Häfele DL4000 Digital Deadbolt - Touchscreen with Key Override
At A Glance-
DISPATCHNext Day Dispatch 
LOCK TYPEDigital Deadbolt - Touchscreen
IN THE BOXLock + Deadbolt + Strike + 2 Keys + 4xAA
WARRANTY7yr Mech / 2yr Elec- PIN CODESUp to 25 User Codes
- SINGLE-ENTRY CODESUp to 4 One-Time Codes
KEY OVERRIDEC4 Oval Cylinder Included
AUTO-LOCKAdjustable 10-99 Seconds
VACATION MODEDeactivates All Codes Temporarily
BACKSETAdjustable 60-70mm
DOOR THICKNESS35-51mm
BORE HOLE54mm Standard AU Prep
POWER4 x AA Alkaline (Included)
APP ACCESSOptional - Gateway Required- TOUCH TO LOCKLock Without Code From Outside
- INTERIOR LOCKINGThumbturn
- GUIDING CODE4-Digit Anti-Probe Random Code
LOCKOUT PROTECTIONDisabled After 4 Wrong Entries
WANT HIGHER SPECS?More Expensive - See DL8800- GATEWAY AVAILABLECat. 985.03.024 (Sold Separately)
TouchscreenPIN
MechanicalKey
App(Optional)
RFID CardNot Available
FingerprintNot Available
BluetoothNot Available
The Häfele DL4000 (912.05) is a digital deadbolt with a touchscreen PIN keypad and mechanical key override that replaces a standard deadbolt in an existing door bore. It provides keyless PIN code access without requiring RFID credentials, fingerprint biometrics, or an app connection — a straightforward, standalone digital deadbolt suited to residential entry doors, secondary doors, and rental properties where a clean PIN-only solution is preferred.
The DL4000 communicates via Zigbee wireless protocol and operates on the Häfele Smart Living App platform (iOS and Android). Remote access features — including remote unlock, timed code management, and access history — are only available when the lock is paired with the Häfele Zigbee Gateway (Cat. 985.03.024, sold separately). Without a gateway, the lock operates fully as a standalone unit using its onboard touchscreen and mechanical key.
The DL4000 is available in two finishes: Satin Nickel (Cat. 912.05.192) and Black (Cat. 912.05.193). Select the required finish when adding to cart.
Estimated Dispatch
Usually ships next business day (excludes weekends and Queensland public holidays).
Usually ships next business day (excludes weekends and Queensland public holidays).
Available Finish Options
-
Satin Nickel
(This Product)
Cat. 912.05.192 -
Black
(This Product)
Cat. 912.05.193
Finish selection does not affect functionality, compliance, or performance. Both finishes are available on this listing — select your preferred finish when adding to cart.
Key Features
- Touchscreen PIN code entry — touch to activate the screen, enter your PIN to unlock. For a full comparison of PIN code versus other credential types, see Chapter 03 — Access Methods in the Smart Lock Buyer's Guide.
- Touch-to-lock function: touch the keypad from outside to engage the deadbolt without entering a code.
- Thumbturn locking on the inside — lock and unlock manually from the interior without a key or code.
- Stores up to 25 user PIN codes and up to 4 single-entry (one-time use) codes.
- Vacation mode: temporarily deactivates all user codes without deleting them — useful when a property is unoccupied or during tenant changeover.
- Auto-lock with adjustable delay: re-locks automatically after 10 to 99 seconds.
- 4-digit random guiding code prevents code probing and wear-pattern identification on the touchscreen.
- Touchscreen temporarily disabled after 4 consecutive incorrect PIN entries.
- Mechanical key override using a C4 oval cylinder — emergency key access retained at all times, independent of battery status.
- Adjustable 60-70mm backset suits a wide range of existing door preparations. See Chapter 02 — Measuring Your Door for how to confirm your backset.
- 54mm door bore hole — compatible with the standard Australian cylindrical deadbolt door preparation.
- Remote unlock, timed codes, and access history available via the Häfele Smart Living App when paired with the Häfele Zigbee Gateway (Cat. 985.03.024, sold separately).
- Browse the PIN code smart lock category or the has backup key category for further options with mechanical override.
Access Methods
Face Recognition
Palm Recognition What's in the Box
- 1 x front and back module
- 1 x deadbolt
- 1 x strike and strike box
- 2 x mechanical keys
- 1 x user manual
- 1 x installation template
- 1 x set of fixing screws
- 4 x AA batteries
Suitable Uses
- Residential entry doors where a PIN-only deadbolt is preferred over a full smart lock.
- Secondary doors (garage entry, side gate, laundry) requiring keyless access without a full smart lock platform.
- Rental properties where vacation mode and periodic code changes simplify tenant turnover. For short-stay and Airbnb applications where remote timed codes and access audit trails are needed, see Chapter 07 — Airbnb & Short-Stay Rentals in the Buyer's Guide.
- Adding digital access to a door that already has a lever or passage set, where a separate deadbolt is the appropriate solution. See our guide to when and why deadbolts are used as secondary locks before specifying one for an apartment or fire-rated door.
