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FORGE European Cylinder Smart Lock - Fingerprint, Keypad, RFID, TTLock

Forge

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SKU:
STK FECYLD
UPC:
1512869347835
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FORGE European Cylinder Smart Lock - Fingerprint, PIN, RFID, TTLock

At A Glance

At A Glance
FingerprintFingerprint PIN code on buttons 1-6PIN Code MIFARE M1 cardRFID Card TTLock app over BluetoothTTLock App Remote unlock with the optional G5 gatewayRemote
(G5 Gateway)
Mechanical keyMechanical Key

The FORGE European Cylinder Smart Lock (FECYLDSEU matt silver / FECYLDBEU matt black) replaces the euro cylinder in a compatible European-profile mortice lock with a smart cylinder: a fingerprint, keypad and card knob outside, and an internal turn snib inside. The mortice lock and the rest of the door hardware stay.

It suits a required outside cylinder length of 34-44 mm, set with positioning screws, and a backset of at least 25 mm. Unlock with a fingerprint, a PIN code on physical buttons 1-6, a MIFARE M1 card, the TTLock app over Bluetooth or the mechanical key, and add FORGE's optional G5 gateway for remote unlock. It runs on 2 x CR123A batteries for about 6-10 months, and the outside knob is rated IP55 for a sheltered door.

For an Australian oval-cylinder lockset, see the FORGE Australian Oval Cylinder Smart Lock. Made in China for FORGE, an Australian brand based in Ringwood, Victoria, with FORGE's 2-year warranty.

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About FORGE
Owned by FORGE Electrical (Australia) · Manufactured in China. Our independent FORGE brand profile sets out how the range compares with the other brands we stock.

Access Methods

Access Method Available Details
Fingerprint Yes - up to 200 The reader is in the face of the outside knob. Fingerprints can be permanent, time-limited or recurring, and a Forced Fingerprint sends the administrator an alarm notification.
PIN Code Yes - up to 150 Physical buttons around the knob carry the digits 1-6 plus * and #, so every passcode uses only 1-6; codes are 4-9 digits (manual page 14). Permanent, time-limited, one-time and recurring codes - TTLock passcode types.
RFID Card Yes - up to 200 MIFARE M1 cards are read at the knob. Extra FORGE MIFARE 1K cards are sold separately.
TTLock App Yes - Bluetooth Unlock from the TTLock app within about 5-10 metres, and share eKeys with other TTLock users.
Remote Unlock With the G5 gateway Add the FORGE TTLock G5 gateway for remote unlock and management. FORGE also names its DB2 video doorbell, which has a gateway built in.
Mechanical Key Yes The cylinder keeps a mechanical key - the backup if the batteries go flat.

From the inside, turn the internal turn snib - no credential is needed to open the door from inside.

TTLock App

TTLock logo

Set the lock up in the free TTLock app, available for iOS and Android iOS App StoreAndroid Google Play. Choose Australia as your location when you sign up, give the app full permissions and turn Bluetooth on. Until the first administrator is added the lock is in its factory state - the default admin code is 123456 and any fingerprint will open it - so pair it as soon as it is fitted. FORGE's TTLock pairing guide shows the steps; keep your phone within 2 metres while pairing. The introduction pages of the manual cover the same ground for this model.

TTLock is one of the two global smart lock platforms - how it compares with Tuya is set out in our TTLock vs Tuya comparison, and the wider TTLock range in Chapter 14 - the TTLock hardware ecosystem. The app itself is covered in the TTLock app user manual.

TTLock
Bluetooth at the door, remote with a gateway
Without a gateway the European Cylinder is managed over Bluetooth when your phone is within about 5-10 metres - see what a TTLock lock can do without Wi-Fi. FORGE offers the FORGE TTLock G5 gateway as the add-on for remote Wi-Fi management and unlocking: with it plugged in within range you can unlock on demand from anywhere, change codes, check records and set a passage-mode schedule remotely - Bluetooth vs gateway in Chapter 14. Remote Unlock has to be switched on in the app and Power Saving Mode turned off (manual page 18).

