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FORGE D5 Video Doorbell Smart Deadbolt - 2K Camera, Fingerprint, Tuya App

Forge

Terry's Online Price $479.00
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SKU:
STK FESMLCKAL501A
UPC:
421431421348
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FORGE D5 Video Doorbell Smart Deadbolt - 2K Camera, Tuya Wi-Fi

At A Glance

At A Glance
FingerprintFingerprint PIN codePIN Code Tuya app over Wi-FiTuya App
(Wi-Fi)
Remote unlock from live viewRemote Unlock
(Live View)
Alexa or Google voice unlockAlexa / Google
(per FORGE)
Mechanical keyMechanical Key No card readerRFID Card
(Not Available)

The FORGE D5 Video Doorbell Smart Deadbolt (FESMLCKAL501A) combines a smart deadbolt, a video doorbell and a security camera: an always-on 2K camera with two-way talk and a PIR motion sensor, a fingerprint reader and touch keypad, and a key as the backup.

Wi-Fi is built in and it runs on the Tuya app: check the camera anytime, talk to visitors and unlock remotely from the app, and, per FORGE, use Alexa or Google voice commands to unlock. An indoor doorbell chime is included. It fits doors 35-55 mm thick with a 60 or 70 mm backset bolt, and runs on a 10,000 mAh battery pack that you charge off the door.

It is a deadbolt with no handle or latch - keep your existing lever or knob. FORGE also offers a matching passive knob (FEDRKNBBLKA), which we do not stock yet - ask us. For TTLock with a gateway, see the FORGE DBV1. Made in China for FORGE, an Australian brand based in Ringwood, Victoria, with FORGE's 2-year warranty.

Dispatch
Estimated Dispatch
Usually ships in 24 hours.
About FORGE
Owned by FORGE Electrical (Australia) · Manufactured in China. Our independent FORGE brand profile sets out how the range compares with the other brands we stock.

Access Methods

Access Method Available Details
Fingerprint Yes Semiconductor fingerprint reader on the outside panel. Fingerprints are managed per member in the app or at the lock.
PIN Code Yes Touch keypad; you can type up to 20 digits with your code inside them. Temporary codes come from the app - dynamic (changing every 5 minutes) or custom 6-8 digits with a validity period.
Tuya App Yes - Wi-Fi Added in the Tuya app as a Video Lock (Wi-Fi) - members, codes, records, camera, talk and settings.
Remote Unlock Yes - from the app Open live view or answer a doorbell call and long-press to unlock, once Remote Unlock is switched on in the lock's settings (manual page 18).
Voice Assistants Alexa and Google (FORGE) FORGE's page lists Alexa and Google voice commands to unlock the D5.
Mechanical Key Yes Keyhole under the doorbell button cover on the outside panel (manual page 4). Two keys are included.
RFID Card No FORGE's specification lists no card reader on the D5 - for cards, see the DBT1 or DBV1.

From the inside, turn the thumbturn or press the lock and unlock button on the inside unit.

Tuya App - Video Lock (Wi-Fi)

Tuya logo

Charge the battery pack fully first - about 6 hours; the LED is red while charging and green when full (manual page 11). Set an administrator password at the lock, then in the Tuya app (iOS and Android iOS App StoreAndroid Google Play) choose Add Device, Camera / Lock and Video Lock (Wi-Fi), and pair over the lock's hotspot or a QR code on a 2.4 GHz network. Power-cycle the lock first - the pairing window is 120 seconds (manual page 13; manual page 15). The D5 pairs over Wi-Fi only, not Bluetooth.

Tuya
Wi-Fi built in - camera, talk and remote unlock
Wi-Fi is built into the D5, so there is no gateway or bridge to buy. FORGE describes the camera as always on: open live view in the app at any time, talk to a visitor, get doorbell and motion alerts, record events to the cloud and play them back, and long-press to unlock remotely once Remote Unlock is switched on (manual page 17; manual page 18). FORGE's page also lists Alexa and Google voice commands to unlock - the D5 runs on the Tuya cloud as a video lock, unlike FORGE's Forge Smart locks, which do not support voice assistants. See doorbell cameras on TTLock and Tuya.

Which platform suits you is set out in our TTLock vs Tuya comparison and which smart lock platform is right for you. For a TTLock deadbolt with a camera and a gateway, see the DBV1.

