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Carbine CEL-3IN1 Digital Lever Lock with RFID and Key Override - Matte Black Kit with Batteries

Carbine

MRRP $392.43
Terry's In-Store Price $358.79
Terry's Online Price $297.13
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SKU:
STK CEL-3IN1-SL8MBKIT
UPC:
3430895218582
Availability:
Usually ships in 24 hours
Colour/Finish:
Black
Type of Handle:
Lever
Back-Set:
60mm
Back-Set:
70mm
Type of Lock:
Tubular Latch
atc-product:
/carbine-cel-3in1-electronic-lock-rfid-fob/
atc-product:
/carbine-cel-3in1-electronic-lock-rfid-sticker/
atc-product:
/easy-unlock-rfid-tag-13-56mhz-mifare-blue/
atc-product:
/qualified-locksmith-technical-installation-support-30-mins/
Access Method:
Fob/Card/RFID
Access Method:
Has Backup Key
Access Method:
Pin Code
Feature:
Fire Rated
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Carbine Logo

Carbine CEL-3IN1 Digital Lever Lock with RFID and Key Override - Matte Black Kit with Batteries

The Carbine CEL-3IN1-SL8MBKIT is a three-credential digital lever lock providing touchscreen PIN code, RFID/NFC access, and mechanical key override. It fits into a standard 54mm lockset hole with no additional drilling, suits door thicknesses of 35-51mm, and includes a 60-70mm adjustable tubular latch. This kit includes 4 x AA Duracell Procell batteries.

The lock accepts PIN codes (4-8 digits), RFID cards, FOBs, wristbands, and most Mifare 13.56MHz NFC-enabled smartphones. Up to 25 user codes and 25 RFID credentials are stored locally in the lock — no hub, gateway, or internet connection required for any access function. A guiding code feature allows false digits to be entered before the real PIN to prevent shoulder surfing. Double authorisation mode (card plus code simultaneously) is also supported.

The CEL-3IN1 leverset is fire rated on E-Core and Pyropanel Maxi Pandor door assemblies (both at FRL -/60/30) and is fitted with an NCC-compliant SL8-style lever. A Satin Nickel variant (CEL-3IN1-SL8-SNKIT) is also available. For an upgraded model with 100-credential capacity and Firecore fire certification, see the Carbine CEL2-3IN1-SL8SNKIT.

Fire rating
Fire Rated - AS1530.4:2014 (Leverset Only) - FRL -/60/30
The CEL-3IN1-SL8 leverset is certified for use on two door core types, both at FRL -/60/30 (60 minutes integrity, 30 minutes insulation):
- E-Core doorsets - Jensen Hughes Report FAS220275 (formerly Warringtonfire), valid to 30/11/2027
- Pyropanel Maxi Pandor doorsets - Warringtonfire Report FRT220272, valid to 28/09/2028

Fire certification is door-core-specific - always confirm your exact door core type before specifying. The deadbolt variant is not fire rated. See: Fire door types & certification · Fire rating certificates · Buyers Guide Ch05: Fire Door Smart Locks

Available Finish Options

  • Matte Black finish
    Matte Black
    (This Product)
    CEL-3IN1-SL8MBKIT
  • Satin Nickel finish
    Satin Nickel
    CEL-3IN1-SL8-SNKIT

Finish selection does not affect functionality, compliance, or performance.