Key Features

  • Smart euro cylinder for compatible European-profile mortice locks - replaces the existing cylinder and inside turn; the mortice lock stays.
  • Fingerprint (up to 200), PIN code on physical buttons 1-6 (up to 150), MIFARE M1 card (up to 200), the TTLock app and a mechanical key.
  • Internal turn snib for opening from inside without a credential.
  • Adjustable length: a 34-44 mm outside length and 71.4-91.6 mm overall cylinder, set with positioning screws on both sides for the door thickness.
  • TTLock over Bluetooth (about 5-10 m), with FORGE's optional G5 gateway for remote unlock, remote codes and entry records.
  • Permanent, time-limited, one-time and recurring passcodes, eKeys and a Forced Fingerprint duress alarm.
  • Scheduled Passage Mode in TTLock (what passage mode does).
  • Zinc alloy body in matt silver or matt black; IP55 outside assembly.
  • 2 x CR123A batteries, about 6-10 months; mechanical key backup. One of our cylinders and barrels for smart locks.

What's in the Box

FORGE European Cylinder Smart Lock
  • FORGE European-profile smart cylinder with the outside knob (fingerprint reader, keypad and card reader) x1
  • Internal turn snib and turn-snib fixing screw x1
  • Cylinder length adjustment screws x4
  • Battery cover and battery cover screw (fitted) x1
  • Mechanical keys
  • User manual x1

Contents from FORGE's parts drawing and manual - FORGE's page has no In the Box list for this model. FORGE's drawing marks the 2 x CR123A batteries as not included. The TTLock G5 gateway, the TTLock remote and extra MIFARE 1K cards are sold separately.

Suitable Uses

  • Timber and aluminium doors with a compatible European-profile mortice lock - an existing-hardware upgrade without replacing the lock.
  • Apartment, townhouse and office doors sheltered from direct rain.
  • Rentals and shared premises where codes and cards are managed in TTLock (audit trails).
  • Doors that need a simple turn to open from inside.
Not suitable for
  • A required outside cylinder length over 44 mm - FORGE rates it not suitable.
  • A backset under 25 mm.
  • Inward-opening doors where the knob would hit the jamb as the door closes.
  • Australian oval, round or rim cylinders - this is the European profile.
  • Doors exposed to driving rain - the outside knob is IP55.

Will It Fit? Cylinder Length and Backset

This cylinder replaces an existing European-profile cylinder and its inside turn, so the fit comes down to the outside cylinder length and the backset. FORGE's measurement guide (PDF) and manual page 5 set out the check.

Required outside cylinder length What FORGE says
Up to 44 mm Suitable - set the length with the positioning screws
Over 44 mm Not suitable
Measure before you order
  • Outside cylinder length - with or without a handle, measure from the centre of the cylinder screw hole in the lock's faceplate to the outside surface of the cylinder cover plate. FORGE's adjustment range is 34-44 mm.
  • Door thickness - the turn snib and cylinder each have three positioning-screw positions, giving 71.4-91.6 mm overall. Measure the existing cylinder end to end.
  • Backset - FORGE's minimum is 25 mm.
  • Jamb clearance - on an inward-opening door with a jamb, check the 40 mm knob clears the jamb as the door closes.
  • Not sure? Send us a photo of the faceplate and the cylinder with a tape measure in shot and we will check it with you.

Measuring tips for faceplates and cylinders are in examples of helpful photos.

Available Finish Options

  • Matt silver
    Matt silver
    (This Product)
    STK FECYLDSEU
  • Matt black
    Matt black
    (This Product)
    STK FECYLDBEU

Both finishes are this listing - choose matt silver or matt black from the options on this page. Finish does not change the function or the fit.

