Silver) or Matt Black - to operate both your security screen door and front door together with a single app command or voice instruction. See how dual unlock works.
The lock in this bundle has been assessed and declared compliant with the Australian Cyber Security Act (IoT consumer products). Declaration No. Cyber-AU-00005, confirmed 3 February 2026, firmware V1.4.0. Software support is provided for a minimum of 3 years from the declaration date.

If your door has a narrow frame or tight stile, you may want to explore our range of slim profile smart locks designed for aluminium and narrow-frame doors. These options suit different door types, backsets and handle styles.
View all slim-style smart locks for narrow frame doors
Access Methods and Smart Features
Key Features
- Patented digital deadlocking technology - locks both internal and external handles simultaneously via the app or contactless key tag.
- Three LED-indicated locking modes: Unlock (green), Locked (yellow), Secure (red).
- Auto-unlock via geofencing - the door unlocks automatically as you approach using Bluetooth, Wi-Fi and GPS.
- Remote lock and unlock from anywhere in the world via the Yale Home app with the included Connect Plus Hub 2.
- Grant one-time, date-range or permanent virtual key access to guests via the Yale Home app - no physical key required.
- 24/7 activity feed with a full audit trail - see who accessed the lock and when, from anywhere.
- DoorSense door position sensor - monitors door status and prevents inadvertent locking while the door is ajar.
- Built-in break-in and tamper alarm.
- DualDoor Technology - pair with a compatible Yale Smart Entrance Lock (sold separately) to operate both locks together.
- Works with Amazon Alexa, Google Home (Hey Google) and Samsung SmartThings via the included hub, plus Apple HomeKit at lock level (no hub required).
- Optional 3-point locking kit for additional security (hook bolt type, sold separately) - activated by lifting the lever.
- Retrofits Lockwood 8654, Whitco Tasman Mk2 and Yale Quattro screen door locks.
- Fits industry-standard screen door cutouts - suits left or right hand opening doors.
- IP55 rated (external / outside module) - protected against dust ingress and low-pressure water jets. The internal escutcheon houses the battery compartment and is for interior use only.
- Certified to Australian Standard AS4145.2:2008, Security Level SL6, Durability Level D7.
- International Good Design Award 2022 winner.
What's in the Box
- External furniture x1
- Internal furniture x1
- Mortice lock x1
- Battery cover tool x1
- 18mm M5 furniture fixing screws x2
- 13mm mortice lock fixing screws x2
- 25mm striker fixing screws x2
- Striker plate x1
- 4 x AA alkaline batteries
- 2 x Yale contactless key tags
- Installation guide
- Yale Connect Plus Hub 2 unit (Snow White)
- USB-C power cable
- Power adaptor (Type I Australian plug)
- Quick start guide
Note: the Yale Smart Keypad and the 3-point locking kit are not included and are sold separately.
Suitable Uses
- Residential security screen doors requiring full remote access and smart home integration.
- Homes where remote monitoring and control is needed - frequent travellers, dual-occupancy, rental properties.
- Installations requiring Alexa, Google Home or Samsung SmartThings voice control.
- DualDoor Technology setups paired with a compatible Yale Smart Entrance Lock.
- Retrofit over existing Lockwood 8654, Whitco Tasman Mk2 or Yale Quattro screen door locks.
- Short-term rental and holiday properties where time-limited guest access is managed remotely - see our Airbnb and short-stay guide and whether you need Wi-Fi.
Available Finish Options
Finish selection does not affect functionality, compliance, or performance. The Silver bundle (YUR/SSDL/HUB2/SIL) is listed separately.
Unity Security Screen Door Lock - Bundle Range
This product (bold row) is the Lock + Connect Plus Hub 2 bundle. All bundles use the same lock body - the differences are in the included accessories and the resulting feature capabilities.
This bundle includes the Connect Plus Hub 2 but not a keypad. Adding the Yale Smart Keypad 2 (item code 05/303000/BL) adds PIN code and fingerprint entry for family members, guests and service providers.
- Supports up to 100 PIN codes and up to 10 fingerprint users, managed via the Yale Home app.
- Create temporary, recurring or permanent access codes.