- Installations where RFID and fingerprint credentials are not required and PIN code entry is sufficient.
- Properties already running the Häfele Smart Living App ecosystem via a gateway, where the DL4000 provides a lower-cost PIN-only door on a secondary entry.
Häfele Smart Lock Range — Product Family
Full Specifications
Dimensions
Front module: 66(W) × 139(H) × 28(D) mm | Rear module: 68(W) × 130.9(H) × 44(D) mm
Deadbolt faceplate: 25.2(W) × 56.7(H) mm | Bolt depth: 85.5 / 95.5 mm | Bolt diameter: Ø23.6 mm
Battery & Power
- Powered by 4 x AA alkaline batteries, included in the box.
- Replace batteries when the lock provides a low battery warning via its indicator light.
- Mechanical key override provides physical backup entry at all times, independent of battery status. For guidance on where to store the override key and how to access the lock when the battery is completely flat, see our guide to mechanical key override on smart locks.
- Battery life varies by usage frequency and temperature. For realistic expectations on how long digital lock batteries last in Australian conditions, see How Long Do Digital Door Locks Last? and The Realities of Electronic Door Locks.
- For answers to common battery and power questions across the smart lock category, see Chapter 13 — Smart Lock FAQ (Power & Battery).
Häfele Smart Living App (Optional — Zigbee Gateway Required)
The DL4000 communicates using Zigbee wireless protocol. Remote access features — including remote unlock from anywhere, single-use and timed PIN code creation, access history review, and access authorisation management — are only available when the lock is paired with the Häfele Zigbee Gateway with Wi-Fi/USB Cable (Cat. 985.03.024, sold separately). The gateway connects to your 2.4GHz Wi-Fi network and bridges the lock to the Häfele Smart Living App, available on iOS and Android .
Without a gateway, the DL4000 operates fully as a standalone deadbolt using its onboard touchscreen PIN code and mechanical key override. Browse the gateway and module category or see Chapter 08 — Gateway Comparison for an explanation of what a gateway adds to a standalone lock.
To compare the Häfele Smart Living App platform against other smart lock app ecosystems in Australia, see Chapter 15 — Smart Lock App Platforms. For a broader smart-lock platform decision guide, see Which Smart Lock Platform Is Right for You?
Frequently Asked Questions
Can the DL4000 replace my existing deadbolt without any additional door prep?
In most cases, yes. The DL4000 requires a 54mm door bore hole and accepts an adjustable 60-70mm backset. If your existing deadbolt used a 54mm bore and a 60mm or 70mm backset, the DL4000 should fit without additional drilling. Confirm your existing bore hole size and backset measurement before ordering. See Chapter 02 — Measuring Your Door in the Smart Lock Buyer's Guide, or our dedicated backset measurement guide.
In most cases, yes. The DL4000 requires a 54mm door bore hole and accepts an adjustable 60-70mm backset. If your existing deadbolt used a 54mm bore and a 60mm or 70mm backset, the DL4000 should fit without additional drilling. Confirm your existing bore hole size and backset measurement before ordering. See Chapter 02 — Measuring Your Door in the Smart Lock Buyer's Guide, or our dedicated backset measurement guide.
Does the DL4000 work without a gateway?
Yes. The DL4000 operates fully as a standalone digital deadbolt using its onboard touchscreen PIN code and mechanical key override. The Häfele Zigbee Gateway (Cat. 985.03.024, sold separately) is only required when you want Smart Living App features such as remote unlock, code management from anywhere, and access history. See Chapter 08 — Gateway Comparison for an explanation of what a gateway actually adds.
Yes. The DL4000 operates fully as a standalone digital deadbolt using its onboard touchscreen PIN code and mechanical key override. The Häfele Zigbee Gateway (Cat. 985.03.024, sold separately) is only required when you want Smart Living App features such as remote unlock, code management from anywhere, and access history. See Chapter 08 — Gateway Comparison for an explanation of what a gateway actually adds.
What is vacation mode and when should I use it?
Vacation mode temporarily deactivates all user PIN codes stored in the lock without deleting them. While vacation mode is active, the touchscreen will not accept any user codes — entry is only possible via the mechanical key. When you return, deactivating vacation mode restores all stored codes. This is useful when a property is unoccupied for an extended period, or when you want to prevent access during a tenant changeover without reprogramming the lock.
Vacation mode temporarily deactivates all user PIN codes stored in the lock without deleting them. While vacation mode is active, the touchscreen will not accept any user codes — entry is only possible via the mechanical key. When you return, deactivating vacation mode restores all stored codes. This is useful when a property is unoccupied for an extended period, or when you want to prevent access during a tenant changeover without reprogramming the lock.
What is the 4-digit random guiding code?
Before entering your PIN, the touchscreen displays 4 random digits you tap first. These guiding digits are not part of your code and are ignored by the lock — only your actual PIN sequence unlocks the door. This prevents observers from identifying your code by watching which areas of the screen are touched, and reduces wear-pattern identification over time. It is equivalent to the scramble code function found on other digital locks. See Chapter 03 — Access Methods for a full explanation of PIN security features.