FORGE Smart Cylinders

Image Model Item Code Cylinder Profile Outside Length Range Inside Finishes
FORGE Australian oval smart cylinder in matt black and matt silver FORGE Australian Oval Cylinder Smart Lock FECYLDSA / FECYLDBA Australian oval 31.5-39 mm (cylinder extender) Existing lockset's inside turn or lever - no snib supplied Matt silver / matt black
FORGE European profile smart cylinder in matt silver and matt black FORGE European Cylinder Smart Lock (This Product) FECYLDSEU / FECYLDBEU European profile (euro) 34-44 mm (positioning screws) Internal turn snib included Matt silver / matt black

This product is in bold. Both cylinders read fingerprints (up to 200), PIN codes on physical buttons 1-6 (up to 150) and MIFARE M1 cards (up to 200), run on TTLock over Bluetooth with the optional G5 gateway for remote access, take 2 x CR123A batteries and carry IP55 on the outside knob. Both need a 25 mm minimum backset.

Accessories and Spares

Image Accessory Item Code Use With This Lock
FORGE TTLock G5 Bluetooth to Wi-Fi gateway FORGE TTLock Bluetooth to Wi-Fi Gateway (G5) TTGTWG5 Adds remote unlock, remote code management and entry records over your home Wi-Fi (2.4 or 5 GHz router). FORGE offers it as an add-on with the European Cylinder.
FORGE TTLock Bluetooth remote control key fob FORGE TTLock Bluetooth Remote Control FEGLTTLKRMTA A hand-held Bluetooth remote for unlocking at close range - FORGE offers it as an add-on with the European Cylinder.
FORGE MIFARE 1K RFID cards FORGE MIFARE 1K RFID Card FECARDGSLKA Extra MIFARE 1K cards - the cylinder stores up to 200.

FORGE also names its DB2 video doorbell, which has a TTLock gateway built in, as a remote route for this lock - ask us if you want one. Other gateways are in the modules and Wi-Fi gateways category, and more cards and fobs in the RFID credentials range.

Battery and Emergency Power

Power, warnings and backup
The cylinder runs on 2 x CR123A lithium batteries behind the cover on the outside knob, rated by FORGE at about 6-10 months depending on use. FORGE's parts drawing marks the batteries as not included, so buy a pair with the lock. To change them, undo the battery cover screw, turn the cap anticlockwise, lift the cover and fit the cells the right way round (manual page 10). The lock warns you when it has roughly 50 to 100 unlocks left - replace both cells then. There is no USB emergency port on this cylinder: the mechanical key is the backup if the batteries go flat, so keep a key somewhere away from the door (key storage ideas). More on what really affects battery life and power and battery FAQs.

Weather Rating - IP55 Outside Knob

Weather rating
IP55 outside knob
FORGE rates the outside smart-cylinder assembly IP55 against dust and low-pressure water jets when correctly installed, with a working range of -10 to 55 degrees C and 0-95% humidity. It suits a door that is sheltered from direct rain - under an eave, porch or awning. It is not designed for driving rain, salt spray, flooding or immersion; FORGE recommends a rain hood where the door is exposed, and water damage beyond the rating is not covered by the warranty (non-warranty disclaimer). IP55 is a lower rating than FORGE's outdoor gate locks - see IP ratings explained and, on the coast, coastal environments.