- Connects wirelessly to the lock over Bluetooth - no hard-wiring or power point required.
- Mounts externally beside the door; IP55 rated.
- Battery life approximately 6 months on 4 x AAA alkaline batteries.
The lock runs on 4 x AA alkaline batteries with an expected life of approximately 12 months under normal conditions. The Yale Home app displays the current battery level and sends push notifications when replacement is required. A low battery alert triggers automatically at 20 percent, and the lock provides audible warnings during operation when the batteries are running low.
Unity Security Screen Door Lock - Technical Specifications
Yale Connect Plus Hub 2 - Technical Specifications
Dimensions
Installation and Assembly
- Before installing, scan the QR code in the installation guide to check the compatibility chart for your door.
- Determine the door handing first. The lock can be handed by lifting the internal spring and rotating the lever - check this before mounting.
- The maximum clearance between the door and jamb should not exceed 4mm.
- For the central strike on a standard 19mm door, chisel the bolt recess at least 20mm deep and 44mm high.
- For 3-point locking installations, connect the top auxiliary lock first, then the bottom.
- Take care not to pinch the door position sensor (DPS) cable when fitting the furniture, and do not close the door before the batteries are installed.
Frequently Asked Questions
Without the hub, the lock operates over Bluetooth only - the Yale Home app must be within Bluetooth range to communicate. The included Connect Plus Hub 2 connects the lock to your home Wi-Fi, enabling remote access from anywhere in the world, Amazon Alexa voice control, Google Home, Samsung SmartThings and DualDoor Technology. Apple HomeKit works at the lock level without the hub. For how gateways fit in, see our gateway comparison guide.
It suits doors 18-25mm thick and fits industry-standard screen door cutouts. It retrofits Lockwood 8654, Whitco Tasman Mk2 and Yale Quattro screen door locks. It is not suitable where the internal escutcheon is directly exposed to outside elements, such as an outdoor gate. Check the door type in our door-type guide and confirm clearance with the screen door clearance guide before ordering.
No. The Yale Smart Keypad 2 (item code 05/303000/BL) is sold separately. Adding it gives PIN code and fingerprint entry alongside the worldwide remote access this bundle already provides.
Yes. Auto-unlock is configured in the Yale Home app and can be turned off entirely. It does not activate while the app is in Home Mode - it only arms after you leave and returns to standby when you are back home.
The 3-point locking kit is not included. The compatible kit is the hook bolt version (item code 8654-3PK). Projection bolt 3-point kits are not compatible with this lock. Customers retrofitting from a projection bolt system may require door frame and strike modifications before installation.
Additional Information
- Hub 2 network requirements: the Connect Plus Hub 2 requires a 2.4GHz Wi-Fi network and a standard Australian power point (Type I plug included). It does not support 5GHz-only networks. Position the hub within reliable range of the lock - brick or concrete walls can reduce signal range in larger homes.
- 3-point locking kit: only the hook bolt 3-point locking kit (8654-3PK) is compatible. Projection bolt kits are not suitable. Customers retrofitting from a projection bolt system may need door frame and strike modifications first.
- Secure Mode safety requirement: Secure Mode locks both internal and external handles, preventing egress from inside. It must not be activated while the building is occupied. It can be deactivated by tapping the app or holding a contactless key tag to the reader.
- Apple HomeKit without the hub: Apple HomeKit is built into the lock and does not require the Connect Plus Hub 2. Alexa, Google Home and Samsung SmartThings all require the hub. All four platforms can be used together when the hub is connected. For how the platforms compare, see our app platforms guide and which platform is right for you.
- Retrofit cutout compatibility: while this lock retrofits several common screen door locks, the cutout in the door stile must match industry-standard dimensions. Where it does not, the installer will need to carry out additional routing before installation.
Warranty
Genuine Yale products bought new in Australia from authorised retailers are covered against defects in materials and workmanship for:
- Mechanical parts: 10 years
- Electrical and electronic components: 3 years (batteries excluded)
- Keys: 12 months
PDF Downloads
Yale Unity Security Screen Door Lock with Connect Plus Hub 2 - FAQ, Setup and Owner's Guide
Everything below is here to help you buy, install, set up and live with your Yale Unity Security Screen Door Lock and Connect Plus Hub 2. For general smart-lock questions see our Smart Lock FAQ (Chapter 13), and for measuring and fitting see the Buyer's Guide.