Before entering your PIN, the touchscreen displays 4 random digits you tap first. These guiding digits are not part of your code and are ignored by the lock — only your actual PIN sequence unlocks the door. This prevents observers from identifying your code by watching which areas of the screen are touched, and reduces wear-pattern identification over time. It is equivalent to the scramble code function found on other digital locks. See Chapter 03 — Access Methods for a full explanation of PIN security features.
Is the DL4000 suitable for use on fire-rated doors?
The manufacturer's specification does not list fire door certification for the DL4000. If your installation involves a fire-rated door assembly, confirm current certification status with Häfele Australia before proceeding. For fire door installations, the Häfele Genesis DL8800 carries fire certification to AS1530.4 for E-Core and Firecore door assemblies and is the appropriate Häfele product for fire-rated applications. See also: fire door types and smart lock certification and Chapter 05 — Fire Door Smart Locks.
The manufacturer's specification does not list fire door certification for the DL4000. If your installation involves a fire-rated door assembly, confirm current certification status with Häfele Australia before proceeding. For fire door installations, the Häfele Genesis DL8800 carries fire certification to AS1530.4 for E-Core and Firecore door assemblies and is the appropriate Häfele product for fire-rated applications. See also: fire door types and smart lock certification and Chapter 05 — Fire Door Smart Locks.
Additional Information
Door Preparation — Bore Hole and Backset:
The DL4000 requires a 54mm door bore hole, which is the standard Australian cylindrical deadbolt preparation. The adjustable 60-70mm backset accommodates a broad range of existing door hardware positions. If your existing door has a different bore hole size or backset, additional preparation will be required. Confirm both measurements before ordering. For help measuring, see Measuring Your Lock Backset on the Gold Coast Smart Locks blog, or our guide to avoiding wrong backset mistakes.
The DL4000 requires a 54mm door bore hole, which is the standard Australian cylindrical deadbolt preparation. The adjustable 60-70mm backset accommodates a broad range of existing door hardware positions. If your existing door has a different bore hole size or backset, additional preparation will be required. Confirm both measurements before ordering. For help measuring, see Measuring Your Lock Backset on the Gold Coast Smart Locks blog, or our guide to avoiding wrong backset mistakes.
Single-Entry Codes:
The DL4000 stores up to 4 single-entry codes in addition to the 25 standard user codes. A single-entry code expires after one use — the code unlocks the door once, then is automatically deleted from the lock. This is useful for temporary access without needing to manage or delete codes manually afterwards, such as for a tradesperson or delivery.
The DL4000 stores up to 4 single-entry codes in addition to the 25 standard user codes. A single-entry code expires after one use — the code unlocks the door once, then is automatically deleted from the lock. This is useful for temporary access without needing to manage or delete codes manually afterwards, such as for a tradesperson or delivery.
DL4000 vs DL8800 — Which to Choose:
The DL4000 is a PIN-only digital deadbolt. The DL8800 is an Australian mortice lever smart lock with PIN, RFID card/tag, fingerprint, fire door certification to AS1530.4, and DDA lever compliance to AS1428.1. Choose the DL4000 when PIN code and key override are sufficient, a deadbolt form factor is needed, and cost is a factor. Choose the DL8800 when multiple credential types, fire door compliance, DDA compliance, or more than 25 PIN codes are required. Both locks connect to the same Häfele Smart Living App via the same Zigbee Gateway (Cat. 985.03.024). For a broader comparison of smart lock app platforms, see Chapter 15 — Smart Lock App Platforms.
The DL4000 is a PIN-only digital deadbolt. The DL8800 is an Australian mortice lever smart lock with PIN, RFID card/tag, fingerprint, fire door certification to AS1530.4, and DDA lever compliance to AS1428.1. Choose the DL4000 when PIN code and key override are sufficient, a deadbolt form factor is needed, and cost is a factor. Choose the DL8800 when multiple credential types, fire door compliance, DDA compliance, or more than 25 PIN codes are required. Both locks connect to the same Häfele Smart Living App via the same Zigbee Gateway (Cat. 985.03.024). For a broader comparison of smart lock app platforms, see Chapter 15 — Smart Lock App Platforms.
Door Thickness Limit:
The DL4000 suits doors 35-51mm thick. Doors thinner than 35mm or thicker than 51mm are outside the manufacturer's specified range. Confirm your door thickness before ordering. Most Australian residential entry doors fall within the 35-45mm range. See Chapter 02 — Measuring Your Door for guidance on measuring door thickness accurately.
The DL4000 suits doors 35-51mm thick. Doors thinner than 35mm or thicker than 51mm are outside the manufacturer's specified range. Confirm your door thickness before ordering. Most Australian residential entry doors fall within the 35-45mm range. See Chapter 02 — Measuring Your Door for guidance on measuring door thickness accurately.
Mechanical Key Override:
The C4 oval cylinder provides emergency access at all times, independent of battery status or app connectivity. For guidance on where to store the override key outside the property and how to access the lock when the battery is completely flat, see our guide to mechanical key override on smart locks. Understanding this before installation is important — most smart lock lockouts are battery-related, not electronic failures. See also The Realities of Electronic Door Locks for an honest assessment of battery life expectations.