FORGE European Cylinder - Technical Specifications

Brand FORGE (FORGE Electrical, Ringwood VIC)
Item Code FECYLDSEU (matt silver) / FECYLDBEU (matt black)
Model European Cylinder Smart Lock
Product Type Biometric smart euro cylinder - replaces a European-profile cylinder in a compatible mortice lock
Origin Owned by FORGE Electrical (Australia) · Manufactured in China
App Platform TTLock
Connectivity Bluetooth (about 5-10 m)
Remote Access Optional FORGE TTLock G5 gateway
Access Methods Fingerprint, PIN code, MIFARE M1 card, TTLock app, mechanical key; internal turn snib inside
Fingerprint Capacity 200
Passcode Capacity 150 (digits 1-6, 4-9 digits long)
RFID Card Capacity 200 (MIFARE M1)
Keypad Physical buttons 1-6, * and #
Cylinder Profile European profile (euro)
Cylinder Length Range 34-44 mm outside, measured from the centre of the cylinder screw hole to the cover plate; 71.4-91.6 mm overall cylinder - identifying your hardware
Minimum Backset 25 mm - measuring backset
Overall Length 164.8 mm
Outside Knob 57 mm long, 40 mm diameter
Inside Internal turn snib, 37 mm long
Suitable Doors Timber and aluminium doors with a compatible European-profile mortice lock
Material Zinc alloy
Finish Matt silver or matt black
Power 2 x CR123A batteries (not included per FORGE's parts drawing)
Battery Life About 6-10 months
Emergency Entry Mechanical key (no USB emergency port)
IP Rating IP55 (outside smart-cylinder assembly) - IP ratings explained
Working Conditions -10 to 55 degrees C, 0-95% RH
Security Lockout 5 wrong attempts in a row = 90 second lockout
Passage Mode Yes - schedulable in TTLock
Factory Reset Hold the reset button for 5 seconds, then enter 000# at the prompt
Warranty 2 years (FORGE)

Dimensions

FORGE European smart cylinder dimensions - 164.8 mm overall, 57 mm long by 40 mm diameter outside knob, internal turn snib, adjustable cylinder 71.4 to 91.6 mm with a 34 to 44 mm outside length, three positioning holes each side
FORGE's drawing of the cylinder: 164.8 mm overall with the 57 mm x 40 mm diameter outside knob and the internal turn snib; the cylinder adjusts from 71.4 to 91.6 mm overall (34-44 mm on the outside) with three positioning-screw holes on each side (manual page 3).

Before ordering, measure the cylinder length on your door as shown in FORGE's measurement guide (PDF) - see Will It Fit? above. The guide is also in the Dimensions tab.

Platform and Data

Platform. The European Cylinder runs on TTLock - Bluetooth to your phone, with the TTLock G5 gateway for remote access. Remote unlock and management need the gateway; at the door the lock works without the internet.

Where your data goes. TTLock is run by Sciener, a Chinese company. Accounts outside China use TTLock's out-of-China servers; where that infrastructure is hosted, and which region Australian accounts use, is not published - in short, a Chinese company's servers, location unpublished. For the platform-by-platform picture see where each smart lock platform hosts its data, and for TTLock's security record see Chapter 14 - TTLock security.

Installation

Fitting is a cylinder swap: the existing euro cylinder and inside turn come out on the cylinder screw, and the smart cylinder goes in with its own turn snib. The installation section of the manual runs through each step with drawings.

Installation Tips
  • Set the length first - move the positioning screws between the three hole positions on the turn-snib side and the cylinder side to suit the door (manual page 6).
  • Remove the existing cylinder and inside turn by undoing the cylinder screw in the faceplate (manual page 7).
  • Fit the smart cylinder from outside and secure it with the cylinder screw (manual page 8).
  • Attach the internal turn snib to the tail shaft at the positioning hole for your door thickness and fix it with its screw (manual page 9).
  • Fit the 2 x CR123A batteries - battery cover screw out, cap anticlockwise, cover off (manual page 10) - then check the outside knob turns freely while locked and engages after 123456# (manual page 11).
  • Unsure about the length or backset? Terry's offers installation across the Gold Coast.

Which way a door is handed is explained in how to tell which way your door or gate opens.