Access and Locking Modes
The Unity Security Screen Door Lock has three modes. In Unlocked mode the lock is free from both sides and the LED shows green (passage mode). In Locked mode the door is secured but you can still exit from inside, indicated by a yellow LED (safe mode). Secure (deadlocking) mode locks both the internal and external handles and disables the internal electronic snib, shown by a red LED. Locking and unlocking can be triggered from the Yale Home app, a contactless key tag, or a paired Yale Smart Keypad.
When a hook-bolt 3-point locking kit is fitted, lifting the lever throws the top and bottom auxiliary bolts into the frame for extra security. To use lift-to-lock: make sure the lever is in the unlocked position, close the door, then lift the lever upwards. The bolts retract automatically when you operate the lever to open the door. If the lever is locked, it will not lift - the lever must be unlocked first.
The internal electronic snib changes the lock between locked and unlocked. Press it to step outside briefly; if auto-lock is off, close the door on your return and press the snib again to relock. Note that the snib only switches between locked and unlocked - it does not set Secure mode, and it is disabled while the lock is in Secure mode. For a deeper look at how internal snibs behave on smart locks, see the perils of the internal snib.
Yes. To operate the auxiliary bolts from inside, the lock can remain in the locked state because the internal lever stays active in that mode. From the outside, the lock must be unlocked first so the external lever can be lifted.
DualDoor Technology
DualDoor lets a single command lock or unlock your security screen door and your front entrance door together. It needs both a Yale Unity screen door lock and a compatible Yale Unity entrance lock set up under the one Home, each connected to a Yale Connect device - the included Connect Plus Hub 2 covers both, or you can use two Yale Connect Bridges (one per lock). You then set it up from the screen door lock: House settings, Lock settings for the Security Screen Door Lock, Utilities, Linked Lock. See how dual unlock works and the matching Unity Entrance Lock (Silver) / Matt Black.
A Yale Smart Keypad pairs to only one lock at a time. To run DualDoor from the keypad, unpair it from the entrance lock and pair it to the screen door lock; with both locks joined to a bridge, DualDoor then drives both. Any PIN codes and users held under the keypad on the entrance lock have to be re-added to the screen door lock - that information cannot transfer across for privacy reasons.
No. Because the screen door is usually the first door entered, users need their own access on the screen door lock, and existing entrance-lock access has to be duplicated there. In the Yale Home app you re-apply each user's app access level, re-pair their contactless key tag, and re-issue their entry code against the screen door lock.
Yes. With DualDoor active you can grant a guest screen-door-only access. Be aware that if DualDoor ever fails to fire, that guest will not be able to open the entrance lock, so for full-time residents access to both locks is safer.
DualDoor relies on the connection, so if your internet is down the linked action will not work. Yale recommends that you and your guests always keep direct access to both locks - via the Yale Home app over Bluetooth in range, and via contactless key tag - so a single door can still be opened independently.
No. DualDoor is limited to the Yale Unity series - the Unity Security Screen Door Lock paired with a Unity Entrance Lock. It is the reason the Unity range is sold as a screen-door-plus-entrance solution.
Remote Access, Gateway and Voice Control
The Connect Plus Hub 2 connects the lock to your home Wi-Fi so you can lock, unlock, manage users and see activity from anywhere in the world through the Yale Home app, and it enables Amazon Alexa, Google Home and Samsung SmartThings voice control plus DualDoor. Without a hub the lock still works fully over Bluetooth within range. For how gateways work in general, see Buyer's Guide Chapter 08.
A single Hub 2 supports up to 16 Yale Home Bluetooth devices and up to 30 Zigbee Yale devices, so one hub can grow with your Yale smart-home setup in most homes. Response time may slow slightly once you connect more than 10 devices. The Zigbee capacity currently applies to the Yale Aeron window actuator and its remotes.
The Hub 2 connects to 2.4GHz 802.11b/g/n networks only - make sure your router broadcasts a 2.4GHz band. It will not complete setup while your phone is on a 5GHz-only network; reconnect your phone to 5GHz afterwards if you wish. If setup reports the signal as weak, continue past that point to finish.