The C4 oval cylinder provides emergency access at all times, independent of battery status or app connectivity. For guidance on where to store the override key outside the property and how to access the lock when the battery is completely flat, see our guide to mechanical key override on smart locks. Understanding this before installation is important — most smart lock lockouts are battery-related, not electronic failures. See also The Realities of Electronic Door Locks for an honest assessment of battery life expectations.
Warranty
Häfele Warranty
7-year warranty on mechanical and finish defects, 2-year warranty on electrical components - covers defective materials, components, and faulty workmanship. Proof of purchase required for all claims. Returns & Warranty | Häfele Warranty Information
7-year warranty on mechanical and finish defects, 2-year warranty on electrical components - covers defective materials, components, and faulty workmanship. Proof of purchase required for all claims. Returns & Warranty | Häfele Warranty Information
Download PDF Resources
Häfele DL4000 Digital Deadbolt — Spec Sheet (PDF)
Häfele catalogue page covering features, front/rear module dimensions, backset, door preparation, box contents and finish options for the DL4000 touchscreen deadbolt.
Häfele catalogue page covering features, front/rear module dimensions, backset, door preparation, box contents and finish options for the DL4000 touchscreen deadbolt.
Häfele Electronic Digital Lock Warranty (PDF)
Full warranty terms for all Häfele Electronic Digital Lock (EDL) products in Australia — 7-year mechanical/finish, 2-year electrical, from date of purchase; invalidation conditions and exclusions.
Full warranty terms for all Häfele Electronic Digital Lock (EDL) products in Australia — 7-year mechanical/finish, 2-year electrical, from date of purchase; invalidation conditions and exclusions.
Häfele DL4000 — FAQ, Setup and Owner's Guide
Door Fit and Door Preparation
What door bore hole size does the DL4000 require?
The DL4000 requires a 54mm door bore hole. This is the standard Australian cylindrical deadbolt preparation and matches the bore used by most timber entry door deadbolts already installed in Australian homes. If your door has a 54mm bore, the DL4000 fits without any additional drilling. If your existing bore is a different size, a locksmith can enlarge it using a hole saw. See Chapter 02 — Measuring Your Door (Latch & Bolt Cylindrical) for the standard cylindrical door preparation.
The DL4000 requires a 54mm door bore hole. This is the standard Australian cylindrical deadbolt preparation and matches the bore used by most timber entry door deadbolts already installed in Australian homes. If your door has a 54mm bore, the DL4000 fits without any additional drilling. If your existing bore is a different size, a locksmith can enlarge it using a hole saw. See Chapter 02 — Measuring Your Door (Latch & Bolt Cylindrical) for the standard cylindrical door preparation.
How do I measure my backset to confirm the DL4000 will fit?
The backset is the distance from the edge of the door to the centre of the bore hole. The DL4000 accepts an adjustable backset of 60mm or 70mm. To measure it, open the door and measure from the edge of the door face (not the door stop) to the centre of the existing deadbolt's cylindrical bore. If your existing deadbolt has a 60mm or 70mm backset, the DL4000 fits without modification. For a step-by-step guide with photos, see Measuring Your Lock Backset or Chapter 02 — Measuring Your Door.
The backset is the distance from the edge of the door to the centre of the bore hole. The DL4000 accepts an adjustable backset of 60mm or 70mm. To measure it, open the door and measure from the edge of the door face (not the door stop) to the centre of the existing deadbolt's cylindrical bore. If your existing deadbolt has a 60mm or 70mm backset, the DL4000 fits without modification. For a step-by-step guide with photos, see Measuring Your Lock Backset or Chapter 02 — Measuring Your Door.
My door is thicker than 51mm — does the DL4000 still fit?
Häfele specifies a door thickness range of 35-51mm for the DL4000. Doors outside this range — thinner than 35mm or thicker than 51mm — are outside the manufacturer's recommended specification. If your door is thicker than 51mm, installation is not confirmed by the manufacturer and we cannot guarantee fit or function. Measure your door thickness before ordering. See Chapter 02 — Measuring Your Door (Door Thickness) for guidance. Most Australian residential timber entry doors sit between 35mm and 45mm.
Häfele specifies a door thickness range of 35-51mm for the DL4000. Doors outside this range — thinner than 35mm or thicker than 51mm — are outside the manufacturer's recommended specification. If your door is thicker than 51mm, installation is not confirmed by the manufacturer and we cannot guarantee fit or function. Measure your door thickness before ordering. See Chapter 02 — Measuring Your Door (Door Thickness) for guidance. Most Australian residential timber entry doors sit between 35mm and 45mm.
Can I install the DL4000 myself, or do I need a locksmith?
The DL4000 is designed for replacement of a standard cylindrical deadbolt on a prepared door. A confident DIYer with basic tools can complete the install if the door already has the correct bore hole and backset. The most common installation mistakes with digital locks — wrong backset selection, poor door alignment, and bore hole mismatch — are covered in our guide to common DIY smart lock installation mistakes. If your door needs preparation work, or you prefer a guaranteed result, our team offers professional supply and installation across the Gold Coast. See also Chapter 12 — Installation & Troubleshooting for additional guidance.