Key Features

  • Three access methods: touchscreen PIN code, RFID/NFC credential, and mechanical key override - all validated locally with no internet required. See: Buyers Guide Ch03: RFID access explained · PIN access explained
  • Stores 1 programming code, up to 25 user PIN codes, and up to 25 RFID credentials.
  • Works with RFID cards, FOBs, wristbands, stickers, and most Mifare 13.56MHz NFC-enabled smartphones.
  • Guiding code support - enter additional false digits before your real PIN to prevent code identification from wear patterns or shoulder surfing.
  • Double authorisation mode requires card and PIN code simultaneously for higher-security applications.
  • PIN codes from 4 to 8 digits; 4 additional single-use access codes (4 digits each).
  • Vacation mode disables all user credentials without deleting them.
  • Passage mode holds the latch retracted (hold SET for 1 second).
  • Auto-lock timer configurable from 5 to 99 seconds (default: off).
  • Fire rated on E-Core and Pyropanel Maxi Pandor fire door assemblies to AS1530.4:2014 - FRL -/60/30 on both core types (leverset only, not deadbolt).
  • IP54 rated - suitable for sheltered outdoor positions with occasional water splash; not suitable for fully exposed or rain-facing positions.
  • NCC-compliant SL8-style lever.
  • Fits standard 54mm lockset hole with no additional drilling required.
  • Suits door thicknesses of 35-51mm; backset 60-70mm adjustable.
  • C4 keyway, 6-pin PD-style cylinder, supplied keyed to a 5-pin key.
  • Low battery warning with visual and audible indicators before full depletion.
  • Volume control for keypad sounds (on/off).

Access Methods

Access Method Availability Notes

Touchscreen / PIN Code
Yes 4-8 digit codes; up to 25 user codes + 4 single-use codes; guiding code supported; works fully offline

RFID Card / FOB / Wristband / NFC Phone
Yes Up to 25 credentials; 13.56MHz Mifare NFC; compatible with cards, FOBs, wristbands, stickers, NFC phones

Mechanical Key Override
Yes C4 keyway, 6-pin PD-style cylinder, supplied keyed to 5-pin key; 2 keys included

Bluetooth
Not Available See CEL2-BT range for Bluetooth-enabled variants

Fingerprint
Not Available Not supported on this model

Face Recognition
Not Available Not supported

Palm Recognition
Not Available Not supported

Suitable Uses

  • Residential entry and internal doors requiring keypad and RFID credential access
  • Short-stay and Airbnb rental properties - issue unique codes to each guest for their stay, delete at checkout, no key handover needed. See: Airbnb smart locks in Australia - do you really need WiFi? and Buyers Guide Ch07: Airbnb & Short-Stay Rentals
  • Small to medium business access control - staff codes, contractor and tradie access, cleaning crew credentials
  • E-Core fire-rated door assemblies (leverset variant, FRL -/60/30, Jensen Hughes FAS220275). See: Buyers Guide Ch05: Fire door core types
  • Aluminium pedestrian gates and aluminium-framed doors - 35-51mm door thickness. Note: always check clearance between the main door and any adjacent screen. See: Ch02: Screen door clearance
  • Internal access control on commercial and community facility doors
  • Properties requiring NCC-compliant lever hardware

Not sure if this lock suits your door type? See Buyers Guide Ch02: Measuring Your Door for a full door-type matrix.

What's in the Box

  • 1 x exterior electronic module with touchscreen keypad and SL8 Matte Black lever
  • 1 x interior module with SL8 Matte Black lever
  • 1 x tubular latch (60-70mm adjustable backset)
  • 2 x RFID key cards
  • 2 x mechanical keys (C4 keyway)
  • 4 x AA Duracell Procell batteries
  • 1 x installation guide
  • 1 x installation template
  • Fixing screws and hardware
Carbine CEL-3IN1 SL8 Matte Black digital lever lock - contents of the box including lock modules, latch, keys, RFID cards and batteries
RFID
RFID and NFC Compatibility
The CEL-3IN1 operates on 13.56MHz Mifare NFC. It is compatible with RFID cards, FOBs, wristbands, and stickers. Most NFC-enabled Android phones with Mifare support will also work, however compatibility varies by phone manufacturer and model. We strongly recommend testing your specific phone before installation. If your phone is not compatible, Mifare RFID stickers are available to adhere to the back of your device and function as a physical credential. See: Buyers Guide Ch03: RFID access methods