Key Features

  • Three in one: smart deadbolt, video doorbell and security camera.
  • 2K camera with infrared night vision, a 172 degree diagonal lens, live view and two-way talk (half duplex by default).
  • PIR motion sensor with app alerts (optional) and cloud event recording with playback.
  • Fingerprint, PIN code with a 20-digit virtual code, the Tuya app and a mechanical key; temporary codes from the app.
  • Wi-Fi built in - no gateway; remote unlock from live view or a doorbell call; Alexa and Google voice unlock per FORGE.
  • Indoor doorbell chime included.
  • Auto-lock 5-900 seconds or off; anti-hijack (duress) support; 60 second lockout after 5 wrong attempts within 5 minutes.
  • 10,000 mAh rechargeable battery pack charged off the door, with USB-C emergency power - what happens when the battery dies.
  • IP65 outside panel (zinc alloy); inside unit in engineering plastic; stainless steel 304 bolt.
  • For front doors with one side facing the weather - one of our app-enabled smart locks.

What's in the Box

FORGE D5 Video Doorbell Smart Deadbolt
  • Exterior assembly x1
  • Interior assembly x1
  • Latch (deadbolt) x1
  • Strike box x1
  • Strike x1
  • Indoor doorbell chime x1
  • Rechargeable battery pack x1
  • Battery charging cable x1
  • Screws cover x1
  • 38 mm spacer x1
  • Mounting plate screws - 40 mm x2 (A) and 30 mm x2 (E)
  • Interior assembly screws - 26.5 mm x2 (B) and 6 mm x2 (C)
  • Strike screws 25 mm x4 (D)
  • Keys x2
  • Quick start guide x1

Contents from FORGE's parts image and the quick start guide's parts list. The D5 has no card reader, so no cards are supplied; the optional passive knob is not included.

Suitable Uses

  • Front doors where you want to see, hear and talk to visitors from your phone (regular front doors).
  • Doors that already have a lever or knob for the latch - the D5 replaces or adds the deadbolt above it.
  • Homes that want camera alerts, cloud recording and voice control without a gateway.
  • Timber doors 35-55 mm thick with a standard 25 mm edge bore and a 38 or 54 mm cross bore.
Not suitable for
  • Doors thinner than 35 mm or thicker than 55 mm.
  • Anyone who needs RFID cards or fobs - the D5 has no card reader.
  • Doors fully exposed to driving rain - the outside panel is IP65 and the inside unit is for indoor use.
  • 5 GHz-only Wi-Fi - the D5 needs a 2.4 GHz network.
  • Buyers who want the matching knob in the same order - we do not stock it yet; ask us.

Door Fit and Deadbolt

The D5 fits a standard deadbolt preparation: a 25 mm edge bore, a 38 or 54 mm cross bore through the door, and doors 35-55 mm thick. The bolt sets to a 60 or 70 mm backset - turn the faceplate 180 degrees for 70 mm, with TOP facing up (manual page 7). Fit the supplied spacer for a 38 mm cross bore (manual page 8). FORGE's guide places the lock about 10 cm above the handle (manual page 4).

Check before you order
  • Door thickness - 35-55 mm. The A mounting screws suit 45-55 mm doors and the E screws 35-45 mm (manual page 9).
  • Backset - 60 or 70 mm from the door edge to the centre of the bore (how to measure backset).
  • Bores - 25 mm edge bore; 38 mm (with the spacer) or 54 mm cross bore.
  • Handing - left or right handed doors; the lock checks its unlock direction when it powers up (manual page 11).
  • Not sure? Send us a photo of the door edge and both faces (how to photograph a backset).

Available Finish Options

  • Matt Black
    Matt Black
    (This Product)
    STK FESMLCKAL501A

Matt black, as FORGE pictures the D5.

FORGE Smart Deadbolts

Image Model Item Code Unlock App and Remote Camera
FORGE DBT1 fingerprint smart deadbolt - inside and outside units FORGE DBT1 smart deadbolt FELKDB1BA Fingerprint, PIN, card, key TTLock - Bluetooth, gateway for remote -
FORGE DBV1 video doorbell smart deadbolt - outside camera keypad and inside turn FORGE DBV1 video doorbell deadbolt FELKDB1PBA 3D face, fingerprint, PIN, card, key TTLock - Bluetooth, gateway for remote Video doorbell
FORGE D5 video doorbell smart deadbolt - outside keypad camera and inside unit FORGE D5 video doorbell deadbolt (this product) FESMLCKAL501A Fingerprint, PIN, key, app Tuya - Wi-Fi built in 2K camera, two-way talk

This product is the bold row. All three are deadbolts with no handle or latch - pair them with your existing lever or knob (deadbolt or latch).