The Hub 2 has no battery backup. During an internet or power outage you can still control the lock over Bluetooth when you are in range, but remote access pauses; the hub reconnects automatically once power and internet return. See gateways and internet-down behaviour.
Install the Hub 2 within about 9 metres of the lock, ideally within 4.5 metres for reliable performance. Avoid steel door frames and walls of brick, stone or concrete between the hub and the lock. If your lock ever drops off Wi-Fi, our guide to Wi-Fi dropouts and band steering covers the common fixes.
With the hub connected the lock works with Amazon Alexa, Google Home (Hey Google) and Samsung SmartThings. Apple HomeKit is built into the lock itself and works over Bluetooth without the hub. All four can run together once the hub is set up. Compare the ecosystems in Chapter 15 and which platform is right for you.
Auto-Unlock and Auto-Lock
Auto-Unlock uses your phone's Bluetooth, Wi-Fi and GPS together with the Yale Home app. The app runs in Home or Away mode: it switches to Away once you travel more than about 200 metres from home, then unlocks the door automatically when you return and come within a few metres of the lock. Location permission must be set to Always, and Bluetooth and Wi-Fi left on, for it to work reliably.
Auto-Unlock can be enabled on only one lock per keychain, typically your most-used door. With two Yale Unity locks set up for DualDoor, you run Auto-Unlock on the screen door and DualDoor then drives the entrance lock in the same action - so you still walk up to both doors opening together.
The built-in door position sensor stops the lock engaging while the door is ajar, which is the safe behaviour for a screen door. Note Yale's own caution that Auto-Lock is not suited to a door that has to have the handle lifted to lock, because forcing the mechanism could jam it - so on a 3-point lift-to-lock setup, treat Auto-Lock with care. See installation and troubleshooting.
Yes. Open the Yale Home app, go to the lock's settings, select Auto-Unlock and toggle it off. You can re-enable it the same way at any time.
Keypad and Contactless Key Tags
No. This bundle includes the lock and the Connect Plus Hub 2, not a keypad. To add PIN code and fingerprint entry, pair the Yale Smart Keypad 2 (sold separately); the original Yale Smart Keypad offers PIN-only entry. The keypad connects wirelessly over Bluetooth - no wiring or power point needed.
Mount the keypad within Bluetooth range of the lock - roughly 5 metres with clear line of sight - for a quick, reliable response; the closer it is, the faster it reacts. It comes with both screws and a double-sided sticker so you can position it. Keep the keypad out of direct rain and sunlight.
Contactless key tags are a Yale Unity feature and register through the Yale Home app to the owner of the screen door lock. Tags can be shared, scheduled and deleted if lost. Extra Yale Contactless Key Tags can be added for family members or guests.
Fit, Compatibility and Standards
The lock is designed to suit industry-standard security screen door lock preparations, so it retrofits the door prep used by the Lockwood 8654, Whitco Tasman Mk2 and Yale Quattro screen door locks, as well as new installations. Always confirm your door's cutout against standard dimensions first - our guide to checking screen door clearance and Chapter 04 door-type matching walk through it.
Only the hook-bolt 3-point locking kit (8654-3PK) is compatible - projection-bolt kits are not suitable, and retrofitting from a projection-bolt system can require door frame and strike modifications first. A 3-point kit is optional: the lock works as a single-point lock on its own, and the kit simply adds auxiliary top and bottom bolts for extra security.
The lock is built for hinged aluminium security screen doors and is certified to Australian Standard AS4145.2:2008 at Security Level SL6 and Durability Level D7, and was an International Good Design Award winner in 2022. It is designed for a hinged security door, not a sliding screen door. See Australian standards and grades.
The external lock body is IP55 rated for everyday outdoor exposure. The internal module houses the electronics and is for interior use only, so it is not weather rated. If you wash the door down, cover the lock completely first - water entering from the inside can damage it. Coastal homes should also read the realities of electronic locks in coastal conditions.
Power and Batteries
The lock runs on 4 x AA batteries lasting roughly 12 months in typical use. It sends a low-battery alert through the app at around 20 percent remaining and gives audible warnings at the lock, so you have plenty of notice before a change is due. For real-world battery-life factors see the realities of electronic locks.