Frequently Asked Questions

Will it fit my lock?
If your mortice lock takes a European-profile cylinder, the required outside length is 44 mm or less and the backset is at least 25 mm - see Will It Fit? above and FORGE's measurement guide.
Does it have an inside turn?
Yes - an internal turn snib comes with it and replaces your existing inside turn.
Why can I only use digits 1-6?
The knob has six number buttons plus * and #, so passcodes use only 1-6, 4-9 digits long.
Can I unlock it remotely?
Yes, with the optional FORGE TTLock G5 gateway. Without it, the app works over Bluetooth within about 5-10 metres.
What batteries does it take?
2 x CR123A lithium cells, for about 6-10 months. FORGE's parts drawing marks them as not included. The mechanical key is the backup.

Additional Information

  • Measure the outside cylinder length before ordering. The cylinder suits up to 44 mm on the outside; longer will not fit.
  • Register an administrator straight away. Until the first administrator is added in the app, the lock is in its factory state with the default code 123456.
  • Buy batteries with it. It runs on 2 x CR123A cells, which FORGE's parts drawing shows as not included.
  • Shelter matters. The outside knob is IP55 - fine under an eave or porch, not for a door that takes driving rain.
  • Keep the mechanical keys away from the door - there is no USB emergency port, so the key is the backup (key storage ideas).

Warranty

Warranty
Warranty
2-year FORGE warranty from the date of delivery - covers defects in materials and workmanship under normal use. Excludes improper installation or maintenance, misuse, accident, normal wear and tear (including fading or dulling of finishes) and water damage beyond the product's rated IP protection. Proof of purchase required for all claims. Returns & Warranty | FORGE warranty terms

Download PDF Resources

FORGE European Cylinder Smart Lock Product Manual - Installation and System Settings (PDF)
FORGE's 22-page manual for the euro cylinder - specifications, the dimension drawing, the cylinder length check and adjustment, removing the old cylinder, fitting the cylinder, turn snib and batteries, checks, TTLock setup, passcodes (digits 1-6), fingerprints, cards and eKeys, app and remote unlock, factory reset, low battery, passage mode and the weather disclaimer.
FORGE EU Cylinder Measurement Guide V2 (PDF)
FORGE's one-page fit check - measure from the centre of the cylinder screw hole to the cover plate; suitable under 44 mm, not over; 25 mm minimum backset and the jamb check.
FORGE TTLock App Pairing Guide (PDF)
FORGE's two-page TTLock pairing sheet - download the app, register, then add the lock with your phone within 2 metres. It is FORGE's general TTLock sequence and names no lock model.
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FORGE European Cylinder Smart Lock - FAQ, Setup and Owner's Guide

Everything below is here to help you choose, fit, set up and live with the FORGE European Cylinder. For general smart lock questions see our Smart Lock FAQ (Chapter 13), and for measuring and fitting the Buyer's Guide.

Fit and Measuring

How do I measure the cylinder length?
With or without a handle on the door, measure from the centre of the cylinder screw hole in the faceplate to the outside surface of the cylinder cover plate (manual page 5). Up to 44 mm suits this cylinder.
How is the length adjusted?
Both the turn-snib side and the cylinder side have three positioning-screw holes. Moving the screws sets the cylinder between 71.4 and 91.6 mm overall (manual page 6).
What backset does it need?
At least 25 mm, measured from the door edge to the centre of the cylinder - how to measure backset.
Does it suit an inward-opening door?
Usually, but check that the 40 mm knob clears the door jamb as the door closes.
Is this the right cylinder for an Australian oval lock?
No - this is the European profile. For an oval-cylinder lockset, see the FORGE Australian Oval Cylinder Smart Lock.
How do I get a fingerprint to register reliably?
Press the finger firmly on the sensor several times when prompted, moving it slightly each time so the lock captures different areas. Avoid wet fingers. Older people can have flatter fingerprints - register the same finger more than once. Children's fingerprints change as they grow, so update them every few months or give them a passcode.
What is a Forced Fingerprint?
A duress fingerprint. You register it like any other, but when it is used the administrator receives an alarm notification. It is meant for an emergency where someone is forcing you to open the door, not for daily use.
What kinds of passcodes can I create?
Four: time-limited, one-time (it must be used within 6 hours of being created), permanent and recurring. Time-limited, permanent and recurring codes must be used once within 24 hours of their start time or the lock suspends them. Codes are generated by the app and can be customised afterwards, 4 to 9 digits (manual page 14; Chapter 14 - passcode types).
Which RFID cards does it use?
MIFARE M1 cards - up to 200. Extra FORGE MIFARE 1K cards are sold separately.
What is an eKey?
An eKey gives another TTLock account the right to unlock - time-limited, one-time, permanent or recurring - with options for remote unlock, an unlock link that works without the app, or near-administrator rights (TTLock eKeys).
What happens after several wrong attempts?
After five wrong attempts in a row the lock ignores all input for 90 seconds. The keypad goes back to sleep after 20 seconds without use.
Why does my passcode not work?
The knob only has digits 1-6, so a code containing 0, 7, 8 or 9 cannot be entered. Create codes using 1-6 only, 4-9 digits long.