Battery and Emergency Power

Power, warnings and backup
The D5 runs on a detachable 3.7 V, 10,000 mAh lithium battery pack (three 18650 cells) in the inside unit. It does not charge on the door - take the pack out and charge it with the supplied cable, about 6 hours (red while charging, green when full) (manual page 11). Below 25 percent the lock sounds a warning and the app sends a notification, and the camera is switched off to save power for the lock. The USB-C port on the outside panel is for emergency power only - it does not charge the pack (manual page 3); connect a power bank there, or use the key. More on what really affects battery life and power and battery FAQs.

Weather Rating - IP65 Outside Panel

Weather ratingWeather rating
IP65 outside panel
FORGE rates the D5's outside panel IP65 against rain and dust; the inside unit is engineering plastic and stays indoors. Operating range -20 to 55 degrees C at 10-95% humidity, non-condensing. A porch or awning helps where the door takes the weather - read coastal environments and IP ratings explained.
IP65 rating explained: protected against water jets

FORGE D5 - Technical Specifications

Brand FORGE (FORGE Electrical, Ringwood VIC)
Item Code FESMLCKAL501A
Model D5 (OEM model AL501)
Product Type Video doorbell smart deadbolt - deadbolt, video doorbell and security camera
Origin Owned by FORGE Electrical (Australia) · Manufactured in China
App Platform Tuya (added as Video Lock (Wi-Fi))
Connectivity Wi-Fi built in (2.4 GHz) - no gateway or bridge
Remote Unlock From live view or a doorbell call in the app (Remote Unlock switched on)
Voice Assistants Alexa and Google (FORGE)
Access Methods Fingerprint, PIN code, Tuya app, mechanical key - no RFID card
Camera 2K (FORGE); 172 degree diagonal lens; infrared night vision; 20 fps live view; cloud event recording
Audio Two-way talk, half duplex by default
Motion Detection PIR sensor with adjustable alert interval
Doorbell Doorbell button with ring light; indoor chime included
Materials Zinc alloy outside panel; engineering plastic inside unit; pure copper cylinder; 304 stainless steel bolt
Outside Panel 158.5 x 69.5 x 29.3 mm (FORGE)
Inside Unit 171.3 x 70.8 x 31.5 mm (FORGE)
Door Thickness 35-55 mm - measuring door thickness
Backset and Bores 60 or 70 mm adjustable bolt; 25 mm edge bore; 38 or 54 mm cross bore
Power 3.7 V detachable 18650 battery pack, 3 cells, 10,000 mAh - charged off the door
Low-Battery Warning Below 25% - sound at the lock and an app notification; camera switched off
Emergency Power 5 V USB-C on the outside panel (power only - does not charge the pack)
IP Rating IP65 (outside panel) - IP ratings explained
Operating Range -20 to 55 degrees C; 10-95% RH, non-condensing
Security Anti-hijack (duress) support; 5 wrong attempts within 5 minutes = 60 second lockout; anti-pry button
Auto-Lock 5-900 seconds or off (on at 10 seconds by default)
Finish Matt black (as pictured)
Warranty 2 years (FORGE)

Dimensions

FORGE D5 fit guide - 60 or 70 mm backset, 35-55 mm door, 38 or 54 mm cross bore, left or right handed doors, and the inside and outside unit outlines
FORGE's fit guide for the D5: a 60 or 70 mm backset, doors 35-55 mm thick, a 38 or 54 mm cross bore and left or right handed doors. It also outlines the inside unit at about 175 x 70 mm and the outside panel at about 162 x 71.4 mm; FORGE's specification gives 171.3 x 70.8 mm and 158.5 x 69.5 mm.

FORGE gives no separate dimension drawing for the D5 - this fit guide is FORGE's own. Check the door thickness (35-55 mm) and backset before ordering.

Platform and Data

Platform. The D5 runs on the Tuya platform as a Wi-Fi video lock - added in the Tuya app, with Wi-Fi built in and no gateway. Camera events are recorded to the cloud, and FORGE lists Alexa and Google voice control.