A black cover at the bottom front of the lock protects a USB-C emergency power-up port. Applying power there restores the lock so you can operate it and change the batteries - this lock is 100 percent key-free, so there is no mechanical key cylinder to fall back on. A small button beside the port performs a soft reset (a restart, not a factory reset).
Installation, Handing and Troubleshooting
Yes. Before the batteries are fitted: lift and hold the metal slide tab on the inside of each handle near the top, then rotate the handle to your chosen hand - do both handles, and never force a handle against resistance. If the batteries are already fitted, keep the door closed, put the lock into Secure mode, remove the batteries, re-hand as above, refit and come out of Secure mode. Background on handing is in understanding door handing in Australia.
This means the clutch is not engaged. Fit the batteries so the LED glows white with a series of tones, then check that both the interior and exterior levers retract the hook bolt. If the snib LED blinks purple, confirm the door position sensor is connected, then press and hold the internal snib until you hear a grinding sound. Do not close the door before the batteries are installed.
Perform a soft reset. Behind the black cover at the bottom of the lock, next to the USB-C backup port, is a small button; press it and the lock plays a power-up sound. A soft reset is like restarting a device and does not erase your setup or return the lock to factory settings.
A red LED on the internal snib usually means the clutch is jammed. Check that the rubber seal is seated correctly around both the external and internal furniture, and that the fix-through screws are straight and firmly tightened so the lock and the screen-door mortice are aligned. Then press the snib several times; a minor jam should clear and the LED should return to green (passage) or yellow (safe). More reset detail is in the Yale Unity reset and troubleshooting guide.
If the alarm is triggered during fitting by disconnecting the main cable while the batteries are still in, remove a battery, reconnect the main cable, then refit the battery. The break-in alarm is genuine lock hardware, so this only applies to the install step described - in normal use it guards against forced entry.
App, Access Sharing and Account
The lock uses the Yale Home app (previously called Yale Access), free on iOS and Android.
Owners have full control - they can lock and unlock, use Auto-Unlock, add or remove other users, change every setting and view the activity feed and guest list. Guests get limited access: they can lock and unlock via the app or a keypad code, but cannot use Auto-Unlock, manage users, change settings or see the activity feed. You can promote a Guest to Owner at any time.
Three types. Always gives open-ended access you can revoke at any time; Recurring repeats on chosen days and time windows; Temporary is a one-off invitation that starts and expires at set times. A live internet connection is needed so the servers can verify a guest is connecting within their authorised window.
No. The app is built for iOS and Android phones only. Yale uses a token on your mobile device to authorise entry to your home, so for security the app does not run on a desktop.
Because the lock is key-free, plan for this in advance. You can regain access by installing the Yale Home app on another phone and signing in to your account. To cut the lost phone off, sign in to the Yale Home website from any computer or tablet, choose Lost Phone, and log the app out on all devices; your locks stay set up in your account. If the batteries are flat as well, use the USB-C power-up port to operate the lock.
