Auslock Handy Series H13 — Smart Lever Handle Lock (Black)
The Auslock H13 is a motorised smart lever handle lock designed for timber and aluminium entry doors. It integrates the keypad, fingerprint reader, and lever handle into a single exterior assembly — replacing a standard lever set without additional drilling on most residential door preparations. The tubular latch is adjustable between 60 mm and 70 mm backset, and the lever handle direction is independently adjustable on both panels to suit left- or right-hand door swing.
The H13 provides five access methods — Bluetooth app, PIN code, RFID card, fingerprint (optional), and mechanical key override — with remote access available via the optional Auslock G2 or G3 gateway. A 16-digit scramble code function prevents PIN identification from shoulder-surfing, and a Type-C emergency power port allows a power bank to operate the lock if batteries are fully depleted.
Key Features
- Five access methods — Bluetooth app, PIN code, RFID card, fingerprint (optional), and mechanical key override
- Retrofits onto existing standard lever set door preparations — no additional drilling required
- Adjustable tubular latch — 60 mm or 70 mm backset selectable before installation
- Lever handle direction independently field-adjustable on both exterior and interior panels — suits left or right door swing
- 16-digit scramble code (vague code) — your real PIN can be embedded anywhere within a 16-digit string to prevent shoulder-surfing and keypad wear pattern attacks
- e-Key sharing — send timed, permanent, one-time, or recurring digital keys to other Auslock App users
- Auto-lock and passage mode configurable via the Auslock App; manual lock in passage mode by holding * on the keypad
- Suits timber and aluminium doors 35–65 mm thick
- Large credential capacity: up to 200 fingerprints, 150 PIN codes, 200 RFID cards
- Type-C emergency power port on exterior panel — connect a power bank if batteries are depleted
- Low-battery alert below 4.8 V; 4 × AA alkaline batteries (not included)
- Alkaline batteries only — lithium and rechargeable batteries are not compatible
- Google Assistant and Amazon Alexa voice control (gateway required)
Access Methods
Fingerprint
RFID Card / Tag
Bluetooth App
Voice (Google / Alexa)
Mechanical Key
Face Recognition
Palm Recognition
What's in the Box
- Exterior assembly (keypad, fingerprint reader, and lever) ×1
- Interior assembly (lever and battery compartment) ×1
- Adjustable tubular latch (60 mm / 70 mm backset) ×1
- Strike plate ×1; Strike box ×1
- Waterproof rubber plates ×2
- RFID key tags ×3; Mechanical keys ×2
- 60 mm square shaft ×1; 75 mm square shaft ×1
- Positioning columns ×2
- L-shape Allen wrench (3 mm) ×1; Reset pin ×1
- Punch diagram / installation template ×1
- Fixing hardware: Screw A ×4, Screw B ×4, Screw C ×3, Screw D ×3, Screw stub A ×3 (×2 sets)
- User manual
Suitable Uses
- Residential front and internal doors in timber or aluminium construction — 35–65 mm door thickness
- Retrofitting smart access onto existing standard lever set door preparations without additional drilling
- Airbnb and short-stay rentals — timed PIN codes and e-keys for guests; add a gateway for remote access. See Chapter 07 — Smart locks for Airbnb.
- Apartments and condominiums requiring shared access management across multiple users
- Small business office and storeroom entry doors
Specifications
Dimensions
Battery, Power & Backup
- Batteries: 4 × AA alkaline (6 V) — not included. Alkaline only — lithium and rechargeable batteries must not be used.
- Install order: complete the full mechanical installation — latch, exterior assembly, interior assembly — then install batteries as the final step with the door open.
- Low-battery alert: triggered below 4.8 V. Replace all four batteries immediately. See what to expect from battery life in practice.
- Type-C emergency power: connect a 5 V power bank to the exterior port if batteries are fully flat. This powers the lock temporarily — it does not charge the batteries. Keep a power bank accessible outside the premises.
- Mechanical key override: insert key and rotate 90° counter-clockwise to unlock. 2 keys included — keep one outside the premises at all times.