Remote Access and the G5 Gateway

Do I need the G5 gateway?
Only for remote use. Fingerprint, PIN and card entry work with no phone at all, and the app works over Bluetooth within about 5-10 metres. Add the FORGE TTLock G5 gateway to unlock on demand, change codes or check records from away from home - what a gateway actually does and the G5 explained.
Where should the gateway go?
Plug it in indoors within Bluetooth range of the lock, on a 2.4 or 5 GHz Wi-Fi network - the closer the better, with as few walls as possible in between. If the lock keeps dropping off, see the real fixes for Wi-Fi dropouts and gateway placement.
Why does remote unlock not work after adding the gateway?
Remote Unlock must be switched on for the lock in the app, and Power Saving Mode turned off (manual page 18). Check that the gateway shows the lock in range.
Can I add a hand-held remote?
Yes - FORGE offers the FORGE TTLock Bluetooth remote as an add-on for the European Cylinder. It unlocks at close range without the app or a code.

Power and Batteries

How long do the batteries last?
About 6-10 months on 2 x CR123A, depending on use. The lock warns you when roughly 50 to 100 unlocks remain.
What if the batteries go flat?
Use the mechanical key from outside - there is no USB emergency port - then fit two new CR123A cells. From inside, the turn snib still opens the door.

Installation and Troubleshooting

How do I factory reset it?
Hold the reset button for 5 seconds, then enter 000# at the prompt (manual page 19). This returns the lock to the default code 123456.
The outside knob spins without unlocking - is it faulty?
No - while locked the outside knob turns freely. Once a credential is accepted, the knob engages the cylinder and turns the lock.

Related Products, Guides and Chapters

FORGE Logo

What's in the Box - FORGE European Cylinder Smart Lock

FORGE European smart cylinder parts - internal turn snib, European profile cylinder, passcode keypad, 2 x CR123A batteries marked not included, fingerprint reader, turn snib fixing screw, cylinder screw, four cylinder length adjustment screws and the battery cover screw
FORGE's labelled parts drawing - the 2 x CR123A batteries are marked not included.
  • FORGE European-profile smart cylinder with the outside knob (fingerprint reader, keypad and card reader) x1
  • Internal turn snib and turn-snib fixing screw x1
  • Cylinder length adjustment screws x4
  • Battery cover and battery cover screw (fitted) x1
  • Mechanical keys
  • User manual x1
Contents from FORGE's parts drawing and manual - FORGE's page has no In the Box list for this model. FORGE's drawing marks the 2 x CR123A batteries as not included. The TTLock G5 gateway, the TTLock remote and extra MIFARE 1K cards are sold separately.
FORGE Logo