Where your data goes. Tuya is a Chinese company headquartered in Hangzhou with regional data centres; by Tuya's own published country table, Australian accounts are provisioned to its Central Europe data centre, and there is no Australian data centre. With a camera on the door that is worth knowing - see where each smart lock platform hosts its data and data sovereignty in our TTLock vs Tuya comparison.

Installation

The D5 fits a standard deadbolt preparation: the bolt goes into the edge bore, the outside unit through the cross bore, and the inside unit onto a mounting plate with the data cable plugged in. The installation pages of the quick start guide show each step, and FORGE's guide says not to use an electric screwdriver (manual page 5).

Installation Tips
  • Set the bolt to 60 mm, or turn the faceplate 180 degrees for 70 mm, with TOP facing up; fit the strike plate and strike box in the jamb (manual page 7).
  • Fit the outside unit through the cross bore - with the 38 mm spacer for a 38 mm bore - and run the wires through (manual page 8).
  • Use the A mounting screws on 45-55 mm doors and the E screws on 35-45 mm doors; tighten by hand, then with a screwdriver (manual page 9).
  • Tuck the wires in, mount the inside unit and check the bolt runs freely with the thumbturn before fitting the battery (manual page 10).
  • Charge the pack fully, fit it and let the lock check its unlock direction at power-up (manual page 11).
  • Terry's offers installation across the Gold Coast.

Which way a door is handed is explained in how to tell which way your door or gate opens.

Frequently Asked Questions

Does the D5 have a handle?
No - it is a deadbolt. Keep your existing lever or knob for the latch. FORGE offers a matching passive knob, which we do not stock yet - ask us.
Can I check the camera without anyone ringing?
Yes - FORGE describes the camera as always on, so you can open live view in the app at any time. Below 25 percent battery the camera is switched off to save power for the lock.
Does it work with Alexa and Google?
FORGE's page lists Alexa and Google voice commands to unlock the D5. Ask us if you want help setting it up.
How do I charge it?
Take the battery pack out and charge it with the supplied cable - about 6 hours. The USB-C port on the outside is for emergency power only.
Can I use RFID cards?
No - the D5 has no card reader. For cards, see the DBT1 or DBV1.

Additional Information

  • Set the administrator password first. The default code 123456 stops working once an administrator is set.
  • Use a 2.4 GHz network. Power-cycle the lock before pairing - the window is 120 seconds.
  • Keep a spare charged battery routine. The pack charges off the door in about 6 hours; the camera switches off at 25 percent.
  • Deadbolt only. The latch and handle stay as they are - the matching knob is a FORGE option we do not stock yet.
  • Keep the keys away from the door (key storage ideas).

Warranty

Warranty
Warranty
2-year FORGE warranty from the date of delivery - covers defects in materials and workmanship under normal use. Excludes improper installation or maintenance, misuse, accident, normal wear and tear (including fading or dulling of finishes) and water damage beyond the product's rated IP protection. Proof of purchase required for all claims. Returns & Warranty | FORGE warranty terms

Download PDF Resources

FORGE D5 Video Smart Lock Quick Start Guide (model AL501, Tuya app) (PDF)
FORGE's quick start guide - the outside and inside units, door preparation, the parts list, installation step by step, charging, the setting menu, factory reset, pairing in the Tuya app over hotspot or QR code, members, live view, doorbell calls, remote unlock, temporary passwords and device unbinding.
Tuya Smart App Pairing Guide (Wi-Fi locks) (PDF)
A generic two-page pairing sheet for Tuya Wi-Fi locks - pairing mode, 2.4 GHz Wi-Fi and temporary passwords. The D5 itself is added as a Video Lock (Wi-Fi) - follow its quick start guide first.
FORGE Logo

FORGE D5 Video Doorbell Smart Deadbolt - FAQ, Setup and Owner's Guide

Everything below is here to help you choose, fit, set up and live with the FORGE D5. For general smart lock questions see our Smart Lock FAQ (Chapter 13), and for measuring and fitting the Buyer's Guide.

Choosing a FORGE Deadbolt

How does the D5 compare with the DBV1 and DBT1?
All three are deadbolts with no handle. The D5 adds a 2K camera, two-way talk and Wi-Fi on Tuya, but no card reader. The DBV1 has a camera, 3D face recognition and cards on TTLock; the DBT1 has fingerprint, code and card without a camera.