The DL4000 is designed for replacement of a standard cylindrical deadbolt on a prepared door. A confident DIYer with basic tools can complete the install if the door already has the correct bore hole and backset. The most common installation mistakes with digital locks — wrong backset selection, poor door alignment, and bore hole mismatch — are covered in our guide to common DIY smart lock installation mistakes. If your door needs preparation work, or you prefer a guaranteed result, our team offers professional supply and installation across the Gold Coast. See also Chapter 12 — Installation & Troubleshooting for additional guidance.
PIN Codes and Access Management
How many PIN codes can the DL4000 hold?
The DL4000 stores up to 25 standard user PIN codes and up to 4 single-entry (one-time use) codes, for a maximum of 29 active codes at once. Standard user codes remain active until they are deleted or replaced. Single-entry codes expire automatically after a single use, which makes them useful for tradespeople or temporary visitors. This code pool is suitable for most residential applications. If you need more than 25 persistent codes — for example, a strata building or a property with multiple long-term tenants — the Häfele DL8800 offers up to 290 PIN codes plus RFID and fingerprint credentials.
The DL4000 stores up to 25 standard user PIN codes and up to 4 single-entry (one-time use) codes, for a maximum of 29 active codes at once. Standard user codes remain active until they are deleted or replaced. Single-entry codes expire automatically after a single use, which makes them useful for tradespeople or temporary visitors. This code pool is suitable for most residential applications. If you need more than 25 persistent codes — for example, a strata building or a property with multiple long-term tenants — the Häfele DL8800 offers up to 290 PIN codes plus RFID and fingerprint credentials.
What is the guiding code feature and how does it work?
The guiding code — sometimes called a scramble code — is an anti-shoulder-surfing feature. When you approach the lock, the touchscreen displays 4 random digits that you tap before entering your actual PIN. These random digits are not part of your code and the lock ignores them. Only your real PIN digits unlock the door. This prevents a bystander from identifying your code by watching your finger movements, and reduces the wear patterns that build up on heavily-used keys over time. See Chapter 03 — Access Methods (PIN) for a full explanation of PIN security features.
The guiding code — sometimes called a scramble code — is an anti-shoulder-surfing feature. When you approach the lock, the touchscreen displays 4 random digits that you tap before entering your actual PIN. These random digits are not part of your code and the lock ignores them. Only your real PIN digits unlock the door. This prevents a bystander from identifying your code by watching your finger movements, and reduces the wear patterns that build up on heavily-used keys over time. See Chapter 03 — Access Methods (PIN) for a full explanation of PIN security features.
What does vacation mode do and when should I use it?
Vacation mode temporarily deactivates all stored user PIN codes without erasing them. While it is active, the only way to enter the property is via the mechanical key. When you disable vacation mode, all stored codes are immediately restored. It is useful when a property is vacant for an extended period, during a tenant changeover, or any time you want a temporary hard lockout without losing your code database. For short-stay properties where you want timed codes rather than a full lockout, a gateway adds that capability — see our guide to Airbnb smart lock approaches.
Vacation mode temporarily deactivates all stored user PIN codes without erasing them. While it is active, the only way to enter the property is via the mechanical key. When you disable vacation mode, all stored codes are immediately restored. It is useful when a property is vacant for an extended period, during a tenant changeover, or any time you want a temporary hard lockout without losing your code database. For short-stay properties where you want timed codes rather than a full lockout, a gateway adds that capability — see our guide to Airbnb smart lock approaches.
What happens after 4 wrong PIN entries?
After 4 consecutive incorrect PIN entries, the DL4000's touchscreen is temporarily disabled. This prevents code guessing attacks. The lockout duration is not published by Häfele. The mechanical key override remains functional during any keypad lockout, so you are never locked out of your property — only the touchscreen is disabled. For a broader overview of smart lock security features, see Chapter 13 — Smart Lock FAQ (Security).
After 4 consecutive incorrect PIN entries, the DL4000's touchscreen is temporarily disabled. This prevents code guessing attacks. The lockout duration is not published by Häfele. The mechanical key override remains functional during any keypad lockout, so you are never locked out of your property — only the touchscreen is disabled. For a broader overview of smart lock security features, see Chapter 13 — Smart Lock FAQ (Security).
Gateway and App Features
What does adding the Häfele Zigbee Gateway actually enable?
Without the gateway, the DL4000 is a standalone deadbolt: PIN code entry and mechanical key override only. Adding the Häfele Zigbee Gateway (Cat. 985.03.024) connects the lock to your 2.4GHz Wi-Fi network via Zigbee protocol and unlocks the Häfele Smart Living App on iOS and Android. With the gateway, you can: unlock the door remotely from anywhere; create single-use timed codes without touching the lock; review an access history log; and manage user access authorisations from your phone. If none of those features matter to your installation, the DL4000 works perfectly as a standalone unit and the gateway is not needed. See Chapter 08 — Gateway Comparison for a plain-language explanation of what gateways do and don't do.