Carbine CEL / CEL2 / CDL - Complete Product Family

MPN Model Type Access Methods Fire Rated Finish
CEL-3IN1-SL8-SNKIT CEL-3IN1 Leverset Lever PIN + RFID/NFC + Key Yes - E-Core & Pyropanel Pandor, -/60/30 Satin Nickel
CEL-3IN1-SL8MBKIT - This Product CEL-3IN1 Leverset Lever PIN + RFID/NFC + Key Yes - E-Core & Pyropanel Pandor, -/60/30 Matte Black
CEL2-3IN1-SL8SNKIT CEL2-3IN1 Leverset - 100 codes, new escutcheon Lever PIN + RFID/NFC + Key Yes - E-Core & Firecore Satin Nickel
CEL2-3IN1-SL8MBKIT CEL2-3IN1 Leverset - 100 codes, new escutcheon Lever PIN + RFID/NFC + Key Yes - E-Core & Firecore Matte Black
CEL2-3IN1-SL8SN-FRKIT CEL2-3IN1 Leverset - Fire Rated model Lever PIN + RFID/NFC + Key Yes - up to -/120/30 on Firecore Satin Nickel
CEL2-3IN1-SL8MB-FRKIT CEL2-3IN1 Leverset - Fire Rated model Lever PIN + RFID/NFC + Key Yes - up to -/120/30 on Firecore Matte Black
CEL2-BT-SL8SNKIT CEL2-BT Leverset - adds Bluetooth app Lever PIN + RFID/NFC + Bluetooth + Key Yes - E-Core & Firecore Satin Nickel
CEL2-BT-SL8MBKIT CEL2-BT Leverset - adds Bluetooth app Lever PIN + RFID/NFC + Bluetooth + Key Yes - E-Core & Firecore Matte Black
CEL2-BT-SL8SN-FRKIT CEL2-BT Leverset - Bluetooth + Fire Rated Lever PIN + RFID/NFC + Bluetooth + Key Yes - up to -/120/30 on Firecore Satin Nickel
CEL2-BT-SL8MB-FRKIT CEL2-BT Leverset - Bluetooth + Fire Rated Lever PIN + RFID/NFC + Bluetooth + Key Yes - up to -/120/30 on Firecore Matte Black
CEL2-3IN1-DBSNKIT CEL2-3IN1 Deadbolt - 100 codes Deadbolt PIN + RFID/NFC + Key No Satin Nickel
CEL2-3IN1-DBMBKIT CEL2-3IN1 Deadbolt - 100 codes Deadbolt PIN + RFID/NFC + Key No Matte Black
CEL2-BT-DBSNKIT CEL2-BT Deadbolt - Bluetooth (no RFID) Deadbolt PIN + Bluetooth + Key No Satin Nickel
CEL2-BT-DBMBKIT CEL2-BT Deadbolt - Bluetooth (no RFID) Deadbolt PIN + Bluetooth + Key No Matte Black
CDL2-SL8SNKIT CDL2 Leverset - PIN only; 20 user codes Lever PIN + Key (no RFID) No Satin Nickel
CDL2-SL8MBKIT CDL2 Leverset - PIN only; 20 user codes Lever PIN + Key (no RFID) No Matte Black
CDL2-DBSNKIT CDL2 Deadbolt - PIN only; 10 user codes Deadbolt PIN + Key (no RFID) No Satin Nickel
CDL2-DBMBKIT CDL2 Deadbolt - PIN only; 10 user codes Deadbolt PIN + Key (no RFID) No Matte Black

CEL2-BT deadbolt variant: RFID is not compatible - Bluetooth and PIN only. CDL2 models use a membrane keypad (not touchscreen) and do not support RFID. All KIT numbers include batteries. For a full model comparison see: Carbine CEL & CDL Digital Lock Range - Complete Buyer's Guide