Camera, Doorbell and App

Which app does it use?
The Tuya app - add it as Camera / Lock, Video Lock (Wi-Fi) (manual page 15).
Why will it not pair?
Use a 2.4 GHz network, power-cycle the lock first and finish within the 120 second window, using the hotspot (menu 5) or QR code (menu 6) method (manual page 13). If your router merges bands, see band steering.
How do I talk to a visitor?
Answer the doorbell call or open live view, then use the talk button - two-way audio is half duplex by default (manual page 18).
How does remote unlock work?
Switch Remote Unlock on in the lock's settings, then long-press the unlock button in live view or on a doorbell call (manual page 17).
Can I turn motion alerts off?
Yes - motion detection and its alert interval are set in the app (FORGE lists 30, 60 and 120 second intervals).
How do temporary codes work?
From the app: a dynamic code that changes every 5 minutes, or a custom 6-8 digit code with a validity period.

Settings and Security

How do I set the administrator?
Press the setting button on the inside unit and set the administrator password - the default 123456 stops working once you do (manual page 14).
Can I change the auto-lock time?
Yes - 5 to 900 seconds, or off. It is on at 10 seconds by default (manual page 12).
What happens after several wrong attempts?
Five wrong attempts within 5 minutes lock the keypad for 60 seconds.

Power and Batteries

What do the warning lights mean?
Three red flashes mean the battery is under 25 percent; four mean it is too low to run the motor - use the key (manual page 14).
How do I power it in an emergency?
Connect a power bank to the USB-C port on the outside panel, or use the key.

Installation and Troubleshooting

How do I factory reset it?
Hold the setting button for 4 seconds until it chimes, then press the unlock button within 4 seconds (manual page 13).
How do I move it to a new account?
In the app choose Remove Device - Disconnect keeps the lock data, Disconnect and wipe data resets it. Power-cycle before pairing again (manual page 19).

Related Products, Guides and Chapters

FORGE Logo

What's in the Box - FORGE D5 Video Doorbell Smart Deadbolt

FORGE D5 parts - exterior and interior assemblies, latch, strike box, strike, chime, battery, screws cover, screws A to E, keys, charging cable and 38 mm spacer
FORGE's parts image with quantities.
  • Exterior assembly x1
  • Interior assembly x1
  • Latch (deadbolt) x1
  • Strike box x1
  • Strike x1
  • Indoor doorbell chime x1
  • Rechargeable battery pack x1
  • Battery charging cable x1
  • Screws cover x1
  • 38 mm spacer x1
  • Mounting plate screws - 40 mm x2 (A) and 30 mm x2 (E)
  • Interior assembly screws - 26.5 mm x2 (B) and 6 mm x2 (C)
  • Strike screws 25 mm x4 (D)
  • Keys x2
  • Quick start guide x1
Contents from FORGE's parts image and the quick start guide's parts list. The D5 has no card reader, so no cards are supplied; the optional passive knob is not included.
FORGE Logo

FORGE D5 Video Doorbell Smart Deadbolt - Dimensions

FORGE D5 fit guide - 60 or 70 mm backset, 35-55 mm door, 38 or 54 mm cross bore, left or right handed doors, and the inside and outside unit outlines
FORGE's fit guide for the D5: a 60 or 70 mm backset, doors 35-55 mm thick, a 38 or 54 mm cross bore and left or right handed doors. It also outlines the inside unit at about 175 x 70 mm and the outside panel at about 162 x 71.4 mm; FORGE's specification gives 171.3 x 70.8 mm and 158.5 x 69.5 mm.
FORGE Logo

FORGE D5 Video Doorbell Smart Deadbolt - User Manual

FORGE's manual for the D5 (Quick Start Guide, model AL501), page by page. Each image is one spread of FORGE's quick start guide. Prefer the PDF? Download the manual.

FORGE D5 user manual page 1 - Cover - Video Smart Lock quick start guide, model FESMLCKAL501A
Page 1 - Cover - Video Smart Lock quick start guide, model FESMLCKAL501A
FORGE D5 user manual page 2 - Contents
Page 2 - Contents
FORGE D5 user manual page 3 - Overview - outside and inside units
Page 3 - Overview - outside and inside units
FORGE D5 user manual page 4 - Doorbell button, indoor chime and compatible doors
Page 4 - Doorbell button, indoor chime and compatible doors
FORGE D5 user manual page 5 - Four steps and the parts list
Page 5 - Four steps and the parts list
FORGE D5 user manual page 6 - Installation overview and screw choice
Page 6 - Installation overview and screw choice
FORGE D5 user manual page 7 - Step 1 - deadbolt backset; step 2 - strike
Page 7 - Step 1 - deadbolt backset; step 2 - strike
FORGE D5 user manual page 8 - Step 3 - exterior assembly; step 4 - interior
Page 8 - Step 3 - exterior assembly; step 4 - interior
FORGE D5 user manual page 9 - Back cover screws and wiring
Page 9 - Back cover screws and wiring
FORGE D5 user manual page 10 - Mount the interior assembly
Page 10 - Mount the interior assembly
FORGE D5 user manual page 11 - Charging and first power-up
Page 11 - Charging and first power-up
FORGE D5 user manual page 12 - Function settings menu
Page 12 - Function settings menu
FORGE D5 user manual page 13 - Factory reset, administrator and network configuration
Page 13 - Factory reset, administrator and network configuration
FORGE D5 user manual page 14 - Defaults, lockout and indicator lights
Page 14 - Defaults, lockout and indicator lights
FORGE D5 user manual page 15 - Connect to the Tuya app
Page 15 - Connect to the Tuya app
FORGE D5 user manual page 16 - Network configuration and firmware
Page 16 - Network configuration and firmware
FORGE D5 user manual page 17 - Members and settings in the app
Page 17 - Members and settings in the app
FORGE D5 user manual page 18 - Live view, doorbell calls, remote unlock and temporary passwords
Page 18 - Live view, doorbell calls, remote unlock and temporary passwords
FORGE D5 user manual page 19 - Removing the device from the app
Page 19 - Removing the device from the app
FORGE Logo

PDF Files - FORGE D5 Video Doorbell Smart Deadbolt

FORGE D5 Video Smart Lock Quick Start Guide (model AL501, Tuya app) (PDF)
FORGE's quick start guide - the outside and inside units, door preparation, the parts list, installation step by step, charging, the setting menu, factory reset, pairing in the Tuya app over hotspot or QR code, members, live view, doorbell calls, remote unlock, temporary passwords and device unbinding.
Tuya Smart App Pairing Guide (Wi-Fi locks) (PDF)
A generic two-page pairing sheet for Tuya Wi-Fi locks - pairing mode, 2.4 GHz Wi-Fi and temporary passwords. The D5 itself is added as a Video Lock (Wi-Fi) - follow its quick start guide first.
FORGE Logo

FORGE Warranty

FORGE Electrical products sold by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries are covered by FORGE's 2-year warranty against defects. All warranty claims are lodged with us, and we liaise with FORGE on your behalf.

Warranty Summary

DetailCoverage
WarrantorFORGE Electrical
Duration2 years from the date of delivery
Who is coveredThe original purchaser
What is coveredDefects in materials and workmanship under normal use and service
RemedyRepair or replacement of the product or faulty part, with new or refurbished goods, at FORGE's discretion and at no charge
Proof of purchaseRequired for all claims
Applies toFORGE-branded products only

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Notify us in writing within the 2-year warranty period, including your proof of purchase and a description of the fault.
  2. We will assess your claim with FORGE and advise the next steps. The product may need to be returned for assessment.
  3. Where the defect is covered, FORGE will repair or replace the product or faulty part at no charge.

Exclusions

The FORGE warranty does not cover:

  • Improper installation, maintenance or operation, including not following FORGE's product specifications or instructions
  • Normal wear and tear
  • Misuse, abuse, negligence or accident
  • Modification by anyone other than FORGE Electrical
  • External causes such as natural disasters
  • Damage from excessive rain, water ingress, flooding or other liquid exposure beyond the product's rated IP protection level
  • Cosmetic ageing of outdoor finishes - light colour fading, surface dulling or minor oxidation from UV exposure, humidity and temperature changes
IP Ratings Are Not a Guarantee Against Extreme Weather
IP ratings on FORGE outdoor locks are intended for general outdoor conditions - rain, sun and dust. They do not guarantee performance under extreme exposure such as driving rain, hailstorms, constant salt spray, flooding or immersion.

Important Notes

Outdoor Installations
In unusually harsh or exposed locations, FORGE strongly recommends fitting a rain cover or protective hood over the lock to shield it from direct weather and driving rain. If your product has been exposed to water, contact us for support.
Your Rights Under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The FORGE warranty is in addition to these rights.
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