FORGE European Cylinder Smart Lock - Dimensions

FORGE European smart cylinder dimensions - 164.8 mm overall, 57 mm long by 40 mm diameter outside knob, internal turn snib, adjustable cylinder 71.4 to 91.6 mm with a 34 to 44 mm outside length, three positioning holes each side
FORGE's drawing of the cylinder: 164.8 mm overall with the 57 mm x 40 mm diameter outside knob and the internal turn snib; the cylinder adjusts from 71.4 to 91.6 mm overall (34-44 mm on the outside) with three positioning-screw holes on each side (manual page 3).
FORGE European smart cylinder length settings - shortest 71.4 mm overall with 37.4 and 34 mm sides, longest 91.6 mm with 47.6 and 44 mm sides
FORGE's drawing of the two ends of the adjustment: 71.4 mm overall at the shortest setting (37.4 mm inside, 34 mm outside) and 91.6 mm at the longest (47.6 mm inside, 44 mm outside).
FORGE EU cylinder measurement guide - measure the required cylinder length from the centre of the cylinder screw to the surface of the cylinder cover plate, with or without a handle, with the 25 mm backset and jamb warnings
FORGE's measurement guide: measure from the centre of the cylinder screw hole to the cover-plate surface. The cylinder suits a required length under 44 mm; over 44 mm it is not suitable. Minimum backset 25 mm; check the knob clears the jamb on an inward-opening door.
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FORGE European Cylinder Smart Lock - User Manual

FORGE's manual for the European Cylinder (no version line on the cover), page by page. The back-cover contact page is left out. Prefer the PDF? Download the manual.

FORGE European Cylinder user manual page 1 - Cover - FORGE Biometric European EU Cylinder Smart Lock, SKU FECYLDSEU / FECYLDBEU
Page 1 - Cover - FORGE Biometric European EU Cylinder Smart Lock, SKU FECYLDSEU / FECYLDBEU
FORGE European Cylinder user manual page 2 - Specifications
Page 2 - Specifications
FORGE European Cylinder user manual page 3 - Dimension drawing
Page 3 - Dimension drawing
FORGE European Cylinder user manual page 4 - Overview - parts
Page 4 - Overview - parts
FORGE European Cylinder user manual page 5 - Check the cylinder length requirement
Page 5 - Check the cylinder length requirement
FORGE European Cylinder user manual page 6 - Optional - cylinder length adjustment
Page 6 - Optional - cylinder length adjustment
FORGE European Cylinder user manual page 7 - Step 1 - remove the existing cylinder and turn snib
Page 7 - Step 1 - remove the existing cylinder and turn snib
FORGE European Cylinder user manual page 8 - Step 2 - cylinder installation
Page 8 - Step 2 - cylinder installation
FORGE European Cylinder user manual page 9 - Step 3 - turn snib installation
Page 9 - Step 3 - turn snib installation
FORGE European Cylinder user manual page 10 - Step 4 - battery installation
Page 10 - Step 4 - battery installation
FORGE European Cylinder user manual page 11 - Step 5 - post-installation checklist
Page 11 - Step 5 - post-installation checklist
FORGE European Cylinder user manual page 12 - Introduction - default code and the TTLock app
Page 12 - Introduction - default code and the TTLock app
FORGE European Cylinder user manual page 13 - Initial setup
Page 13 - Initial setup
FORGE European Cylinder user manual page 14 - Passcodes - digits 1-6
Page 14 - Passcodes - digits 1-6
FORGE European Cylinder user manual page 15 - Fingerprints
Page 15 - Fingerprints
FORGE European Cylinder user manual page 16 - RFID cards
Page 16 - RFID cards
FORGE European Cylinder user manual page 17 - eKeys
Page 17 - eKeys
FORGE European Cylinder user manual page 18 - App unlock - Bluetooth and remote unlock
Page 18 - App unlock - Bluetooth and remote unlock
FORGE European Cylinder user manual page 19 - Factory reset
Page 19 - Factory reset
FORGE European Cylinder user manual page 20 - Low battery, lockout and Passage Mode
Page 20 - Low battery, lockout and Passage Mode
FORGE European Cylinder user manual page 21 - Non-warranty disclaimer - weather and outdoor use
Page 21 - Non-warranty disclaimer - weather and outdoor use
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PDF Files - FORGE European Cylinder Smart Lock