Without the gateway, the DL4000 is a standalone deadbolt: PIN code entry and mechanical key override only. Adding the Häfele Zigbee Gateway (Cat. 985.03.024) connects the lock to your 2.4GHz Wi-Fi network via Zigbee protocol and unlocks the Häfele Smart Living App on iOS and Android. With the gateway, you can: unlock the door remotely from anywhere; create single-use timed codes without touching the lock; review an access history log; and manage user access authorisations from your phone. If none of those features matter to your installation, the DL4000 works perfectly as a standalone unit and the gateway is not needed. See Chapter 08 — Gateway Comparison for a plain-language explanation of what gateways do and don't do.
Can the gateway be added later, after the lock is already installed?
Yes. The DL4000 can be installed and used as a standalone unit first, and the Häfele Zigbee Gateway can be paired at any point after installation. There is no requirement to purchase or install the gateway at the same time as the lock. If your plans change and remote access becomes useful later, the gateway is the upgrade path — no change to the lock itself is needed.
Yes. The DL4000 can be installed and used as a standalone unit first, and the Häfele Zigbee Gateway can be paired at any point after installation. There is no requirement to purchase or install the gateway at the same time as the lock. If your plans change and remote access becomes useful later, the gateway is the upgrade path — no change to the lock itself is needed.
How does the Häfele Smart Living App compare to other smart lock platforms?
The Häfele Smart Living App uses Zigbee protocol (not Bluetooth-first like Yale Home, McGrath/TTLock, or Carbine Connect). This means remote access requires the dedicated gateway — there is no phone-to-lock Bluetooth pairing as a standalone feature. The trade-off is that on a supported gateway-connected install, Zigbee mesh is generally more stable than a Bluetooth-only setup. For a full side-by-side comparison of Australian smart lock app platforms, see Chapter 15 — Smart Lock App Platforms. For a buyer-focused decision guide, see Which Smart Lock Platform Is Right for You?
The Häfele Smart Living App uses Zigbee protocol (not Bluetooth-first like Yale Home, McGrath/TTLock, or Carbine Connect). This means remote access requires the dedicated gateway — there is no phone-to-lock Bluetooth pairing as a standalone feature. The trade-off is that on a supported gateway-connected install, Zigbee mesh is generally more stable than a Bluetooth-only setup. For a full side-by-side comparison of Australian smart lock app platforms, see Chapter 15 — Smart Lock App Platforms. For a buyer-focused decision guide, see Which Smart Lock Platform Is Right for You?
Power and Battery
How long do the batteries last?
Häfele does not publish a cycle count or estimated battery life figure for the DL4000. Battery life on a touchscreen deadbolt varies significantly by usage frequency — a busy residential entry door used 10-15 times per day will exhaust batteries faster than a secondary door used once or twice daily. As a general guide, 4 x AA alkaline batteries in a low-to-moderate use residential deadbolt typically last 6-12 months. For an honest discussion of real-world battery performance on electronic locks in Australian conditions, see The Realities of Electronic Door Locks and How Long Do Digital Door Locks Last?
Häfele does not publish a cycle count or estimated battery life figure for the DL4000. Battery life on a touchscreen deadbolt varies significantly by usage frequency — a busy residential entry door used 10-15 times per day will exhaust batteries faster than a secondary door used once or twice daily. As a general guide, 4 x AA alkaline batteries in a low-to-moderate use residential deadbolt typically last 6-12 months. For an honest discussion of real-world battery performance on electronic locks in Australian conditions, see The Realities of Electronic Door Locks and How Long Do Digital Door Locks Last?
What happens when the batteries go flat?
When the batteries are completely flat, the touchscreen becomes non-functional. However, the mechanical key override (C4 oval cylinder) remains available at all times and is independent of battery power. To regain entry: use the mechanical key. The DL4000 does not have an emergency USB charging port — unlike some other digital locks that allow a 9V battery to temporarily power the lock from outside. This makes it important to store the mechanical key in a safe location outside the property. For guidance on key storage and what to do when a battery dies on a digital lock, see Mechanical Key Override on Smart Locks. For battery and power questions across the category, see Chapter 13 — Smart Lock FAQ (Power & Battery).
When the batteries are completely flat, the touchscreen becomes non-functional. However, the mechanical key override (C4 oval cylinder) remains available at all times and is independent of battery power. To regain entry: use the mechanical key. The DL4000 does not have an emergency USB charging port — unlike some other digital locks that allow a 9V battery to temporarily power the lock from outside. This makes it important to store the mechanical key in a safe location outside the property. For guidance on key storage and what to do when a battery dies on a digital lock, see Mechanical Key Override on Smart Locks. For battery and power questions across the category, see Chapter 13 — Smart Lock FAQ (Power & Battery).
Mechanical Key Override
Where is the keyhole on the DL4000?
The DL4000 uses a C4 oval cylinder. The keyhole is on the front (external) module of the lock. The C4 oval cylinder is the standard Australian lock cylinder type — a locksmith can cut keys to a C4 profile if you need additional copies. Two mechanical keys are included in the box. For guidance on where to store the override key securely outside the property (so you are not locked out when the battery dies), see Mechanical Key Override — Key Storage and key hider options.