Full Specifications

Brand Carbine
Model CEL-3IN1-SL8
MPN CEL-3IN1-SL8MBKIT
SKU STK CEL-3IN1-SL8MBKIT
Finish Matte Black
Lock Type Digital lever lock with tubular latch
Access Methods Touchscreen PIN code, RFID/NFC credential, mechanical key override
Programming Code 1 programming code (default: 12345678)
User Code Capacity Up to 25 user codes (4-8 digits) + 4 single-use codes (4 digits)
RFID Credential Capacity Up to 25 cards/FOBs/wristbands/stickers/NFC devices
RFID Frequency 13.56MHz Mifare NFC
Backset 60-70mm adjustable (cannot accommodate 127mm). See: Ch02: Backset explained
Door Thickness 35-51mm
Hole Size Required Standard 54mm lockset hole - no additional drilling required
Latch Throw 12mm
Body Dimensions (Exterior) 159.5mm H x 73mm W x 28mm D
Body Dimensions (Interior) 72.9mm W
Cylinder / Keyway C4 keyway, 6-pin PD-style cylinder, supplied keyed to 5-pin key
Lever Style SL8 - NCC compliant
Auto-Lock Timer 5-99 seconds (default: off)
IP Rating IP54 (exterior escutcheon) - dust protected, splash resistant from any direction. Suitable for sheltered outdoor use; not for fully exposed or rain-facing positions. See: Ch11: IP ratings explained
ANSI Grade G2
Power Supply 4 x AA alkaline batteries (Duracell Procell recommended); included in kit
Battery Life Approx. 5,000 openings. See: How long do digital door locks last?
Fire Rating Yes - FRL -/60/30 on E-Core doorsets (Jensen Hughes FAS220275, valid 30/11/2027) and Pyropanel Maxi Pandor doorsets (Warringtonfire FRT220272, valid 28/09/2028). Leverset only - deadbolt variant not fire rated. See: Fire rating certificates
NCC Compliance Yes - SL8 lever
Functions Passage mode, vacation mode, guiding code, double authorisation, auto-lock, volume on/off
Standards & Ratings ANSI G2, IP54, AS1530.4:2014 (fire, leverset). See: Australian smart lock standards explained

Dimensions

Body height (exterior) 159.5mm Overall height of exterior escutcheon
Body width (exterior) 73mm Width of exterior escutcheon
Body width (interior) 72.9mm Width of interior housing
Body depth (exterior) 28mm Projection from door surface
Backset 60-70mm adjustable Distance from door edge to latch centre. How to measure your backset · Buyers Guide Ch02: Backset
Latch throw 12mm Extension of latch bolt when engaged
Door thickness 35-51mm Compatible door thickness range. Ch02: Door thickness
Carbine CEL-3IN1-SL8 Matte Black digital lever lock dimensional drawing showing exterior height 159.5mm width 73mm depth 28mm interior width 72.9mm backset 60-70mm door thickness 35-51mm
Manufacturer dimensional drawing for the Carbine CEL-3IN1-SL8MBKIT. Exterior: 159.5mm H x 73mm W x 28mm D. Interior: 72.9mm W. Backset 60-70mm adjustable. Door thickness 35-51mm. Latch throw 12mm.

Battery, Power & Backup Access

  • Powered by 4 x AA alkaline batteries. Duracell Procell batteries are recommended - do not use lithium or rechargeable (NiMH) batteries.
  • Battery life is approximately 5,000 openings. Actual life depends on usage frequency, ambient temperature, and battery brand. High-use properties (Airbnb, small business) will see faster battery turnover than low-traffic residential doors.
  • Low battery warning is provided via LED and audible indicators before full depletion - typically with several days of continued use remaining.
  • Mechanical key override provides physical backup entry at all times using the included C4 cylinder keys - always keep a key stored securely off-site.
  • This KIT version includes batteries. Non-KIT variants (CEL-3IN1-SL8SN / CEL-3IN1-SL8MB) do not include batteries.

Related: How long do digital door locks last? - lifespan, installation quality, and Queensland conditions