Related Products, Guides and Chapters
This lock and its finishes: Lock + Connect Plus Hub 2 bundle - Silver (lock only) · Matt Black (lock only) · Lock + Hub 2 - Matt Black / Silver
DualDoor partners and accessories: Unity Entrance Lock - Silver · Unity Entrance Lock - Matt Black · Connect Plus Hub 2 · Smart Keypad 2 (PIN + fingerprint) · Smart Keypad (PIN) · Contactless Key Tag · Screen Door Mortice Body (spare part)
Buyer's Guide chapters: Ch 02 Measuring Your Door · Ch 03 Access Methods · Ch 04 Door Types · Ch 08 Gateways · Ch 11 Standards and IP · Ch 12 Installation and Troubleshooting · Ch 13 Smart Lock FAQ · Ch 15 App Platforms
Helpful blog reading: What is Dual Unlock? · Check Screen Door Clearance · Why Smart Locks Drop Off Wi-Fi · The Realities of Electronic Door Locks · How Long Do Digital Door Locks Last? · The Perils of the Internal Snib · Yale Smart Locks: An Honest Guide · Yale Unity Reset and Troubleshooting · Understanding Door Handing · Site Survey and Installation
What's in the Box - Unity Screen Door Lock with Connect Plus Hub 2

- External furniture x1
- Internal furniture x1
- Mortice lock x1
- Battery cover tool x1
- 18mm M5 furniture fixing screws x2
- 13mm mortice lock fixing screws x2
- 25mm striker fixing screws x2
- Striker plate x1
- 4 x AA alkaline batteries
- 2 x Yale contactless key tags
- Yale Connect Plus Hub 2 (WiFi bridge) with USB-C cable, power adaptor and quick start guide
Yale Unity Screen Door Lock with Connect Plus Hub 2 - Real Installations


Yale Unity Security Screen Door Lock - Dimensions
Yale Unity Security Screen Door Lock - PDF Files
Unity Security Screen Door Lock - Product Brochure
Unity Security Screen Door Lock - Installation Guide
Yale Smart Locks Catalogue
Yale Smart Locks - Complete Catalogue
Yale Smart Locks - Product Brochure
Yale Access App - Step by Step Guide
Yale Access App - Quick Start Guide
Australian Cyber Security Declaration
Yale Warranty
Yale branded products are manufactured and warranted in Australia by ASSA ABLOY Australia Pty Ltd. Coverage is tiered by component type - mechanical parts, electrical and electronic components, and keys each carry their own warranty period. The summary below sets out each period, what is excluded, and how to make a claim through Gold Coast Smart Locks.
This warranty applies to genuine Yale products purchased new in Australia from ASSA ABLOY or its authorised resellers. It operates in addition to your rights under the Australian Consumer Law.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Keep your proof of original purchase (invoice or receipt).
- Contact Gold Coast Smart Locks - operated by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - as your authorised retailer, and follow the steps on our Returns & Warranty page.
- Return the product securely packed to protect it in transit, together with your proof of purchase and your name, address, email and phone number.
- ASSA ABLOY assesses the claim. Where the warranty applies, they will (at their option) repair the product, replace it with the same or closest equivalent Yale product, or refund the price you paid.
Claims made directly to ASSA ABLOY require a Case Number from their Customer Service Department before goods are returned - products sent back without a Case Number may not be accepted. Costs of returning a product are the customer's responsibility.
What Is Not Covered
- Normal wear and tear.
- Misuse, abuse, accident, or use outside Yale's published technical specifications.
- Improper maintenance or neglect, or failure to follow ASSA ABLOY's care and maintenance recommendations.
- Use of batteries other than those specified; batteries themselves are not covered.
- Unauthorised alteration, modification or repair by anyone other than ASSA ABLOY authorised personnel.
- Custom orders made to components or specifications supplied by someone other than ASSA ABLOY.
- Goods that were not new when purchased, second-hand goods, or products not originally sold in Australia through ASSA ABLOY or an authorised reseller.
- Products with brands, marks, plates, numbers or other ASSA ABLOY information defaced or removed.
- Use of substitute, replacement or non-genuine ASSA ABLOY parts or cylinders.
- Corrosive exposure, including vapours, chemicals, abrasive compounds, contamination, pollution, coastal air, salt spray and high humidity.
- Removal, refitment or replacement of products, and any associated charges.
Important Notes
Batteries are consumable and are not covered. Cosmetic finishes and appearance are excluded. Stainless steel resists staining but is not stain-proof - tea staining is a natural process and is not covered where cleaning and maintenance guidelines have not been followed.
Damage from salt spray, coastal air, high humidity and other corrosives is excluded. In Gold Coast and coastal locations, choose a suitable finish and follow the care and maintenance guidance to protect your hardware and preserve your cover.
Your Rights Under the Australian Consumer Law
This manufacturer's warranty is in addition to other rights and remedies you may have under the law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Further Information
Returns & Warranty - goldcoastsmartlocks.com.au
Download the Yale Warranty (PDF)
Official Yale warranty terms - yalehome.com.au
Manufacturer: ASSA ABLOY Australia Pty Ltd, 235 Huntingdale Road, Oakleigh VIC 3166. Tel: 1300WARRANTY. Email: 1300warranty@assaabloy.com
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