FORGE European Cylinder Smart Lock Product Manual - Installation and System Settings (PDF)
FORGE's 22-page manual for the euro cylinder - specifications, the dimension drawing, the cylinder length check and adjustment, removing the old cylinder, fitting the cylinder, turn snib and batteries, checks, TTLock setup, passcodes (digits 1-6), fingerprints, cards and eKeys, app and remote unlock, factory reset, low battery, passage mode and the weather disclaimer.
FORGE EU Cylinder Measurement Guide V2 (PDF)
FORGE's one-page fit check - measure from the centre of the cylinder screw hole to the cover plate; suitable under 44 mm, not over; 25 mm minimum backset and the jamb check.
FORGE TTLock App Pairing Guide (PDF)
FORGE's two-page TTLock pairing sheet - download the app, register, then add the lock with your phone within 2 metres. It is FORGE's general TTLock sequence and names no lock model.
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FORGE European Cylinder Smart Lock - Product Gallery

FORGE European smart cylinder shown in matt silver and matt black with its turn snib
The cylinder in matt silver and matt black. FORGE image.
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FORGE Warranty

FORGE Electrical products sold by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries are covered by FORGE's 2-year warranty against defects. All warranty claims are lodged with us, and we liaise with FORGE on your behalf.

Warranty Summary

DetailCoverage
WarrantorFORGE Electrical
Duration2 years from the date of delivery
Who is coveredThe original purchaser
What is coveredDefects in materials and workmanship under normal use and service
RemedyRepair or replacement of the product or faulty part, with new or refurbished goods, at FORGE's discretion and at no charge
Proof of purchaseRequired for all claims
Applies toFORGE-branded products only

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Notify us in writing within the 2-year warranty period, including your proof of purchase and a description of the fault.
  2. We will assess your claim with FORGE and advise the next steps. The product may need to be returned for assessment.
  3. Where the defect is covered, FORGE will repair or replace the product or faulty part at no charge.

Exclusions

The FORGE warranty does not cover:

  • Improper installation, maintenance or operation, including not following FORGE's product specifications or instructions
  • Normal wear and tear
  • Misuse, abuse, negligence or accident
  • Modification by anyone other than FORGE Electrical
  • External causes such as natural disasters
  • Damage from excessive rain, water ingress, flooding or other liquid exposure beyond the product's rated IP protection level
  • Cosmetic ageing of outdoor finishes - light colour fading, surface dulling or minor oxidation from UV exposure, humidity and temperature changes
IP Ratings Are Not a Guarantee Against Extreme Weather
IP ratings on FORGE outdoor locks are intended for general outdoor conditions - rain, sun and dust. They do not guarantee performance under extreme exposure such as driving rain, hailstorms, constant salt spray, flooding or immersion.

Important Notes

Outdoor Installations
In unusually harsh or exposed locations, FORGE strongly recommends fitting a rain cover or protective hood over the lock to shield it from direct weather and driving rain. If your product has been exposed to water, contact us for support.
Your Rights Under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The FORGE warranty is in addition to these rights.
Ask our expert locksmith - 30 years experience

Confused? Overwhelmed? We get it.

Choosing the right smart lock can be genuinely tricky - door types, backsets, app platforms, compatibility with your existing hardware... there is a lot to consider. We have decades of experience fitting locks of all types, including smart locks, and we are happy to help.

Our expert recommendation service is free. Upload a few photos of your door and describe what you need, and one of our qualified locksmiths will give you a personalised recommendation.

Get Your Free Recommendation →

How it works - three easy steps:

1. Upload photos

A few clear shots of your door, lock and frame - inside and out.

2. We assess

Our locksmith reviews your setup and requirements - door type, weather exposure, how you want to use it.

3. You get a recommendation

A personalised recommendation tailored to your door, budget and needs. No pressure, no upsell.

Also useful while you are deciding: