Lockwood Home Hub - Wi-Fi, Zigbee & Bluetooth Smart Home Gateway - White
The Lockwood Home Hub is the central connection point for your smart home. It keeps your Lockwood and Yale smart devices seamlessly integrated while freeing up your power points, supporting up to 16 Lockwood and Yale Bluetooth smart devices and 30 Zigbee actuators, including Lockwood Smart Aeris Window Actuators and Yale Aeron Smart Window Actuators, for even the most connected homes.
With the Home Hub in place, you can access and manage your Lockwood and Yale smart devices remotely, giving you control from anywhere. It also enables integration with smart home ecosystems, so you can create automations such as turning on lights when your door unlocks or playing your favourite music as you walk in.
It is the accessory that adds remote access and voice assistant control to compatible Lockwood smart locks such as the Lockwood Lume interior smart lever. Communication is over Wi-Fi 2.4GHz, Zigbee, and Bluetooth, with a simple app-driven set-up.
Key Features
- Central hub for Lockwood and Yale smart home devices
- Supports up to 16 Bluetooth smart devices and 30 Zigbee actuators
- Remote access and management of your locks and devices from anywhere
- Enables smart home connectivity and automations
- Expands Lockwood Home capabilities, including SyncPath Technology
- Wi-Fi 2.4GHz, Zigbee, and Bluetooth communication
- Simple app-driven set-up process
- USB-C powered, with an included power adaptor
Lockwood Home App
The Home Hub is set up and managed through the Lockwood Home App, which is also compatible with the Yale Home App so users can control their devices through either app. Both are available on iOS and Android. Once the hub is connected, remote access, automations, and voice assistant integration become available across your paired Lockwood and Yale devices. For a comparison of the major smart lock app ecosystems, see Chapter 15 - Smart Lock App Platforms.
What's in the Box
- Lockwood Home Hub unit
- USB-C power adaptor (5 VDC / 1.0A, I plug)
- Quick start guide
Suitable Uses
- Adding remote access and voice control to a compatible Lockwood or Yale smart lock
- Homes running several Lockwood or Yale Bluetooth and Zigbee devices that need a central hub
- Creating smart home automations linked to door events
- Managing access and monitoring devices while away from home
Available Finish Options
White
(This Product)
STK LWA/HUB
Finish selection does not affect functionality, compliance, or performance.
Full Specifications
Dimensions
Works With
The Home Hub adds remote access and voice assistant control to compatible Lockwood and Yale smart devices. Products that pair with it include the Lockwood Lume Interior Smart Lever and the Lockwood 001Touch Plus Smart Deadlatch, both of which run on the Lockwood Home App and gain remote control once paired with the hub. To understand what a gateway does and how the options compare, see Chapter 08 - Gateway Comparison.
ASSA ABLOY Australia has issued a Cyber Security Declaration (Cyber-AU-00035) for the Home Hub, confirming it is manufactured in line with Australian Cyber Security requirements for Internet of Things consumer products, with a stated product support period of 3 years. The full declaration is available in the PDF Files below.
Frequently Asked Questions
It is the central connection point that lets you control and manage your compatible Lockwood and Yale smart devices remotely, and enables automations and voice assistant integration. Without a hub, those devices still work locally over Bluetooth.
The hub connects over Wi-Fi 2.4GHz, and also communicates with devices via Zigbee and Bluetooth V4.2. If you have connection trouble, see Why Smart Locks Sometimes Drop Off WiFi.
Up to 16 Lockwood and Yale Bluetooth smart devices and 30 Zigbee actuators. Larger homes may need additional coverage devices depending on layout and building materials.
No. Compatible locks such as the Lockwood Lume work locally over Bluetooth without a hub. The Home Hub adds remote access, automations, and voice assistant control on top of that.
Additional Information
The Lockwood Home Hub is an indoor-use accessory that plugs in over USB-C and stays powered from a spare outlet or USB source. It is designed to grow with your setup: start with one smart lock and add more Lockwood and Yale devices over time, all managed from the one app. SyncPath Technology, which pairs the Yale Unity Screen Door and your Lockwood smart lock through the hub, is one of the features it unlocks.
Lockwood is an ASSA ABLOY brand and one of Australia's most recognised locking names, backed by the Lockwood 25 Year Mechanical Warranty. For background on the brand, see Chapter 10 - Brand Profiles. For how gateways fit into a smart lock setup, see Chapter 08 - Gateway Comparison.
Lockwood products bought new in Australia through authorised channels are covered against defects in materials and workmanship: 25 years on mechanical components, 3 years on electrical and electronic parts (PADDE and electric mortice locks 5 years; batteries excluded), 12 months on keys, and finish cover that varies by finish type (up to 25 years on Everbrass). Proof of purchase required for all claims.
Lockwood Home Hub Cyber Security Declaration (PDF)
Lockwood Smart Locks Catalogue (PDF)
Lockwood Home Hub - What's In The Box
- Lockwood Home Hub unit
- USB-C power adaptor (5 VDC / 1.0A, I plug)
- Quick start guide
Lockwood Home Hub - Dimensions
Lockwood Home Hub - Product Brochure
Lockwood Home Hub - PDF Files
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
It can be overwhelming with all the choices out there. We can help! We are experts with decades of experience in fitting locks of all types, not just Smart Locks. It is a free service we offer, and with just some photos and a few minutes of your time you can get expert advice and product recommendations tailored precisely to suit your needs.
Click on the image below to begin your expert Smart Lock consultation