Remote App Access & Gateway
The H13 connects to the Auslock App via Bluetooth for local control (within ~5 m). The lock communicates directly with your phone without any network involvement in standalone Bluetooth mode. For remote access from anywhere — locking, unlocking, viewing history, and managing credentials — an Auslock Gateway is required.
Frequently Asked Questions
How do I set the latch backset?
Measure your door backset before installation. The tubular latch adjusts between 60 mm and 70 mm — push the latch tongue to select the correct length. Set the backset before fitting the latch into the door. Getting this wrong is one of the most common install errors — confirm your measurement first.
How do I adjust the handle direction?
Both the exterior and interior handles are independently adjustable using the supplied 3 mm Allen wrench. Loosen the handle screw, rotate to the correct direction for your door handing, then retighten. Do this before fitting the assemblies to the door. If the lock/unlock action is opposite to what you expect after pairing, also check the opening direction setting in the Auslock App.
What is the scramble code (vague code)?
The H13 supports up to a 16-digit entry string. Your real 4–9 digit PIN can be embedded anywhere within that string — the lock recognises it regardless of the surrounding digits. This prevents observers from identifying your code from watching finger movements or from wear patterns on the keypad buttons.
My permanent passcode stopped working — why?
Permanent passcodes must be used at least once within 24 hours of creation, otherwise they auto-expire as a security measure. Create the code, test it from the keypad immediately, and it will remain active indefinitely.
How do I lock the door when auto-lock is off or in passage mode?
Press and hold the * key on the keypad. This manually engages the lock regardless of the auto-lock or passage mode setting.
How many wrong PIN attempts before lockout, and for how long?
Five consecutive wrong entries lock the keypad for 5 minutes. All other access methods — fingerprint, RFID, Bluetooth app, and mechanical key — continue to work during the lockout period.
How do I set up voice control with Google or Alexa?
Voice control requires a G2 or G3 gateway to be online. For Google Home setup, search "ScienerSmart" under Works with Google in the Google Home app and link your Auslock account. For Amazon Alexa setup, enable the ScienerSmart skill in the Alexa app and authorise with your Auslock credentials. Voice unlock requires a confirmation code set in the app. Locking by voice does not require a code.
The latch does not catch the strike — what do I check?
First confirm the backset is set correctly (60 mm or 70 mm to match your door prep). Then check strike plate alignment — even 1–2 mm of door sag can prevent the latch from engaging the strike cleanly. Adjust the strike plate position and test again. See also Chapter 12 — misalignment as an install mistake.
The touchpad has no response after installation — what do I check?
Confirm the AA batteries are installed with correct polarity and have sufficient charge. Check the wire connection between the exterior and interior panels. If both are correct, check for pinched wiring inside the door prep, then re-wire and reinstall.
How do I factory reset the lock?
Open the back panel battery cover, then hold the Reset button for 5 seconds. When prompted, enter 000# on the keypad. All users, codes, cards, and fingerprints are removed. Re-add the lock to the Auslock App as admin and recreate all credentials. Always reset with the door open.
Additional Information
Fingerprint is an optional feature: Confirm whether the fingerprint module is included in your specific unit before ordering. Fingerprints are enrolled via the Auslock App while standing beside the lock. Each fingerprint can be set as permanent, timed, or recurring. Enrol the same finger at 2–3 different angles for more reliable recognition. For common fingerprint failure modes and tips, see Ch 03 — fingerprint access.
App platform: The H13 runs on the Auslock App — a dedicated platform separate from TTLock or Tuya. The app supports iOS and Android, multiple admin levels, e-key sharing, scheduled access, and full unlock records. Remote access requires an Auslock G2 or G3 gateway. Not sure which platform suits your situation? See Chapter 15 — Choosing the right smart lock app platform.
Managing multiple users and locks: One Auslock account manages multiple locks. Create individual named codes for each person — guest, cleaner, staff — rather than sharing one code. This keeps the activity log readable and allows you to remove one person's access without changing everyone else's credentials.
DIY installation suitability: The H13 is designed to fit standard lever set door preparations without additional drilling, making it one of the more DIY-accessible Auslock models. That said, confirm your door prep format before ordering — the adjustable backset only covers 60 mm and 70 mm, so a door prepped for a different backset will need adjustment. Read the three most common DIY install mistakes before starting.