Frequently Asked Questions

What is the difference between the CEL-3IN1 and the CEL2-3IN1?
The CEL2 is the next generation of the CEL-3IN1. It uses the same physical footprint and fits the same 54mm hole, but includes an improved touchscreen and motor, a lower-profile escutcheon, and expanded credential capacity of 100 user codes or RFID connections (up from 25 on the CEL-3IN1). CEL2 fire-rated leverset variants also carry an additional Firecore certification allowing up to -/120/30 on TVC40 doorsets. Retrofit plates are available for replacing CEL-3IN1 installations with CEL2 without re-drilling the door. See the full comparison: Carbine CEL & CDL Buyer's Guide - CEL-3IN1 models
Will my smartphone work with the RFID function?
The lock uses 13.56MHz Mifare NFC. Most modern Android phones with NFC enabled will work when held near the reader. iPhone compatibility is more limited due to iOS background NFC reading constraints depending on the iOS version. We strongly recommend testing your specific phone model before purchasing or installing. If your phone is not compatible, Mifare RFID stickers are available that adhere to the back of your device and function as a physical credential - this is the most reliable fallback solution. See: Buyers Guide Ch03: RFID access methods
Is this lock suitable for fire-rated doors?
Yes - the leverset variant is certified for use on E-Core fire door assemblies to AS1530.4:2014, FRL -/60/30 (Jensen Hughes Report FAS220275, valid to 30/11/2027). The deadbolt variant is not fire rated. A fire door is a certified system - the lock certification must match the specific core type of the door it is fitted to. This lock is certified for E-Core; if your door is Firecore, confirm compatibility before specifying. If you live in a Gold Coast apartment, your entry door is most likely a fire door - see our guide: What locks are compliant on Gold Coast apartment fire doors? Professional installation is required on all fire door applications. See also: Fire door types and smart lock certification · Buyers Guide Ch05: Fire door core types
Can I use this lock with a 127mm backset latch?
No. The CEL-3IN1 is compatible with 60-70mm adjustable backset only. It cannot accommodate a 127mm latch. If your door currently has a 127mm latch, the latch will need to be changed to a 60 or 70mm unit before the CEL-3IN1 can be fitted. See: How to measure your lock backset - standard sizes and Buyers Guide Ch02: Backset for full guidance before ordering.
What batteries should I use and how long do they last?
The manufacturer specifies 4 x AA Duracell Procell batteries, or equivalent good-quality alkaline batteries. Do not use lithium or rechargeable (NiMH) batteries - these can cause erratic operation or damage to the electronics. Battery life is approximately 5,000 openings, though this varies with usage frequency, ambient temperature, and battery brand. For a realistic lifespan guide in Australian conditions, see: How long do digital door locks last?

Additional Information

Guiding Code Function:
The guiding code feature allows random digits to be entered before or after the real PIN code. The lock ignores the extra digits and unlocks when the correct sequence is detected within the string. This prevents observers identifying the correct code through shoulder surfing, and masks wear patterns on frequently pressed keypad digits. The anti-peep PIN function is explained further in Buyers Guide Ch03: PIN access methods.
IP54 Rating - What It Covers and What It Doesn't:
IP54 means the exterior escutcheon is tested for dust protection and water spray resistance from any direction. This is suitable for sheltered entry positions where the door is not directly facing rain - for example, a covered entry or undercover porch. IP54 is not suitable for fully exposed gate positions or any door facing directly into weather. For those applications, look for IP65 or IP66. Critically, IP ratings do not cover UV degradation, salt air corrosion, or sustained heat - all significant factors in coastal Queensland. Confirm suitability for your specific location before purchasing. Full IP rating guide: Australian smart lock standards - IP ratings table
Short-Stay and Airbnb Use:
The CEL-3IN1 is well suited to short-stay rental properties. Issue a unique PIN code to each guest for their stay and delete it at checkout - no key handover, no lockbox, no re-keying. Up to 25 separate user codes can be active simultaneously. For properties running back-to-back bookings via a property management system, the CEL2-BT-SL8MBKIT (Bluetooth-enabled variant) adds app-based code management. Full guidance: Airbnb smart locks in Australia - do you really need WiFi? and Buyers Guide Ch07: Airbnb & Short-Stay Rentals
Fire Door Installations - Compliance and Asbestos Risk:
The CEL-3IN1 leverset is certified for E-Core fire door assemblies. When specifying for fire door use, confirm that all other hardware in the assembly - hinges, seals, closer - is also fire rated and compatible with the certified configuration. The fire certificate covers the lock in the same door configuration as tested; modifications outside that configuration may void compliance.