The DL4000 uses a C4 oval cylinder. The keyhole is on the front (external) module of the lock. The C4 oval cylinder is the standard Australian lock cylinder type — a locksmith can cut keys to a C4 profile if you need additional copies. Two mechanical keys are included in the box. For guidance on where to store the override key securely outside the property (so you are not locked out when the battery dies), see Mechanical Key Override — Key Storage and key hider options.
Suitability and Use Cases
Can the DL4000 be fitted to a fire-rated door?
Häfele does not list AS1530.4 fire door certification for the DL4000 in its current specification. Fitting an uncertified lock to a fire-rated door assembly without confirmed certification is a breach of the National Construction Code and relevant Australian Standards. If you need a fire-rated digital deadlock, the Häfele Genesis DL8800 carries AS1530.4 certification for E-Core and Firecore assemblies. For a full guide to fire door requirements and compliant smart lock options, see Chapter 05 — Fire Door Smart Locks and Fire Door Types and Smart Lock Certification. Also see the fire door smart lock category for the full range of certified options.
Häfele does not list AS1530.4 fire door certification for the DL4000 in its current specification. Fitting an uncertified lock to a fire-rated door assembly without confirmed certification is a breach of the National Construction Code and relevant Australian Standards. If you need a fire-rated digital deadlock, the Häfele Genesis DL8800 carries AS1530.4 certification for E-Core and Firecore assemblies. For a full guide to fire door requirements and compliant smart lock options, see Chapter 05 — Fire Door Smart Locks and Fire Door Types and Smart Lock Certification. Also see the fire door smart lock category for the full range of certified options.
Is the DL4000 a good fit for a rental property or Airbnb?
The DL4000 works well for long-term rental properties where PIN code access, vacation mode, and periodic code changes are the main requirements. For short-stay or Airbnb properties where timed guest codes and remote access history are important, the DL4000 needs the Häfele Zigbee Gateway to enable those features. For a full comparison of smart lock approaches for short-stay properties, see Chapter 07 — Airbnb & Short-Stay Rentals.
The DL4000 works well for long-term rental properties where PIN code access, vacation mode, and periodic code changes are the main requirements. For short-stay or Airbnb properties where timed guest codes and remote access history are important, the DL4000 needs the Häfele Zigbee Gateway to enable those features. For a full comparison of smart lock approaches for short-stay properties, see Chapter 07 — Airbnb & Short-Stay Rentals.
What is the bolt throw on the DL4000 deadbolt?
The DL4000 deadbolt has a bolt depth of 85.5mm / 95.5mm (extended, from two reference points on the manufacturer's dimensional drawing). The bolt diameter is Ø23.6mm. A longer bolt projection provides greater resistance to door kick-in by engaging more deeply into the strike box. Before specifying a deadbolt on a security-sensitive entry, see our guide to bolt throw and why it matters and Chapter 02 — Bolt Throw.
The DL4000 deadbolt has a bolt depth of 85.5mm / 95.5mm (extended, from two reference points on the manufacturer's dimensional drawing). The bolt diameter is Ø23.6mm. A longer bolt projection provides greater resistance to door kick-in by engaging more deeply into the strike box. Before specifying a deadbolt on a security-sensitive entry, see our guide to bolt throw and why it matters and Chapter 02 — Bolt Throw.
When is a deadbolt the right choice vs. a full mortice smart lock?
A digital deadbolt like the DL4000 is ideal when: the door already has a lever or passage set; the installation is straightforward and a cylindrical bore already exists; cost is a factor; PIN code access is all that is needed; and RFID, fingerprint, or fire-door certification are not required. A full mortice smart lock — like the Häfele DL8800 — replaces both the handle hardware and the locking mechanism in a single unit, and includes RFID, fingerprint, DDA compliance, and fire door certification. See our guide on when and why deadbolts are used as secondary locks for apartment and residential applications, and Chapter 01 — Smart vs Connected for an explanation of the broader smart lock landscape.
A digital deadbolt like the DL4000 is ideal when: the door already has a lever or passage set; the installation is straightforward and a cylindrical bore already exists; cost is a factor; PIN code access is all that is needed; and RFID, fingerprint, or fire-door certification are not required. A full mortice smart lock — like the Häfele DL8800 — replaces both the handle hardware and the locking mechanism in a single unit, and includes RFID, fingerprint, DDA compliance, and fire door certification. See our guide on when and why deadbolts are used as secondary locks for apartment and residential applications, and Chapter 01 — Smart vs Connected for an explanation of the broader smart lock landscape.
Related Products, Guides and Chapters
Related Products and Accessories in the Häfele Range
- Häfele Genesis DL8800 Smart Lock — PIN, RFID, fingerprint, fire-rated AS1530.4, DDA compliant AS1428.1
- Häfele Zigbee Gateway with Wi-Fi/USB Cable — required to enable Smart Living App remote features on both the DL4000 and DL8800
Buyer's Guide Chapters Most Relevant to This Product
Blog Posts Most Relevant to This Product
- Measuring Your Lock Backset
- What Is Bolt Throw and Why Does It Matter?