Lifespan and maintenance: Installation quality has the greatest impact on smart lock longevity. A latch that must force against a misaligned strike on every operation will drain batteries faster and wear the motor sooner. Check latch-to-strike alignment at installation and after any door or frame movement.
Warranty
This Auslock product is backed by a 12-month limited manufacturer's warranty covering defects in materials and internal electronic components under normal residential use. All warranty claims are handled by Terry's Tradies Pty Ltd — contact us in the first instance and we'll take care of it from there. View our Returns & Warranty policy.
PDF Downloads
Auslock App User Manual (PDF)
Auslock Alexa Setup Guide (PDF)
Auslock Google Home Setup Guide (PDF)
Auslock 2026 Product Catalogue (PDF)
For all Auslock manuals, installation templates, and resources, visit the Auslock PDF Resources page.
What's in the Box — Auslock H13 Smart Lever Handle Lock
- Exterior assembly (keypad, fingerprint reader, and lever) ×1
- Interior assembly (lever and battery compartment) ×1
- Adjustable tubular latch (60 mm / 70 mm backset) ×1
- Strike plate ×1; Strike box ×1
- Waterproof rubber plates ×2
- RFID key tags ×3; Mechanical keys ×2
- 60 mm square shaft ×1; 75 mm square shaft ×1
- Positioning columns ×2
- L-shape Allen wrench (3 mm) ×1; Reset pin ×1
- Punch diagram / installation template ×1
- Fixing hardware: Screw A ×4, Screw B ×4, Screw C ×3, Screw D ×3, Screw stub A ×3 (×2 sets)
- User manual
Dimensions — Auslock H13 Smart Lever Handle Lock
Auslock H13 Smart Lever Handle Lock — User Manual
Auslock Warranty
All Auslock products purchased through Terry's Tradies Pty Ltd (trading as Terry's Gold Coast Smart Locks and its associated websites and subsidiaries) are backed by a 12-month limited manufacturer's warranty. If something isn't right, contact us first — we manage all warranty assessments on your behalf and will work with you to get it resolved.
Warranty Summary
How to Make a Claim
- Contact Terry's Tradies Pty Ltd at your original place of purchase with a description of the fault.
- Have your proof of purchase ready (receipt or order confirmation).
- Provide clear photos and/or video of the defect — this is required before any assessment can begin.
- We may ask you to complete troubleshooting steps or a technical support form before the item is returned. Do not send the product back without our written approval.
- If the claim is approved, we will arrange the next steps with you directly — including return freight where applicable.
What the Warranty Doesn't Cover
The following are not covered under the Auslock manufacturer's warranty:
- Incorrect or improper installation
- Door or frame misalignment
- Incorrect mortise, latch, or backset selection
- Installation on doors outside the product's specifications
- Environmental exposure beyond the product's stated IP rating
- Water ingress not consistent with the product's IP rating
- Power surge, fire, flood, lightning, or other natural disaster
- Cosmetic damage or normal wear and tear
- Battery misuse or leakage
- Forced entry, vandalism, or tampering
- Unauthorised modification
- Use of non-Auslock components
- Commercial or high-traffic use (unless approved in writing)
Rechargeable battery products (Models A01, A02, A03, A519, A619): Battery-related damage is excluded where a non-certified charger, fast charger, incorrect voltage (outside 5.2V / 2A), third-party battery, or unsuitable charging environment has been used.
Change-of-Mind Returns
Change-of-mind returns are accepted at our discretion and subject to the manufacturer's return conditions. If you've changed your mind, contact us within 14 days of receiving your order and we'll let you know if a return is possible and what applies.
To be eligible, products must be:
- Unused and uninstalled
- Not powered on, activated, paired, programmed, or configured in any way
- In original, fully sealed condition with all packaging, accessories, and components
Where a return is approved, a 20% restocking fee applies and return shipping is at your cost. Products that have been installed, powered on, or had any credentials registered are not eligible for return.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits or excludes your rights under the ACL.
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