If the fire door is in a Gold Coast apartment building, be aware of three asbestos risk windows that may require a pre-drilling assessment before any locksmith works on the door: pre-1990 construction, Korab/Pyrokor recall (1993-1998), and a current active alert for Pyropanel FRB board imported 2021-May 2025 (chrysotile asbestos contamination confirmed by the Australian Border Force). Terry's Locksmiths will assess asbestos risk before commencing any fire door work. See: Asbestos in Gold Coast apartment fire doors - the three risk windows
Installation Quality and Lock Lifespan:
The three most common smart lock installation errors - wrong spindle position, mismatched backset, and door misalignment - all accelerate motor wear and reduce service life. A lock installed on a binding door is working harder on every operation cycle. If your door doesn't hang squarely and close smoothly without force, address that before fitting the lock. See: 3 common DIY smart lock installation mistakes and easy fixes and Buyers Guide Ch12: Installation & Troubleshooting
Credential Capacity Note:
The lock stores up to 25 RFID credentials and 25 user PIN codes as separate pools, plus 1 programming code and 4 single-use codes. The programming code is for lock configuration only and cannot be used as a regular access code. If 25 credentials are insufficient for your application, the CEL2-3IN1-SL8SNKIT increases this to 100 user codes or RFID connections. For a full explanation of how smart lock access methods and credential management work, see Buyers Guide Ch03: Access Methods comparison.
Can I add a deadbolt to my door as well?
On a standard residential door: yes, provided the door prep allows a second hole without compromising the door. On a fire-rated door: no. Fire door standards (AS1905.1) permit only one locking penetration - a second deadbolt bores a 54mm hole which exceeds the maximum secondary penetration allowance, voids the fire door certification, and prevents the door from self-latching correctly. See: Secondary locks and the one-penetration principle on apartment fire doors
Warranty
Warranty
Carbine products are backed by Davcor Group Pty Ltd, the Australian manufacturer and owner of the Carbine brand, distributed locally through Lock and Key Co. Warranty periods vary by product category:
  • Up to 15 years — mechanical hardware, door hardware, cabinet furniture, utility and window locks
  • 10 years — padlocks and mechanical digital locks
  • 5 years — cylinders and keys
  • 12 months — electronic and digital locks, locksmith tools and supplies
Covers defects in materials and workmanship — replacement of product only. Batteries, finish damage, and installation-related damage are excluded. Proof of purchase required for all claims. Returns & Warranty | Davcor Warranty Terms

PDF Downloads

Carbine Logo

What's in the Box - CEL-3IN1-SL8MBKIT

  • 1 x exterior electronic module with touchscreen keypad and SL8 Matte Black lever
  • 1 x interior module with SL8 Matte Black lever
  • 1 x tubular latch (60-70mm adjustable backset)
  • 2 x RFID key cards
  • 2 x mechanical keys (C4 keyway)
  • 4 x AA Duracell Procell batteries
  • 1 x installation guide
  • 1 x installation template
  • Fixing screws and hardware
Carbine CEL-3IN1 SL8 Matte Black digital lever lock what's in the box - exterior module, interior module, tubular latch, RFID cards, keys and batteries
Note: RFID credentials (cards, FOBs, wristbands, and stickers) are available separately. Non-KIT variants (CEL-3IN1-SL8SN and CEL-3IN1-SL8MB) do not include batteries.
Carbine Logo

Carbine CEL-3IN1-SL8MBKIT - Dimensions

Body height (exterior) 159.5mm Overall height of exterior escutcheon
Body width (exterior) 73mm Width of exterior escutcheon
Body width (interior) 72.9mm Width of interior housing
Body depth (exterior) 28mm Projection from door surface
Backset 60-70mm adjustable Distance from door edge to latch centre. How to measure your backset · Buyers Guide Ch02
Latch throw 12mm Extension of latch bolt when engaged
Door thickness 35-51mm Compatible door thickness range
Carbine CEL-3IN1-SL8MBKIT Matte Black digital lever lock dimensional drawing showing exterior height 159.5mm width 73mm depth 28mm interior width 72.9mm backset 60-70mm door thickness 35-51mm
Manufacturer dimensional drawing for the Carbine CEL-3IN1-SL8MBKIT. Exterior: 159.5mm H x 73mm W x 28mm D. Interior: 72.9mm W. Backset 60-70mm adjustable. Door thickness 35-51mm. Latch throw 12mm.