- Mechanical Key Override on Smart Locks
- The Realities of Electronic Door Locks
- How Long Do Digital Door Locks Last?
- Secondary Locks & the One-Penetration Principle
- Smart Lock Not Locking? 3 Common DIY Mistakes
- Digital Door Lock — The Smarter Way to Secure Your Home
- Which Smart Lock Platform Is Right for You?
- Fire Door Types & Smart Lock Certification
- Site Survey & Installation Services
What's in the Box — Häfele DL4000 Digital Deadbolt
- 1 x front module (external — touchscreen keypad)
- 1 x back module (internal — thumbturn and battery housing)
- 1 x deadbolt
- 1 x strike plate and strike box
- 2 x mechanical keys (C4 oval cylinder)
- 1 x user manual
- 1 x installation template
- 1 x set of fixing screws
- 4 x AA alkaline batteries
Gateway Sold Separately
The Häfele Zigbee Gateway with Wi-Fi/USB Cable (Cat. 985.03.024) is not included. It is required only if you want remote unlock, timed code management, and access history via the Häfele Smart Living App. The lock operates fully without it.
The Häfele Zigbee Gateway with Wi-Fi/USB Cable (Cat. 985.03.024) is not included. It is required only if you want remote unlock, timed code management, and access history via the Häfele Smart Living App. The lock operates fully without it.
Häfele DL4000 Digital Deadbolt — Dimensions
Front module: 66(W) × 139(H) × 28(D) mm | Rear module: 68(W) × 130.9(H) × 44(D) mm
Deadbolt faceplate: 25.2(W) × 56.7(H) mm | Bolt depth: 85.5 / 95.5 mm | Bolt diameter: Ø23.6 mm
Häfele DL4000 Digital Deadbolt — Product Brochure
Häfele DL4000 — features, dimensions, box contents and finish options (Catalogue Page AH 3.93, updated 09.25)
PDF Files — Häfele DL4000 / STK 912.05
Häfele DL4000 Digital Deadbolt — Spec Sheet (PDF)
Häfele catalogue page (AH 3.93, updated 09.25) covering features, front/rear module dimensions, backset, door preparation (35-51mm door thickness, 54mm bore), box contents and finish options. Also covers the gateway cat. no. update (985.03.024 current; 985.03.006 struck through).
Häfele catalogue page (AH 3.93, updated 09.25) covering features, front/rear module dimensions, backset, door preparation (35-51mm door thickness, 54mm bore), box contents and finish options. Also covers the gateway cat. no. update (985.03.024 current; 985.03.006 struck through).
Häfele Electronic Digital Lock Warranty (PDF)
Full warranty terms for all Häfele Electronic Digital Lock (EDL) products in Australia — 7-year mechanical/finish, 2-year electrical, from date of purchase; covers invalidation conditions, exclusions and service contacts (10.2024 version).
Full warranty terms for all Häfele Electronic Digital Lock (EDL) products in Australia — 7-year mechanical/finish, 2-year electrical, from date of purchase; covers invalidation conditions, exclusions and service contacts (10.2024 version).
Häfele Warranty
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Keep your proof of purchase (receipt or invoice) - this is required for all Häfele warranty claims.
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries (including Gold Coast Smart Locks) in the first instance to assess the fault and initiate the claim process.
- If directed to engage Häfele directly, contact them on 1300 185 044 or email customercare@hafele.com.au.
- Häfele will determine whether the product will be repaired, replaced, or refunded at their discretion.
- Reasonable claim expenses are covered by Häfele. Retain any receipts for costs incurred and contact Häfele directly to arrange reimbursement.
Exclusions
This warranty will be voided if:
- The lock is not installed in accordance with Häfele's installation instructions, where that non-compliance gives rise to the fault.
- The lock is installed in an outdoor setting without cover, in direct contact with rain or harsh weather conditions.
- The lock is misused, abused, or operated contrary to the instructions contained in the owner's handbook.
- The lock is used for any purpose other than its intended use.
This warranty does not cover:
- Damage to surface coatings caused by cleaning or maintenance products not recommended in the owner's handbook.
- Defects caused by normal wear and tear, accident, negligence, alteration, or misuse.
- A product that has been dismantled, repaired, or serviced by anyone other than an authorised Häfele service agent.
- Consumable items such as batteries.
Important Notes
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this warranty are in addition to any other rights or remedies you may have under law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this warranty are in addition to any other rights or remedies you may have under law.
- Repairs carried out under this warranty do not extend or reset the warranty period. The warranty period for any replacement parts fitted ends at the same time as the warranty for the entire product.
- Service call charges apply where a technician attends and the fault is found to be excluded by this warranty, or where the product is found to be in full operating condition - these costs are borne by the owner.
- Häfele offers ongoing service and maintenance agreements through their Service+ Assist program. Contact Häfele on 1300 185 044 or email customercare@hafele.com.au for details.
Confused? Overwhelmed? We get it.
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