How to measure your backset · Buyers Guide Ch02: Measuring Your Door

Carbine Logo

Carbine CEL-3IN1-SL8MBKIT - Installation Specifications

Carbine CEL-3IN1 Leverset installation template showing door preparation hole sizes, backset measurements, and latch installation steps
Page 1 - Installation template, door preparation, and latch installation steps
Carbine CEL-3IN1 Leverset installation guide page 2 showing lock assembly installation, cable connection, and lever switching procedure
Page 2 - Lock assembly installation, cable connection, and optional lever switching

For the full installation PDF, see the PDF Files tab. Professional installation is required on all fire-rated door applications. See: Buyers Guide Ch12: Installation & Troubleshooting

Carbine Warranty

Carbine is a flagship brand of Davcor Group Pty Ltd (ABN 95 003 562 598) — an Australian manufacturer, designer, and wholesale distributor of residential and commercial locking hardware. Engineered in collaboration with working locksmiths, Carbine products focus on high security, versatility, and ease of installation.

Davcor distributes Carbine through seven specialist divisions, including Lock and Key Co. — Davcor’s dedicated trade distribution arm supplying locksmiths and the security industry across Australia, New Zealand, and beyond. Whether you purchased your Carbine product through Lock and Key Co., another trade channel, or directly through us, the same Davcor warranty applies.

All Carbine products are guaranteed by Davcor Group Pty Ltd to be free from defects in materials and workmanship from the date of original purchase, for the period applicable to the specific product category (refer to the Warranty Period table below). This warranty covers replacement of product only.

Warranty Summary

Brand Owner Davcor Group Pty Ltd (ABN 95 003 562 598) — Carbine is a Davcor flagship brand
Australian Distributor Lock and Key Co. — dedicated trade distribution division of Davcor Group
Coverage Defects in materials and workmanship — replacement of product only
Proof of Purchase Required for all claims
Registration Required No registration required
Region Australia and New Zealand
Claim Entry Point Terry’s Tradies Pty Ltd and its associated websites, trading names, and subsidiaries (place of purchase)

Warranty Periods by Product Category

Source: Davcor Warranty Against Defects — Appendix A. Warranty period runs from the date of original purchase.

Product Category Warranty Period
Cabinet furniture 15 years
Door hardware and door locking 15 years
General locks and hardware 15 years
Utility locks and window locks 15 years
Mechanical digital locks 10 years
Padlocks 10 years
Cylinders and keys 5 years
Electronic cylinders and keys, digital locks, electric locking 12 months
Locksmith tools and supplies 12 months

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page — this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry’s Tradies Pty Ltd (the place of purchase) in writing as soon as the defect becomes apparent — and no later than 14 days after the end of the applicable warranty period.
  2. Include in your written claim: a description of the defect, the date of supply, your contact details, and satisfactory proof of purchase.
  3. Do not return the product until a return authorisation number has been issued by Davcor. If return is required, the product must be in its original, complete, and saleable packaging.
  4. Davcor will test and assess the product. No claim is valid unless Davcor has confirmed a defect is present.
  5. Once a valid claim is confirmed, Davcor will — at its discretion — repair the defect, replace the product, or supply an equivalent product. If repair or replacement cannot be completed within a reasonable time, you may request a full refund, provided the product has been returned.

Delivery inspection: If you believe a product is defective or incorrectly supplied at the time of delivery, telephone notice must be given within 72 hours of receipt, with written notice (including full particulars) within 14 days of the invoice date.

Exclusions

Fair wear and tear Not covered
Faulty installation or misuse Damage caused by faulty installation, misuse, or modification of the product is not covered
Finish and tarnishing Tarnishing or finish damage — including colour change from weather, salt, or chemical exposure — is not covered
Batteries Batteries are not warranted
Ancillary costs Re-installation, travel, and other ancillary costs relating to a defective product are not covered
Made-to-order products Specially made-to-order products cannot be returned; no credit is given on software, master keys, or manuals

Australian Consumer Law

Your statutory rights are protected.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. The Carbine/Davcor express warranty operates alongside and in addition to your rights under the Australian Consumer Law.

Further Information

It can be overwhelming with all the choices out there. We can help! We are experts with decades of experience in fitting locks of all types, not just Smart Locks. It is a free service we offer, and with just some photos and a few minutes of your time you can get expert advice and product recommendations tailored precisely to suit your needs.

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